5 of 5 Apprenticeship IT Support Jobs in the South West

Sony Interactive Entertainment (PlayStation), you'll support game development specialists while gaining hands-on experience in desktop support, service desk operations, and IT infrastructure. Working alongside experienced engineers, you'll contribute to day-to-day IT support and develop valuable technical and professional skills. Role … Assist in providing IT support services to game development teams Support the service desk by logging, updating, and resolving tickets within agreed SLAs under supervision Help maintain day-to-day IT desktop support, including workstations, cabling, telephony, and software Assist with desktop-related projects such ...

will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare … Cash Plan. Full UK Driving License essential. Role You will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with ...

Here at Forge Dynamic, we have an exciting opportunity for an IT Support Apprentice to join our experienced & welcoming team of engineers based in our offices in London. Role Diagnose and resolve hardware, software, and network issues Provide remote and on‐site technical support to end users … Manage user accounts, permissions, and access (e.g., AD/Entra) Set up, configure, and deploy devices and applications Maintain and monitor IT infrastructure and system performance Implement security measures such as patching, MFA, and endpoint protection Support onboarding and offboarding processes, including equipment and access Maintain documentation, knowledge ...

contact for customers, learning how to diagnose, resolve, and escalate technical issues while delivering a professional and friendly service. Role Acting as first-line support for incoming incidents via phone, email, and ticketing systems Logging, categorising, and prioritising incidents accurately Providing basic technical support for: IT systems … line or third-line teams when required Communicating clearly with customers, keeping them informed of progress Maintaining accurate documentation and ticket notes Supporting general IT and operational tasks as required Training Information Communications Technician Level 3. 90% of QA apprentices secure permanent employment after completing: this is 20% higher ...

purpose of this role is to provide front-line support to clients and contribute to the smooth operation of the Company’s software and internal systems. Working as part of the Support team, the role focusses on handling support queries, resolving user issues, and ensuring a positive … client experience. Role This position is designed for someone beginning their career in IT through a Level 3 apprenticeship, developing strong communication, technical, and problem‐solving skills while gaining hands‐on experience with live systems, internal tools, and customer support processes. Key Responsibilities: Act as a first point ...