SLA Jobs in the North of England

Service Level Agreement (SLA)
England > North of England

The table below provides summary statistics for permanent job vacancies advertised in the North of England requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 227 124 115
Rank change year-on-year -103 -9 -19
Permanent jobs citing SLA 130 377 481
As % of all permanent jobs advertised in the North of England 1.10% 2.04% 2.94%
As % of the Quality Assurance & Compliance category 7.45% 15.66% 13.96%
Number of salaries quoted 113 314 249
10th Percentile £21,250 £23,500 £23,600
25th Percentile £25,000 £24,960 £27,000
Median annual salary (50th Percentile) £29,000 £29,500 £37,500
Median % change year-on-year -1.69% -21.33% +25.00%
75th Percentile £35,000 £46,000 £50,000
90th Percentile £50,750 £67,500 £65,000
England median annual salary £32,500 £32,500 £40,000
% change year-on-year - -18.75% +6.67%

All Quality Assurance and Compliance Skills
North of England

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the North of England.

Permanent vacancies with a requirement for quality assurance or compliance skills 1,745 2,407 3,446
As % of all permanent jobs advertised in the North of England 14.83% 13.03% 21.05%
Number of salaries quoted 720 1,653 1,135
10th Percentile £27,875 £25,500 £28,450
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £50,000 £47,500 £50,000
Median % change year-on-year +5.26% -5.00% +11.11%
75th Percentile £61,500 £62,500 £65,000
90th Percentile £77,500 £82,500 £80,000
England median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% +4.55%

SLA
Job Vacancy Trend in the North of England

Job postings citing SLA as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for SLA in the North of England

SLA
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing SLA in the North of England.

Salary trend for SLA in the North of England

SLA
Salary Histogram in the North of England

Salary distribution for jobs citing SLA in the North of England over the 6 months to 31 May 2025.

Salary histogram for SLA in the North of England

SLA
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North of England region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West -85 67 £25,480 -10.60% 55
Yorkshire -14 54 £29,000 -17.14% 25
North East -11 9 £22,500 -9.86% 20
SLA
England

SLA
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (15.38%) Confluence
2 15 (11.54%) Microsoft Exchange
3 1 (0.77%) Exchange Server 2010
3 1 (0.77%) SharePoint
3 1 (0.77%) Skype for Business
Applications
1 25 (19.23%) Microsoft Excel
2 9 (6.92%) Microsoft Office
Business Applications
1 2 (1.54%) Dynamics CRM
1 2 (1.54%) Dynamics NAV
Cloud Services
1 38 (29.23%) Microsoft 365
2 4 (3.08%) AWS
2 4 (3.08%) Power Platform
3 3 (2.31%) SaaS
4 2 (1.54%) Dynamics 365
4 2 (1.54%) Microsoft Copilot
4 2 (1.54%) Mimecast
Communications & Networking
1 8 (6.15%) Wireless
2 5 (3.85%) VPN
3 4 (3.08%) Firewall
4 3 (2.31%) VoIP
5 2 (1.54%) DHCP
5 2 (1.54%) DNS
5 2 (1.54%) IP Telephony
5 2 (1.54%) SAN
5 2 (1.54%) TCP/IP
6 1 (0.77%) Internet
6 1 (0.77%) LAN
6 1 (0.77%) Network Security
6 1 (0.77%) Skype
6 1 (0.77%) SMTP
6 1 (0.77%) Software-Defined Networking
6 1 (0.77%) WAN
Database & Business Intelligence
1 4 (3.08%) Power BI
2 2 (1.54%) SQL Server
2 2 (1.54%) Tableau
Development Applications
1 20 (15.38%) JIRA
2 1 (0.77%) Git
General
1 55 (42.31%) Social Skills
2 25 (19.23%) Finance
3 20 (15.38%) Law
4 15 (11.54%) Legal
5 6 (4.62%) Analytical Skills
6 4 (3.08%) Telecoms
7 3 (2.31%) Back Office
7 3 (2.31%) Retail
8 2 (1.54%) Banking
8 2 (1.54%) Inclusion and Diversity
9 1 (0.77%) Financial Institution
9 1 (0.77%) Organisational Skills
Job Titles
1 50 (38.46%) Analyst
2 32 (24.62%) IT Support
3 25 (19.23%) Support Analyst
4 24 (18.46%) Desktop Support
5 19 (14.62%) IT Analyst
5 19 (14.62%) IT Support Analyst
6 18 (13.85%) SQL Analyst
6 18 (13.85%) SQL Support Analyst
7 17 (13.08%) Support Technician
8 16 (12.31%) Administrator
8 16 (12.31%) Desktop Support Technician
8 16 (12.31%) Desktop Technician
8 16 (12.31%) IT Administrator
9 10 (7.69%) 2nd Line Support
10 9 (6.92%) IT Technician
11 8 (6.15%) 2nd Line Desktop Support
11 8 (6.15%) Service Analyst
11 8 (6.15%) Service Desk Analyst
12 7 (5.38%) Report Analyst
12 7 (5.38%) Technical Support
Libraries, Frameworks & Software Standards
1 3 (2.31%) HTML
2 1 (0.77%) Web Services
Miscellaneous
1 23 (17.69%) Social Media
2 16 (12.31%) Data Protection Act
3 6 (4.62%) Onboarding
4 5 (3.85%) Driving Licence
4 5 (3.85%) Management Information System
5 4 (3.08%) Self-Motivation
6 3 (2.31%) Video Conferencing
7 2 (1.54%) Enterprise Software
7 2 (1.54%) Fat Client
7 2 (1.54%) HP Storage
7 2 (1.54%) Thin Client
Operating Systems
1 37 (28.46%) Windows
2 20 (15.38%) Windows Server
3 14 (10.77%) Android
4 10 (7.69%) Windows 10
5 5 (3.85%) Windows Vista
6 3 (2.31%) Linux
6 3 (2.31%) Mac OS X
7 2 (1.54%) Windows 7
7 2 (1.54%) Windows Server 2016
8 1 (0.77%) Mac OS
Processes & Methodologies
1 68 (52.31%) Customer Service
2 30 (23.08%) ITIL
3 29 (22.31%) Problem-Solving
4 27 (20.77%) Continuous Improvement
5 25 (19.23%) Incident Management
5 25 (19.23%) Process Improvement
6 23 (17.69%) ITSM
7 21 (16.15%) Root Cause Analysis
8 19 (14.62%) Agile
9 17 (13.08%) Data Protection
9 17 (13.08%) Line Management
10 16 (12.31%) Asset Management
11 10 (7.69%) Time Management
12 9 (6.92%) Business Strategy
12 9 (6.92%) Collaborative Working
12 9 (6.92%) Use Case
13 7 (5.38%) Business Process Analysis
13 7 (5.38%) Cybersecurity
13 7 (5.38%) Data Analysis
13 7 (5.38%) Requirements Gathering
Programming Languages
1 24 (18.46%) SQL
2 4 (3.08%) Kusto Query Language
3 3 (2.31%) PHP
4 2 (1.54%) Python
Qualifications
1 30 (23.08%) DBS Check
2 19 (14.62%) Degree
3 8 (6.15%) SC Cleared
3 8 (6.15%) Security Cleared
4 6 (4.62%) CompTIA CySA+
5 5 (3.85%) ITIL Foundation Certificate
6 4 (3.08%) Cisco Certification
6 4 (3.08%) Microsoft Certification
7 3 (2.31%) ACSP
7 3 (2.31%) CCNA
7 3 (2.31%) HP AIS
7 3 (2.31%) MCSA
7 3 (2.31%) Network+ Certification
7 3 (2.31%) VMware Certified Professional (VCP)
8 2 (1.54%) A+ Certification
8 2 (1.54%) CCNP
8 2 (1.54%) MOS
9 1 (0.77%) CCDA
9 1 (0.77%) MCSD
9 1 (0.77%) MCSE
Quality Assurance & Compliance
1 4 (3.08%) ISO/IEC 27001
2 1 (0.77%) GDPR
2 1 (0.77%) ISO 9001
2 1 (0.77%) QA
System Software
1 43 (33.08%) Active Directory
2 4 (3.08%) Hyper-V
3 3 (2.31%) vSphere
4 2 (1.54%) VMware Infrastructure
Systems Management
1 5 (3.85%) AirWatch
2 4 (3.08%) QRadar
3 3 (2.31%) Microsoft Intune
3 3 (2.31%) SCCM
Vendors
1 56 (43.08%) Microsoft
2 17 (13.08%) Apple
3 7 (5.38%) VMware
4 6 (4.62%) AlienVault
5 5 (3.85%) HP
5 5 (3.85%) Veeam
6 4 (3.08%) Avaya
7 2 (1.54%) Cisco
7 2 (1.54%) Citrix
7 2 (1.54%) Dell
7 2 (1.54%) Salesforce
7 2 (1.54%) ServiceNow
7 2 (1.54%) SonicWALL
7 2 (1.54%) Splunk
8 1 (0.77%) CheckPoint
8 1 (0.77%) ESET