IT - First Line Support Apprentice
- Hiring Organisation
- PURE OFFICES LIMITED
- Location
- The Blade, Abbey Square, Reading, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
have a genuine interest in IT? The First Line IT Support serves as the initial point of contact for internal users seeking assistance with IT issues. This role focusses on delivering fast, accurate, and customer‐centric support while ensuring issues are triaged effectively … resolved or escalated appropriately. Role Provide first‐line technical support for Bespoke Software, Microsoft products including Windows 11, Microsoft 365 and Teams. Provide support to end users using Bespoke Network Management platform, system training will be provided with the role. Diagnose and resolve basic ...