Service Delivery Jobs in the North of England

Service Delivery
England > North of England

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 100 138 75
Rank change year-on-year +38 -63 +69
Permanent jobs citing Service Delivery 431 447 707
As % of all permanent jobs advertised in the North of England 2.49% 2.56% 3.91%
As % of the Processes & Methodologies category 2.97% 2.64% 4.17%
Number of salaries quoted 272 254 490
10th Percentile £27,775 £25,004 £24,875
25th Percentile £35,924 £31,313 £30,000
Median annual salary (50th Percentile) £47,500 £48,648 £45,000
Median % change year-on-year -2.36% +8.11% -
75th Percentile £63,750 £66,631 £57,500
90th Percentile £74,300 £77,500 £72,500
England median annual salary £50,000 £52,296 £52,500
% change year-on-year -4.39% -0.39% +5.00%

All Process and Methodology Skills
North of England

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,504 16,945 16,953
As % of all permanent jobs advertised in the North of England 83.69% 96.88% 93.85%
Number of salaries quoted 11,139 8,099 10,783
10th Percentile £27,500 £31,250 £29,000
25th Percentile £37,000 £40,000 £38,386
Median annual salary (50th Percentile) £50,000 £55,000 £50,173
Median % change year-on-year -9.09% +9.62% +5.63%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £80,000 £82,500 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the North of England

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Delivery in the North of England

Service Delivery
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Delivery in the North of England.

Salary trend for Service Delivery in the North of England

Service Delivery
Salary Histogram in the North of England

Salary distribution for jobs citing Service Delivery in the North of England over the 6 months to 6 May 2024.

Salary histogram for Service Delivery in the North of England

Service Delivery
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North of England region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +33 236 £50,000 +11.11% 93
Yorkshire +48 159 £47,500 -18.80% 53
North East +7 39 £38,066 +18.95% 12
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (3.02%) Microsoft Exchange
2 9 (2.09%) SharePoint
3 4 (0.93%) CMS
4 3 (0.70%) IIS
5 1 (0.23%) Confluence
Applications
1 25 (5.80%) Microsoft Office
2 21 (4.87%) Microsoft Excel
3 5 (1.16%) Microsoft PowerPoint
4 2 (0.46%) Spreadsheet
5 1 (0.23%) Adobe Creative Suite
5 1 (0.23%) Adobe Illustrator
5 1 (0.23%) Chatbot
5 1 (0.23%) InDesign
5 1 (0.23%) MS Visio
5 1 (0.23%) Photoshop
Business Applications
1 5 (1.16%) NEC Housing
2 4 (0.93%) SAP HCM
3 3 (0.70%) SAP ERP
3 3 (0.70%) SAP HR
4 2 (0.46%) Oracle EBS
4 2 (0.46%) Remedy ITSM
4 2 (0.46%) Workday HCM
5 1 (0.23%) Dynamics GP
5 1 (0.23%) Magento
5 1 (0.23%) Oracle SCM
5 1 (0.23%) Primavera
Cloud Services
1 40 (9.28%) Azure
2 28 (6.50%) Microsoft 365
3 23 (5.34%) Power Platform
4 16 (3.71%) AWS
5 15 (3.48%) SaaS
6 11 (2.55%) PowerApps
7 6 (1.39%) Amazon S3
7 6 (1.39%) IaaS
8 5 (1.16%) Power Automate
9 4 (0.93%) Amazon EC2
9 4 (0.93%) Azure DevOps
9 4 (0.93%) PaaS
10 3 (0.70%) Entra ID
11 2 (0.46%) Amazon ECS
11 2 (0.46%) AWS CloudFormation
11 2 (0.46%) AWS Fargate
11 2 (0.46%) AWS Lambda
11 2 (0.46%) CloudFront
11 2 (0.46%) Serverless
11 2 (0.46%) SuccessFactors
Communications & Networking
1 34 (7.89%) Firewall
2 25 (5.80%) WAN
3 22 (5.10%) LAN
4 18 (4.18%) Network Security
5 15 (3.48%) Wi-Fi
6 13 (3.02%) Internet
6 13 (3.02%) VPN
7 12 (2.78%) TCP/IP
8 11 (2.55%) VoIP
9 10 (2.32%) WLAN
10 7 (1.62%) DNS
10 7 (1.62%) SD-WAN
10 7 (1.62%) Wireless
11 6 (1.39%) DHCP
12 5 (1.16%) SAN
12 5 (1.16%) VLAN
13 4 (0.93%) NAS
13 4 (0.93%) SSL
13 4 (0.93%) Unified Communications
14 3 (0.70%) BGP
Database & Business Intelligence
1 12 (2.78%) Power BI
1 12 (2.78%) SQL Server
2 6 (1.39%) Data Warehouse
3 3 (0.70%) MySQL
3 3 (0.70%) RDBMS
3 3 (0.70%) Relational Database
4 2 (0.46%) DynamoDB
4 2 (0.46%) GIS
4 2 (0.46%) Metadata
4 2 (0.46%) MongoDB
4 2 (0.46%) PostgreSQL
4 2 (0.46%) Redis
Development Applications
1 1 (0.23%) Git
1 1 (0.23%) GitLab
1 1 (0.23%) JIRA
General
1 183 (42.46%) Social Skills
2 106 (24.59%) Finance
3 48 (11.14%) Public Sector
4 44 (10.21%) Analytical Skills
5 28 (6.50%) Legal
6 22 (5.10%) Organisational Skills
7 20 (4.64%) Law
8 17 (3.94%) Inclusion and Diversity
8 17 (3.94%) Retail
9 13 (3.02%) Marketing
10 9 (2.09%) Local Government
11 7 (1.62%) Financial Institution
12 6 (1.39%) Manufacturing
12 6 (1.39%) Telecoms
13 5 (1.16%) Aerospace
13 5 (1.16%) Banking
13 5 (1.16%) Police
14 2 (0.46%) Games
14 2 (0.46%) Influencing Skills
14 2 (0.46%) Presentation Skills
Job Titles
1 77 (17.87%) Service Manager
2 55 (12.76%) Analyst
3 50 (11.60%) Service Delivery Manager
4 49 (11.37%) Delivery Manager
5 44 (10.21%) IT Manager
6 40 (9.28%) Lead
7 31 (7.19%) IT Support
8 26 (6.03%) Consultant
9 22 (5.10%) Senior
10 21 (4.87%) Head of IT
11 20 (4.64%) Applications Manager
12 17 (3.94%) IT Services Manager
12 17 (3.94%) Support Manager
13 16 (3.71%) Architect
13 16 (3.71%) Change Manager
13 16 (3.71%) Implementation Manager
13 16 (3.71%) Junior
14 15 (3.48%) Head of Design
14 15 (3.48%) IT Engineer
15 14 (3.25%) Support Engineer
Libraries, Frameworks & Software Standards
1 17 (3.94%) EDI
2 7 (1.62%) Flash
3 3 (0.70%) .NET
3 3 (0.70%) .NET Core
3 3 (0.70%) AngularJS
4 2 (0.46%) .NET Framework
4 2 (0.46%) ASP.NET
4 2 (0.46%) AWS CDK
4 2 (0.46%) Node.js
5 1 (0.23%) SAML
Miscellaneous
1 35 (8.12%) Self-Motivation
2 22 (5.10%) Driving Licence
3 18 (4.18%) Data Centre
4 15 (3.48%) Management Information System
5 12 (2.78%) Product Ownership
6 11 (2.55%) Fat Client
6 11 (2.55%) Thin Client
7 10 (2.32%) PMI
8 8 (1.86%) Public Cloud
9 6 (1.39%) Cloud Native
10 5 (1.16%) Low-Code
10 5 (1.16%) Onboarding
10 5 (1.16%) PropTech
10 5 (1.16%) Replication
10 5 (1.16%) Team-Oriented Environment
11 4 (0.93%) Renewable Energy
12 3 (0.70%) Clustering
12 3 (0.70%) Greenfield Project
12 3 (0.70%) NHS
12 3 (0.70%) Security Operations Centre
Operating Systems
1 45 (10.44%) Windows
2 16 (3.71%) Windows Server
3 13 (3.02%) Linux
4 10 (2.32%) Windows 10
5 4 (0.93%) Windows Server 2012
6 3 (0.70%) Unix
6 3 (0.70%) Windows Server 2008
7 2 (0.46%) Apple iOS
8 1 (0.23%) Android
8 1 (0.23%) Mac OS
8 1 (0.23%) Windows 7
8 1 (0.23%) Windows Server 2016
8 1 (0.23%) Windows Server 2019
Processes & Methodologies
1 158 (36.66%) ITIL
2 105 (24.36%) Service Management
3 92 (21.35%) Continuous Improvement
4 85 (19.72%) Problem-Solving
5 77 (17.87%) ITSM
6 75 (17.40%) Customer Service
7 74 (17.17%) Project Management
8 69 (16.01%) Change Management
9 63 (14.62%) Agile
10 52 (12.06%) Coaching
11 50 (11.60%) Actionable Insight
12 46 (10.67%) Stakeholder Management
13 45 (10.44%) Decision-Making
14 43 (9.98%) Mentoring
15 38 (8.82%) Service Design
16 36 (8.35%) Line Management
17 34 (7.89%) People Management
17 34 (7.89%) Problem Management
18 32 (7.42%) Roadmaps
19 31 (7.19%) Customer Experience
Programming Languages
1 24 (5.57%) SQL
2 11 (2.55%) PowerShell
3 8 (1.86%) Python
4 5 (1.16%) VB
5 3 (0.70%) Java
5 3 (0.70%) T-SQL
6 2 (0.46%) Bash
6 2 (0.46%) C#
Qualifications
1 60 (13.92%) Degree
2 35 (8.12%) Security Cleared
3 25 (5.80%) Computer Science Degree
4 21 (4.87%) CISSP
5 18 (4.18%) SC Cleared
6 14 (3.25%) Cisco Certification
6 14 (3.25%) ITIL Certification
6 14 (3.25%) PMI Certification
7 9 (2.09%) CCNA
8 8 (1.86%) Microsoft Certification
9 7 (1.62%) AWS Certification
10 6 (1.39%) AWS Certified Solutions Architect
10 6 (1.39%) MCSE
11 5 (1.16%) CCIE
12 4 (0.93%) ITIL Foundation Certificate
12 4 (0.93%) MCP
12 4 (0.93%) MCSA
12 4 (0.93%) PMP
13 3 (0.70%) DBS Check
13 3 (0.70%) HND
Quality Assurance & Compliance
1 36 (8.35%) SLA
2 14 (3.25%) GDPR
3 13 (3.02%) ISO/IEC 27001
4 11 (2.55%) QA
5 10 (2.32%) Cyber Essentials
6 9 (2.09%) Accessibility
7 5 (1.16%) Actionable Recommendations
7 5 (1.16%) Cyber Essentials PLUS
7 5 (1.16%) PMO
8 4 (0.93%) NIST
8 4 (0.93%) TickIT
9 3 (0.70%) ISO 9001
10 2 (0.46%) Disclosure Scotland
11 1 (0.23%) GRC
11 1 (0.23%) NEBOSH
11 1 (0.23%) PCI DSS
System Software
1 45 (10.44%) Active Directory
2 11 (2.55%) VMware Infrastructure
3 5 (1.16%) Hyper-V
4 4 (0.93%) vSphere
5 3 (0.70%) Docker
6 2 (0.46%) Firmware
6 2 (0.46%) VMware ESXi
7 1 (0.23%) DFS Replication
7 1 (0.23%) Virtual Machines
Systems Management
1 21 (4.87%) SCCM
2 12 (2.78%) Microsoft Intune
3 6 (1.39%) WSUS
4 5 (1.16%) Kubernetes
5 4 (0.93%) Terraform
6 3 (0.70%) Failover Clustering
7 2 (0.46%) CSIRT
7 2 (0.46%) Progress Chef
8 1 (0.23%) Ansible
8 1 (0.23%) EMC NetWorker
8 1 (0.23%) Nagios
8 1 (0.23%) Puppet
8 1 (0.23%) Salt
8 1 (0.23%) Single Sign-On
Vendors
1 92 (21.35%) Microsoft
2 31 (7.19%) VMware
3 21 (4.87%) ServiceNow
4 15 (3.48%) Salesforce
5 8 (1.86%) Cisco
6 7 (1.62%) Oracle
7 6 (1.39%) SAP
8 5 (1.16%) Adobe
8 5 (1.16%) Apple
8 5 (1.16%) Automation Anywhere
8 5 (1.16%) iManage
8 5 (1.16%) Meraki
8 5 (1.16%) NEC
9 4 (0.93%) Citrix
9 4 (0.93%) Computacenter
9 4 (0.93%) Remedy
9 4 (0.93%) Veeam
10 2 (0.46%) Dell
10 2 (0.46%) Palo Alto
10 2 (0.46%) Splunk