1 to 25 of 32 Apprenticeship Customer Service Jobs in the North of England

is more than just a job—it’s a chance to grow, develop, and make an impact. Role What You’ll Do: As a Customer Service, you’ll be a critical part of our sales operations. You’ll manage and strengthen global commercial relationships, provide vital support to … the internal sales department, and play a part in driving company success. This role is perfect for someone wanting to learn sales administration and customer service, who’s eager to dive deeper into the sales process and embrace significant career growth opportunities. Key Responsibilities: Accurately and promptly complete … on quotes to drive sales growth Effectively manage time and opportunities to meet targets Process and monitor sales orders on the ERP system Manage customer information on our in-house CRM Monitor, measure, and report on customer performance Collaborate with the marketing team to promote our services Training More ❯

Our Customer Support Analyst Apprentice acts as a customer’s 1st point of contact, providing technical support to our clients for our bespoke transport management software, timely customer feedback, and supporting the roll-out of new software solutions across the Mandata Group. Role The ideal candidate will … The responsibilities we’ll trust you with... Providing first contact technical and email support of our bespoke TMS software Follow agreed triage, incident, and service request procedures in accordance with service levels and prescribed standards Utilise Salesforce Service Cloud ticketing system while fulfilling service requirements Provide … timely customer feedback Communicating with customers regularly with regards to their incident/problem/change request Maintain a high-quality service to our customers Managing multiple cases at one time, ensuring case notes are up to date Diagnosing and resolving incidents using remote access tools and verbal More ❯

for an apprentice to join the Field team and to undertake a Level 3 Support Technician Apprenticeship. Role Provide 1st line support for the Service Desk Work on support tickets and provide project support to senior engineers Assisting the setup of desktops & laptops Dealing with ticket queries including password … new user requests and fault logging Assisting with infrastructure refreshes Telephony rollouts Provide a first point of contact support to customers and maintain excellent customer service via; Phone, Email and The Portal Liaise with internal customers to ensure that services are being delivered Work with SLA’s whilst … Positions Available 3 Closing Date Monday, 16th June 2025 Start Date Saturday, 21st June 2025 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer ASPIRE TECHNOLOGY SOLUTIONS More ❯

greener future, this apprenticeship is the perfect opportunity to kickstart your career! A Typical Day in the Job: This role will involve elements of customer service where the apprentice will need to speak to clients to retrieve information in order to analyse the information Analyse reports from the … to understand different elements of data, calls get tagged which feed into different data reports Provide data to team leaders of the back of customer service queries whether this be on the phone or from live chats Compile and manage data from various internal CRM systems to ensure More ❯

in IT, who is comfortable talking to people, confident, friendly and has a great attitude to work. You will ensure the highest level of customer service is provided to all their customers and you will be working with some of the latest technology systems. Baltic Apprenticeships have teamed … Information Communications Technician qualificationdelivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line support for the Service Desk Work on support tickets and provide project support to senior engineers Assisting the setup of desktops & laptops Dealing with ticket queries including password … new user requests and fault logging Assisting with infrastructure refreshes Telephony rollouts Provide a first point of contact support to customers and maintain excellent customer service via; Phone, Email and The Portal Liaise with internal customers to ensure that services are being delivered Work with SLAs whilst delivering More ❯

Do you have a passion for helping customers? Do you take pride in delivering exceptional service? Are you eager to build a rewarding career in customer support? If so, the Customer Support Apprentice role at Sage could be the perfect opportunity for you! Role Speaking to our … with confidence. Demonstrate and deliver exceptional problem solving and trouble shooting skills. Ability to ask the right questions to gain an understanding of the customer's business. Generate leads for our sales department by recommending alternative product/services that could save the customer money and time. Think … on your feet and quickly research to find an answer for the customer query. Training Potential permanent position upon successful completion of the apprenticeship. Apprenticeship Standard Customer service practitioner (level 2) Training Provider MIDDLESBROUGH COLLEGE Working Week Monday - Friday Hours to be confirmed Hybrid Working Expected Duration More ❯

that staff and students can effectively use digital tools and systems that support teaching, learning, and operational delivery. Role This is a hands-on, customer-facing role offering valuable experience within a dynamic IT environment, helping to build practical skills while contributing to the reliable delivery of essential digital … with infrastructure engineers to develop integrated IT solutions that address root causes, improve functionality, and support digital transformation. Respond to user-reported incidents and service requests in line with agreed Service Level Agreements (SLAs), maintaining a high standard of customer service and issue resolution. Assist in … out of software updates, new features, and infrastructure changes. Foster positive working relationships with external suppliers and third-party support providers to ensure effective service delivery and system performance. Cross-college Responsibilities: You may be required to participate in cross-college teams and working groups on key projects. You More ❯

also play a key role in ensuring all IT processes are documented and follow company policies. Role Responding to technical issues and delivering excellent customer service Installing, configuring, and repairing IT equipment (PCs, laptops, mobile devices, VoIP phones, printers, etc) Performing maintenance and repairs on hardware Supporting and More ❯

Role General administration duties Building good working relationships with both internal and external customers Developing detailed industry knowledge and interpreting industry requirements Providing excellent customer service Providing professional, knowledgeable, and courteous responses to customer queries Responsible for helping to build excellent customer relationships Understanding the importance More ❯

more experienced colleagues to learn and get things done together. Training At the end of your apprenticeship, you will move into an experienced, junior Customer Support Technician role. Apprenticeship Standard Customer service specialist (level 3) Training Provider BABINGTON BUSINESS COLLEGE LIMITED Working Week Monday to Friday, between More ❯

Role General administration duties Building good working relationships with both internal and external customers Developing detailed industry knowledge and interpreting industry requirements Providing excellent customer service Providing professional, knowledgeable, and courteous responses to customer queries Responsible for helping to build excellent customer relationships Understanding the importance More ❯

Support apprenticeship, this is not a role that will be round for long. At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of … effectively with all staff across the company Ability to establish positive and productive working relationships Able to work flexibly, including responding to high level service issues out of core hours Able to travel to various locations within a reasonable timescale to support the needs of the company Demonstrate a More ❯

Technocure is seeking a friendly and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing excellent customer service, building relationships with customers, and promoting our products and services. Role Answering sales calls and replying to any sales inquiry … or above (Essential) About the Employer TECHNOCURE LTD Our mission is to provide high-quality and cost-effective IT services that meet our customer’s needs. We manage and support all our IT service solutions using cutting-edge technology. With the utmost quality and consistency, we make technology More ❯

team where you will gain the skills to develop into a capable IT professional. Role The role will focus on offering technical support and customer service to employees at Gamma. The main responsibility will be to manage IT requests and incidents, also known as ‘tickets’, working to resolve … Build laptops and accounts and complete the IT enrolment for each new employee Become the first point of contact (1st line) for all IT Service requests and issues Develop the skills to quickly and accurately solve reported issues and requests, giving a solution where possible To help employees in More ❯

which gives you the opportunity to develop your skills in IT, with a particular flare for infrastructure and Cyber Security and along with your customer service, communication, and people skills. Monitor Security Alerts: Assist in monitoring security alerts and responding to potential threats, working with the infrastructure Team … Plus Dane partners Security Tools Management: Learn to use and manage various security tools and technologies Support: Provide first-line support on incidents and service requests over the telephone, email, teams, in person and self-service portal and communicate updates on progress until resolution as needed by the … procedures, and policies Administration: Complete general administrative tasks within the team such as managing inboxes, managing PO’s and other administrative tasks within the service area Training and Awareness: Participate in security awareness training and contribute to educating staff on security best practices. Collaborating with our in-house trainer More ❯

your career in data? Euroglaze Ltd, a leading specialist in PVCu window and door fabrication, is offering an exciting Data Technician Apprenticeship in our Customer Service Department. If you have a keen eye for detail and a passion for accuracy, we want to hear from you! Role Processing … orders and quotes using Window Designer software Ensuring customer enquiries & amendments are promptly resolved via telephone, email and in person Understanding and explaining product range, features & benefits Maintaining high standards of account data in our CRM Liaising with production, despatch, sales, marketing & finance departments Training Data Technician Level … Months Positions Available 1 Closing Date Sunday, 1st June 2025 Start Date Tuesday, 1st July 2025 Desired Skills Communication skills Attention to detail Customer care skills Problem solving skills Number skills Analytical skills Team working Working Under Pressure About the Employer EUROGLAZE LIMITED Join us to experience truly market More ❯

vehicle sales company, we pride ourselves on our commitment to excellence, consistently selling over 800 vehicles a month while maintaining a high level of customer service. Role Advise customers of our complaints process and ensure the process is followed Liaise with customers, warranty provider and garages on phone to … Year 4 Months Positions Available 2 Closing Date Monday, 9th June 2025 Start Date Wednesday, 9th July 2025 Desired Skills Communication skills Organisation skills Customer care skills Problem solving skills Team working Initiative Good telephone manner self-motivated Time management About the Employer Hippo Motor Group Due to our … consistent success Hippo now sells over 800 vehicles a month and we are committed to providing a high level of customer service to every customer. As a result of our Success, Hippo is recruiting for an additional customer care advisor to help us ensure we provide an More ❯

provide users with the least possible access to undertake their roles Working with privileged account management software to improve the usage of privileged and service accounts Standard procedure creation and updates on account creation, updates and removal Identify and enhance processes, working with the Infrastructure and Service Ops … around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing … Closing Date Monday, 30th June 2025 Start Date Monday, 28th July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Qualifications Maths GCSE or equivalent, grade 9/A* - 4/C (Essential) English GCSE or More ❯

Essential) Maths GCSE, grade 4 (Essential) About the Employer OPEN NETWORK SERVICES LTD At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of More ❯

reliable technical services working hands-on to provide appropriate solutions. All technical staff will contribute to the delivery of an outstanding and robust IT Service across the Trust. This post is part of the Trust IT Service, the post holder will work at any Trust school/college … working may be required to support Trust events and support requirements. A Typical Day in the Job: Provide Excellent IT Support: Deliver high-quality customer service to staff and pupils by diagnosing, resolving, or escalating technical issues in line with IT policies and procedures. Support Device and System More ❯

as IP networking). You’ll start by helping deal with issues raised by Gamma’s business partners - these are called ‘tickets’ - and handling customer service queries. Over time, you’ll move on to working with the design and delivery of Gamma’s networks and services You’ll … the network, and keeping it running smoothly. This gives you the chance to understand how everything connects and how Gamma supports customers with reliable service The goal of the apprenticeship is to help you build your skills in fixing network issues and understanding how Gamma’s systems work, so More ❯

Closing Date Monday, 30th June 2025 Start Date Thursday, 31st July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Creative Initiative Non judgemental Patience Qualifications English GCSE, grade 4 (Desired) Maths GCSE, grade … Desired) About the Employer ILKLEY IT SERVICES LTD Ilkley IT Services is a friendly and dynamic Managed Service Provider (MSP) based in the picturesque town of Ilkley in West Yorkshire, providing high-quality IT support to small and medium-sized businesses. We’re passionate about delivering exceptional customer service while maintaining a relaxed and supportive environment that encourages learning and development. More ❯

Content Creation: Run campaigns Content creation Creating email newsletters Brand marketing Manage business social media profiles such as Facebook, Twitter, LinkedIn, Pinterest & Instagram General: Customer service Some administration duties Ensure that reports and presentations are delivered to the highest level of quality Answer phones Meet and greet clients … Closing Date Sunday, 1st June 2025 Start Date Sunday, 15th June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Team working Creative Initiative SEO PPC Social Media Qualifications Maths and English GCSE, grade More ❯

issues are raised professionally and resolved in a timely manner. Taking ownership of support requests and following them through to resolution, ensuring the best customer service standards. Logging all reported issues into the Helpdesk Management System to keep internal customers updated on progress. Collaborating with senior technical staff … Closing Date Monday, 30th June 2025 Start Date Monday, 7th July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Positive attitude Hard-working Motivated Passion for ICT Hardware More ❯

solving skills Team working About the Employer EUROGLAZE LIMITED Join us to experience truly market leading levels of product quality, efficiency and above all customer service. With over 40 years of knowledge and an endless drive to keep getting better. More ❯