23 of 23 Apprenticeship Customer Service Jobs in the North of England

Want to change the world? Choose a career that makes a difference. As one of our Customer Service Advisers, you will be the first point of contact for our customers. Combining confident, compassionate communication with expert product knowledge, you will provide the guidance that ensures our customers … environment, using resilience and a positive attitude to keep things running smoothly Using appropriate communications and questioning skills, along with listening techniques, to identify customer need, build rapport and demonstrate understanding Providing clear explanations of different product and services to help customers make choices that are right for them ...

Support Team as a Business Admin Apprentice and gain practical workplace experience while working towards a recognised qualification. You'll develop valuable administrative and customer service skills, support learners and colleagues, and build a rewarding career in a supportive professional environment. Role As a Business Administration Apprentice within … Learning Services Business Support Team, you will have the opportunity to develop a wide range of administrative, organisational and customer service skills while working towards a nationally recognised qualification. This is an exciting opportunity for someone who is motivated to learn and gain experience in a professional office ...

Scarisbrick Hall School as a Business Administration Apprentice. You will be the first point of contact for pupils, parents, and visitors, providing administrative and customer service support, managing enquiries, assisting with reception and pupil services, and supporting the smooth day-to-day running of the school. Role … range of day-to-day issues, ensuring that family’s needs are met effectively and efficiently. The role combines administrative, well-being, and customer service duties, requiring a proactive, caring, and organised individual who can maintain a positive and supportive school environment. This position requires someone ...

services for 1 year, allowing you time to gain an understanding of the service. Local Welfare Provision, HGV Levy, Blue Badge Unit, Northgate Appeals Service Unit, Discount Review Service Role Maintain excellent levels of attendance and punctuality Attend regular training and development sessions with an assigned mentor Maintain … will might open future opportunities within NEC and our wide range of other services depending on various measures (role availability, performance, etc.) Apprenticeship Standard Customer service specialist (level 3) Training Provider HARTLEPOOL COLLEGE OF FURTHER EDUCATION Working Week Monday to Friday 9am to 5pm (half a day college ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Sessions as well as face to face visits in the workplace Once achieved, you can further upskill by enrolling on to the Level 3 Customer Service Specialist apprenticeship Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Sessions as well as face-to-face visits in the workplace Once achieved, you can further upskill by enrolling on to the Level 3 Customer Service Specialist apprenticeship. Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

systems to process prescriptions and sales Maintaining high standards of cleanliness, health & safety and confidentiality Working as part of a team to ensure excellent customer service What we’re looking for: A genuine interest in healthcare and working with people Strong communication and customer service skills … working Qualifications Maths & English GCSE, grade 4 (Desired) About the Employer SIRCHEM LTD Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele ...

information in order to provide them with a savings report Creating savings reports in a PDF business consultancy pack Contacting existing clients to ensure customer service and needs are met and to also cross sell other products Reviewing the business forecast modelling and understanding the need … Closing Date Tuesday, 11th August 2026 Start Date Monday, 31st August 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Team working Initiative Non judgemental Patience Flexible Good attendance record Proactive Telephony Skills Confident Qualifications English GCSE, grade 4 or above (Essential) Math ...

clients Liasing with colleagues, overseas agents, customers and suppliers Maintain company and industry compliance and regulations, undertaking any training required Provide high level of customer service Understand and adhere to company values Handle/resolve any queries and escalate where necessary Collaborate with various departments to streamline processes … Closing Date Monday, 10th August 2026 Start Date Monday, 24th August 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications English ...

Business Admin Apprentice within a Software-as-a-Service (SaaS) company serving the energy sector, you support the day-to-day running of the business while developing knowledge of both technology and the energy industry. Role General administration duties Building good working relationships with both internal and external customers … Developing detailed industry knowledge and interpreting industry requirements Providing excellent customer service Providing professional, knowledgeable, and courteous responses to customer queries Responsible for helping to build excellent customer relationships Understanding the importance of quality control Training Progression within ESG available. Apprenticeship Standard Business administrator (level ...

internal and or external stakeholders. In their daily work, an employee in this occupation interacts with colleagues, supervisors, senior managers, clients, customers, contractors, suppliers, service users, and government agencies. Within their organisation they may be asked to work with or act as a point of contact for other departments … full apprenticeship qualification. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications. Apprenticeship Standard Customer service practitioner (level 2) Training Provider KIRKLEES COLLEGE Working Week Monday to Friday 9am until 5pm- 1 hour unpaid lunch- hours ...

accurate support documentation, follow IT policies and security procedures, escalate complex issues when required, and use technical resources to deliver effective solutions. Deliver excellent customer service by building positive relationships with staff, contributing to IT improvement projects, and providing on-site technical support across multiple locations as needed. … Closing Date Thursday, 20th August 2026 Start Date Wednesday, 2nd September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Team working Qualifications English GCSE, grade 5 (Essential) Math GCSE, grade 4 (Essential) About the Employer ...

enjoy fixing technical problems and learning about new technology? We're looking for an ambitious ICT Support Technician Apprentice to join our busy Service Desk team in Birkenhead. Role Respond to incoming IT support requests via phone, email and remote support tools. Log, prioritise and update support tickets using … Assist with password resets, user account administration and access permissions. Escalate complex technical issues to senior engineers when required. Maintain accurate technical documentation and customer records. Carry out system checks and routine maintenance to ensure devices remain operational. Deliver excellent customer service while keeping customers updated ...

networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective … Positions Available 1 Closing Date Tuesday, 1st September 2026 Start Date Wednesday, 2nd September 2026 Desired Skills Communication skills IT skills Attention to detail Customer care skills Logical Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer MEDICA PACKAGING LIMITED Medica Packaging ...

team to learn and implement IT policies and best practices Documenting IT processes and configurations to support knowledge sharing Liaising with external vendors and service providers as part of the procurement and support process Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced … Closing Date Sunday, 23rd August 2026 Start Date Friday, 28th August 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Patience Qualifications 3 additional subjects (excluding English & Maths) GCSE, grade ...

wood-derived products, supporting the horticulture, agriculture and biomass sectors. The company is committed to providing high-quality, sustainable products while delivering excellent customer service and building long-term relationships with its clients. ...

recording equipment and associated cabling Carry out basic fault diagnosis and troubleshooting of cabling, access control and CCTV installations under supervision Assist in surveying customer sites and preparing for installation work Ensure all installations comply with relevant industry standards, health and safety legislation, and company procedures Use a range … professionally with customers and colleagues while working on-site Keep work areas safe, tidy and organised, ensuring good housekeeping practices are followed Travel to customer sites as required to support installation projects Training You will work towards a Level 3 Network Cable Installer Apprenticeship delivered by VQ Solutions During ...

Learn to run diagnostics, test system components, and replace faulty equipment Cable Management: Pull, route, and fix cables safely in residential and commercial properties Customer Service: Shadow senior staff to learn how to demonstrate system operations to clients Compliance & Safety: Maintain clean workspaces and follow strict health … primary goal is to give peace of mind to all our customers from start to finish. We provide business and homes with a professional service, allowing our customers to rest assured that their security concerns are satisfied. Wild About Security offer a wide range of electronic security systems, including ...

Cobalt and Nickel here in the North West of England trading as ICoNiChem Widnes Ltd. Our track record of value creation and world class customer service continues uninterrupted and has made us a trusted partner in the industry for more than 40 years. In collaboration with our customers ...

Customs teams with administrative and operational activities. Use digital systems to monitor shipments and customs activity. Explore how Artificial Intelligence can improve productivity and customer service. Help identify opportunities to automate repetitive tasks. Create guides and resources to help colleagues use digital tools confidently. Use Microsoft Copilot and other … opportunities and improvements. Support digital improvement projects across the Customs function. Build dashboards, reports and presentations to communicate insights. Work with colleagues across Operations, Customer Experience and Technology teams. Continuously look for smarter, faster and more efficient ways of working. Training The AI & Digital Support programme integrates live ...

Level 3 Diploma in Engineering and manufacturing support technologies Within Pickering there are possible career routes into Engineering, Test, R&D, Product Management or Customer Service. Apprenticeship Standard Engineering and manufacturing support technician (level 3) Training Provider COLCHESTER INSTITUTE Working Week Monday to Friday, 8.00am - 4.00pm, with … leading organisations in aerospace, automotive, defence, energy, medical and semiconductor industries worldwide, and we pride ourselves on combining engineering excellence with a supportive, customer-focused culture. ...

networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. Are you passionate about technology and eager to kick-start a career in IT? Join IT QED, a trusted provider of IT support … hands-on experience, develop technical skills, and work alongside a team of experienced IT professionals. At IT QED, we pride ourselves on delivering reliable, customer-focused IT solutions to a diverse range of clients. As an apprentice, you will play a key role in supporting our helpdesk operations, resolving ...

equipment and laptops Completion of all relevant site paperwork on a smartphone Working to company procedures and following all health & safety guidelines Provide excellent service to customers, building solid working relationships These duties are not exhaustive, and other duties may be required from time to time. It is also … Honest Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer RAYFIRE SERVICES LIMITED RayFire Services is a fire alarm service company based in North Shields. We offer maintenance, repair, design, installation and commissioning on all types of Fire Alarm and Emergency Lighting Systems from ...