1 of 1 Apprenticeship Customer Service Jobs in Tyne and Wear

Role You’ll rotate across several areas of IT, building deep technical understanding, problem‐solving confidence, and a strong sense of purpose and teamwork. Service Desk Act as a trusted and friendly first point of contact for employees needing IT support. Deliver excellent customer service shaped … supported and connected. Infrastructure & Security Assist with maintaining our cloud‐based compute and storage services, helping resolve incidents and implement changes. Carry out daily service checks and contribute to forward‐looking maintenance and upgrade schedules. Participate in cyber incident response, analysis, and remediation - helping protect our organisation ...