2 of 2 Apprenticeship SLA Jobs in the North of England

Service Desk Analyst Apprentice (Claranet)

Hiring Organisation
CLARANET LIMITED
Location
Claranet, Brighouse Court, Barnett Way, Barnwood, Gloucester, England
Employment Type
Advanced Apprenticeship
Salary
£19,000 a year
support via a range of communication channels Take responsibility for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved quickly and efficiently Maintain high levels of end user satisfaction, as measured through feedback and survey results Duties ...

Apprentice IT Support Technician

Hiring Organisation
ENSOR ICT LTD
Location
Suite 16i, Number One The Beehive, Lions Drive, Blackburn, England
Employment Type
Advanced Apprenticeship
Salary
£15,704 a year
person at the client site Manage servers (in physical and virtual environments), implementing GPO and synchronisation with cloud technologies (Office 365) Work to strict SLA’s Update and maintain internal documentation and ticket systems Communicate clearly to clients in non-technical jargon Training The successful candidate may be chosen ...