2 of 2 Apprenticeship Customer Engagement Jobs in the North of England

L3 IT Technical Field Engineer Apprentice - Mobile Role - £19,168p/a

Hiring Organisation
HPE CDS
Location
Derby, Mobile Role, England, United Kingdom. Durham area (mobile role), England, United Kingdom. Enfield (mobile role), England, United Kingdom. Liverpool Mobile Role, Liverpool, England, United Kingdom. Maidstone Mobile Role, Maidstone, England, United Kingdom. Preston (mobile role), England, United Kingdom. Tonbridge (mobile role), England, United Kingdom. Warrington, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£19,168 a year
Responsibilities: Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to the L3 IT Solutions Technician standard. Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions. Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure … high level of customer satisfaction. Commissioning Solutions: Work on the delivery and implementation of high-end IT systems. Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business. Essential Skills: Passion for IT: An interest in IT hardware, compute architecture, storage, cloud, networks, and operating systems. Collaborative ...

Apprentice IT and Telephony Technician

Hiring Organisation
Aspect Voice
Location
OFFICE 9, DERWENT BUS CTRE, DERWENTSIDE BUSINESS PARK, CONSETT, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,848 a year
network installation. Role As part of the role, you will: Assist with the installation of cloud and on-premises business telephony systems at customer premises Support the installation of network cabling infrastructure including CAT6 and CAT6a systems Help install and configure wireless networking solutions for business customers Assist with … Provide first-line technical support to customers via telephone, diagnosing issues with telephony and connectivity services Carry out remote programming and configuration changes to customer systems Liaise with field engineers to ensure the ticketing and service system is kept up to date Communicate with customers to provide updates ...