5 of 5 Apprenticeship Support Technician Jobs in the South West

will also provide digital application support to customers, investigate and resolve application issues, communicate clearly with users, support go-live activities and contribute to continuous improvement. You will learn to recognise when issues are outside your level of competence or authority and escalate them appropriately. Role 1. Development … Application Support Design, create and implement new features within the QX system, under appropriate supervision and in line with agreed requirements Support internally developed applications and investigate incoming errors, ensuring issues are progressed and resolved within agreed customer Service Level Agreements (SLAs) where appropriate Monitor and manage error ...

gain real experience and a qualification alongside a professional, supportive, IT team that helps keep vital services running across our organisation. Role You'll support the delivery of reliable, secure and effective IT services while developing the skills needed for a successful career in IT: Providing first-line technical … support to colleagues across the Trust Assisting with the setup, configuration and maintenance of computers, mobile devices, software and printers Supporting the IT helpdesk by logging, updating and resolving support tickets Learning how to diagnose and troubleshoot routine technical issues Supporting user account administration and system access requests ...

looking for a driven and enthusiastic new member of the team who sees their career as developing within broad IT support functions, has a passion for their subject, and a clear flair for technology. Role We are looking for someone who already has some work experience and a basic … disadvantaged backgrounds who may benefit from the opportunity to develop their skills and progress their career through an apprenticeship. Key Tasks: Provide first line support to all colleagues via the various request methodologies (Phone/Ticket System etc) Manage requests via ticketing system (Case Management) within Salesforce Support ...

member of the IT team you will support the IT Administrator to provide an efficient and reliable service to approximately 50 users both onsite and working remotely. You will be an integral member of the team, and a key player in the day-today activities to ensure we deliver … great products to our customers. Role Deal with day-to-day IT support requests from users via phone, email, and Microsoft Teams whilst providing excellent customer service Support both Windows & Mac hardware/software including iOS mobile devices Supporting our Enterprise resource planning (ERP) software Meeting room ...

will work within Phoenix Printing Plates Ltd to provide first-line ICT support while developing your knowledge, skills and behaviours. The role will involve supporting users, maintaining computer systems, assisting with digital workflows, and ensuring technology is effectively utilised across the business. Role Key Duties and Responsibilities: Provide first … line support for hardware, software and network-related issues. Assist users with troubleshooting IT and system problems Support the installation, configuration and maintenance of desktop PCs, laptops and peripheral devices Maintain user accounts, passwords and access permissions under supervision Provide support for business software applications and digital ...