If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital SupportTechnician Apprentice position. Together, let's build a future fueled by … technology and endless possibilities. Role Key Responsibilities: Provide first-line technical support to staff and students, addressing issues related to hardware, software, and digital services. Assist with the maintenance and troubleshooting of IT systems, networks, and digital platforms. Install and configure new hardware and software as required. Ensure that … all IT equipment and systems are running efficiently and securely. Assist with the management of user accounts, permissions, and security settings. Support digital learning tools, including Learning Management Systems (LMS), video conferencing platforms, and collaborative tools. Provide training and guidance to end-users on how to use various IT More ❯
Estio Training have an exciting new opportunity for a Digital SupportTechnician with Hull City Council based in central Hull. Role To ensure excellent customer service Monitor the Assyst Ticketing system to resolve calls at first point of contact Receive phone calls from users requiring support Remote … support to customers (Troubleshooting) To interrogate Specific ICT systems and process a range of routine and sensitive information Training The role offers the opportunity to progress into suitable roles with the organisation Apprenticeship Standard Digital supporttechnician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Monday More ❯
The IT Support Apprentice will join the IT support team and play a key role in providing technical support and solutions across Frontier’s offices in the UK and Europe. This is an exciting opportunity to gain hands-on experience across the full IT solutions lifecycle, from … troubleshooting and stakeholder engagement. Role The apprentice will develop technical expertise in IT infrastructure, software, and systems while working towards a Level 3 IT SupportTechnician Apprenticeship. You will gain this experience working with a variety of stakeholders across Frontier and honing your customer service abilities. You will … days a week ‘on the job’ learning, whilst attending classroom training one day a week. You will learn whilst working, receiving information and support from colleagues and your manager. The classroom training will complement the tasks you’ll carry out and will include: technical knowledge, IT support, problem More ❯
Northgate House, Lynne Street, Hartlepool, England
NEC SOFTWARE SOLUTIONS UK LIMITED
to learn, confident in the use of computers & technology. Role Perform equipment audits and ensure smooth operation Replace toner cartridges and provide basic administration support Install and test software applications Assist with hardware installations Provide first-line support for technical issues Training Level 3 ICT Apprenticeship Training … there isn’t a definite permanent role available after completion – many of our ICT Apprentices have secured permanent roles with us as End User Support Engineers, Infrastructure Engineer and Network Engineers Apprenticeship Standard Information communications technician (level 3) Training Provider HARTLEPOOL COLLEGE OF FURTHER EDUCATION Working Week Monday … LIMITED NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping More ❯