3 of 3 Apprenticeship Service Delivery Jobs in the North of England

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem-solving … service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and coordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well as on-site. ...

support the wider business with day-to-day administrative and operational tasks, helping to ensure the smooth running of internal processes and excellent customer service delivery. The role will also involve travelling to customer sites, so applicants must be able to drive. Role Key responsibilities include: Accurate data entry … line with company procedures Handling incoming calls and emails, providing professional customer support and routing enquiries appropriately Assisting with administrative tasks linked to service delivery, customer accounts, and day-to-day business operations Supporting colleagues with scheduling, communication, and general office coordination tasks Travelling to customer sites ...

Install and configure test versions of software and perform quality checks Support live system installations, upgrades, and post-deployment checks Perform routine system and service monitoring checks Identify and report areas of concern for further investigation Provide assistance with internal IT infrastructure and liaise with external suppliers where required … local government organisations for more than 20 years.The company places strong emphasis on working closely with its clients. From the initial stages through to delivery, Stopford collaborates with authorities to understand their specific needs and create scalable, cost-effective solutions. These systems are designed to improve and modernise service ...