Support Technician Job Trends in the South West

Support Technician
England > South West

The median Support Technician salary in the South West is £35,000 per year, according to job vacancies posted during the 6 months leading to 17 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Feb 2026
Same period 2025 Same period 2024
Rank 80 134 229
Rank change year-on-year +54 +95 +7
Permanent jobs requiring a Support Technician 114 52 20
As % of all permanent jobs in the South West 1.95% 1.46% 0.30%
As % of the Job Titles category 2.09% 1.55% 0.31%
Number of salaries quoted 104 21 15
10th Percentile £24,650 £26,038 £22,100
25th Percentile £27,000 £28,000 £23,625
Median annual salary (50th Percentile) £35,000 £32,500 £27,500
Median % change year-on-year +7.69% +18.18% +1.85%
75th Percentile - £40,000 £29,500
90th Percentile £37,500 £50,000 £31,923
England median annual salary £30,000 £31,750 £27,000
% change year-on-year -5.51% +17.59% -4.42%

All Permanent IT Job Roles
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 5,445 3,361 6,384
% of permanent jobs with a recognized job title 93.22% 94.07% 95.86%
Number of salaries quoted 3,805 1,711 5,052
10th Percentile £28,250 £31,000 £28,000
25th Percentile £35,000 £41,250 £36,365
Median annual salary (50th Percentile) £50,000 £54,321 £50,000
Median % change year-on-year -7.95% +8.64% -
75th Percentile £65,000 £68,568 £65,000
90th Percentile £80,000 £81,250 £77,500
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -11.29%

Support Technician
Job Vacancy Trend in the South West

Historical trend showing the proportion of permanent IT job postings featuring 'Support Technician' in the job title relative to all permanent IT jobs advertised in the South West.

Support Technician job vacancy trend in the South West

Support Technician
Salary Trend in the South West

Salary distribution trend for Support Technician job vacancies in the South West.

Salary distribution trend for Support Technician job vacancies in the South West

Support Technician
Salary Histogram in the South West

Salary distribution for jobs citing Support Technician in the South West over the 6 months to 17 February 2026.

Salary histogram for Support Technician in the South West

Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the South West region over the 6 months to 17 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Devon +15 50 £35,000 -12.50% 6
Wiltshire +11 17 £35,000 -3.45% 1
Somerset -6 16 £28,000 +7.54% 14
Dorset - 16 £35,000 - 1
Gloucestershire +22 10 £34,000 -20.00% 9
Bristol -12 5 £31,000 +6.90% 2
Support Technician
England

Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in the South West

For the 6 months to 17 February 2026, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Technician in the job title.

1 47 (41.23%) Microsoft 365
2 41 (35.96%) Windows
3 40 (35.09%) Active Directory
3 40 (35.09%) Customer Service
4 35 (30.70%) Microsoft
5 31 (27.19%) DNS
6 26 (22.81%) DHCP
7 24 (21.05%) Entra ID
8 22 (19.30%) Azure
8 22 (19.30%) SharePoint
9 20 (17.54%) OneDrive
10 18 (15.79%) Windows 10
11 12 (10.53%) Microsoft Exchange
11 12 (10.53%) Windows Server
12 11 (9.65%) ITIL
13 10 (8.77%) Apple iOS
14 9 (7.89%) Mac OS
14 9 (7.89%) Microsoft Intune
15 7 (6.14%) Hyper-V
15 7 (6.14%) Information Security
15 7 (6.14%) VMware
15 7 (6.14%) VMware Infrastructure
15 7 (6.14%) Wi-Fi
16 6 (5.26%) Cloud Security
16 6 (5.26%) Microsoft Office
16 6 (5.26%) Problem-Solving
16 6 (5.26%) Process Improvement
17 5 (4.39%) Android
17 5 (4.39%) Asset Management
17 5 (4.39%) Disaster Recovery

Support Technician Skill Set
Co-Occurring Skills & Capabilities in the South West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (19.30%) SharePoint
2 12 (10.53%) Microsoft Exchange
Applications
1 6 (5.26%) Microsoft Office
Cloud Services
1 47 (41.23%) Microsoft 365
2 24 (21.05%) Entra ID
3 22 (19.30%) Azure
4 20 (17.54%) OneDrive
Communications & Networking
1 31 (27.19%) DNS
2 26 (22.81%) DHCP
3 7 (6.14%) Wi-Fi
4 5 (4.39%) VoIP
5 3 (2.63%) TCP/IP
6 2 (1.75%) Broadband
6 2 (1.75%) Internet
6 2 (1.75%) NAS
6 2 (1.75%) VLAN
7 1 (0.88%) Firewall
7 1 (0.88%) LAN
7 1 (0.88%) VPN
General
1 31 (27.19%) Social Skills
2 14 (12.28%) Law
3 13 (11.40%) Advertising
4 7 (6.14%) Manufacturing
5 4 (3.51%) Organisational Skills
6 3 (2.63%) Inclusion and Diversity
6 3 (2.63%) Legal
6 3 (2.63%) Presentation Skills
7 2 (1.75%) Retail
8 1 (0.88%) Finance
8 1 (0.88%) Military
Miscellaneous
1 18 (15.79%) Onboarding
2 11 (9.65%) Driving Licence
3 9 (7.89%) Self-Motivation
4 4 (3.51%) Management Information System
5 3 (2.63%) e-Learning
5 3 (2.63%) LIMS
5 3 (2.63%) NHS
6 1 (0.88%) Digital Signage
6 1 (0.88%) Educational Technology
Operating Systems
1 41 (35.96%) Windows
2 18 (15.79%) Windows 10
3 12 (10.53%) Windows Server
4 10 (8.77%) Apple iOS
5 9 (7.89%) Mac OS
6 5 (4.39%) Android
7 2 (1.75%) Windows Server 2019
Processes & Methodologies
1 40 (35.09%) Customer Service
2 11 (9.65%) ITIL
3 7 (6.14%) Information Security
4 6 (5.26%) Cloud Security
4 6 (5.26%) Problem-Solving
4 6 (5.26%) Process Improvement
5 5 (4.39%) Asset Management
5 5 (4.39%) Disaster Recovery
5 5 (4.39%) User Experience
6 4 (3.51%) Information Management
6 4 (3.51%) Mathematics
7 3 (2.63%) Collaborative Working
7 3 (2.63%) Cybersecurity
8 2 (1.75%) ITSM
8 2 (1.75%) Kalman Filter
8 2 (1.75%) Remote Monitoring and Management
8 2 (1.75%) Virtual Environments
9 1 (0.88%) Identity Management
9 1 (0.88%) Information Security Management
9 1 (0.88%) Security Management
Programming Languages
1 5 (4.39%) PowerShell
Qualifications
1 5 (4.39%) Microsoft Certified Professional
2 3 (2.63%) ECDL
3 2 (1.75%) A+ Certification
3 2 (1.75%) DBS Check
4 1 (0.88%) Network+ Certification
4 1 (0.88%) Postgraduate
Quality Assurance & Compliance
1 2 (1.75%) Cyber Essentials
1 2 (1.75%) Cyber Essentials PLUS
1 2 (1.75%) ISO/IEC 27001
1 2 (1.75%) SLA
System Software
1 40 (35.09%) Active Directory
2 7 (6.14%) Hyper-V
2 7 (6.14%) VMware Infrastructure
Systems Management
1 9 (7.89%) Microsoft Intune
Vendors
1 35 (30.70%) Microsoft
2 7 (6.14%) VMware
3 3 (2.63%) Veeam
4 2 (1.75%) Datto
5 1 (0.88%) Apple