3 of 3 Apprenticeship 1st Line Support Jobs in the South East

Grow and become a first line support technician for all IT support enquiries, dealing with the set-up, administration and support of PCs, laptops, printers and mobile devices onsite and by phone. Provide on-time and high quality IT support to our clients and log all support requests … within our ticketing system Role Responsibilities: Providing 1st Line IT support for clients via Telephone and using Remote Support Software Providing support on client sites Representing Raycon’s presence on client sites Providing mobile telephony support Assisting with client-wide mobile refresh project Logging and updating tickets in the … PBX Systems, Databases and CCTV systems Remote Monitoring and Management of clients equipment Training Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills Potential full-time position for the right candidate after completion of the apprenticeship Apprenticeship Standard Information communications technician (level More ❯

We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in IT support, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities. Role Your duties will include: Daily Support: Triage customer … Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects. The Apprenticeship Standard has … three pathways to choose from: Support Technician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship, there is the possibility of a permanent position in Level 1 Support with options to move to Level 2 or other areas such as development. Apprenticeship Standard Information communications technician (level 3) Training Provider IPS INTERNATIONAL LIMITED Working More ❯

within the company help desk system Ensure clear, professional communication between the team and customer Create and maintain self-help documents Acting as first response to all incoming support tickets Make sure that Client Documentation is well maintained Onsite visits to our clients’ offices to help them with IT Continue education by attending training sessions and reading technical More ❯