9 of 9 Apprenticeship Customer Service Jobs in the North of England

role at Elliotts includes all general admin duties, including sending emails, answering calls, serving customers and contacting suppliers, and all aspects of customer service whilst requiring additional flexibility. Role You will learn how to: Serving customers on the front desk Managing paperwork Scanning and filing away documents Sending … relevant documents off Contacting suppliers Managing designated corporate customer accounts to ensure high levels of customer service provided and maintained Handling enquiries by email or telephone and assisting customers when required. Building effective relationships with customers and colleagues to ensure a high level of customer service ...

expenses covered! The duties we see the candidate taking on over the first 13 months includes the following: Provide support and high-level customer service to staff in a remote capacity, responding to IT queries via phone, email, and ticketing systems, owning tickets through to resolution Troubleshoot … Closing Date Monday, 25th May 2026 Start Date Thursday, 4th June 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Capable or strategic thinking ...

solution with confidence Demonstrate and deliver exceptional problem-solving and troubleshooting skills Ability to ask the right questions to gain an understanding of the customer's business Generate leads for our sales department by recommending alternative product/services that could save the customer money and time. Think … your feet and quickly research to find an answer to the customer query. Training Depending on the circumstances of the business, upon completion of the apprenticeship programme there could be a potential position of employment available. Apprenticeship Standard Customer service practitioner (level 2) Training Provider MIDDLESBROUGH COLLEGE ...

looking for ICT Apprentices who can combine technical skills with strong communication and customer service. This role offers hands-on experience in IT support, networking, and system integration while working toward a nationally recognised qualification. Role Investigate and communicate network requirements for upcoming projects Assist with system integration, including … internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries are handled professionally Training Information Communications Technician Level 3 Apprenticeship Standard. This role could grow into a full-time ...

Operations. The role ensures all goods are booked in correctly, checked against paperwork, and handled efficiently to support smooth operations and high levels of customer satisfaction. Role Accurately book in returned IT equipment and products into internal systems Verify returned items against return documentation (RMA, delivery notes, invoices, etc. … damages, or missing items Prioritise workload effectively to meet daily processing target Maintain accurate and up-to-date system records Communicate with internal departments (Customer Service, Warehouse, Finance, Purchasing) regarding return queries Support investigation of return discrepancies when required Ensure returned stock is labelled and routed correctly within ...

ensuring deadlines and quality standards are met Maintaining accurate records, data sets, and documentation in line with best practice Providing a high standard of customer service when supporting colleagues or stakeholders Actively contributing to the delivery of the company’s Vision and Gameplan Participating in team meetings … Closing Date Friday, 22nd May 2026 Start Date Monday, 14th September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Initiative Qualifications English GCSE, grade minimum grade 5 (Essential) Maths GCSE, grade minimum grade 5 (Essential) IT GCSE, grade ...

forwarding details as appropriate Handle internal and external enquiries (including employers and learners, via email, telephone and face-to-face) providing effective and efficient customer service Answer the centre intercom, providing the required greeting and ensuring only authorised visitors are granted access to the building Greet visitors ...

support to clients via phone, email, and live chat Help troubleshoot hardware, software,and user issues Log and manage support tickets in our service desk system Work with senior engineers to diagnose and resolve technical problems Assist users with setting up and using computers, software, and IT systems Escalate … more complex issues to the appropriate team members Maintain accurate records of support calls and technical issues Help ensure all clients receive excellent customer service Training The successful candidate may be chosen to have a full-time role after completing their apprenticeship Apprenticeship Standard Information communications technician (level ...

work under pressure, prioritise tasks, and adapt to new systems High accuracy, attention to detail, and confidence working with data Team player with good customer‐service skills and flexibility to support school needs Experience: IT helpdesk support, troubleshooting, installations, and repairs Supporting networks, servers, wireless systems, and internet ...