51 to 75 of 185 Apprenticeship Customer Service Jobs in the UK

We are a forward-thinking company seeking an apprentice service desk analyst to join the team in providing excellent IT remote support to our clients. You will become a valued member of the team at the forefront of our technical support desk, while gaining industry recognised certifications through the … apprenticeship training program. Role You will need a passion for IT; an understanding of excellent customer service; an enthusiastic, positive attitude; and the willingness to talk to people, exhibit confidence, and work at a high level with varied customers and technologies. Daily responsibilities: [will include:] First point of … contact for customers reporting IT issues via a multitude of channels (including phone, email, and customer portals) Providing excellent customer service Raising, prioritising, and working on support tickets Configuration of new client devices Providing remote and onsite support to a variety of clients Following and creating documentation more »

Schenker overseas offices throughout the shipment process Issue Reporting: Immediately report any problems, operational disputes, or discrepancies to the supervisor and head of projects Customer Service: Provide exemplary customer service to all teams, acting as a shared service function within the business Quotation Participation: Handle more »

nurture relationships with our clients, ensuring their satisfaction and contributing to the growth of our business. Role Ability to provide guidance on and manage customer escalations. Strong relationship building and relationship management skills. Conduct regular account calls. The perfect mix of customer centric and commercial outlook. People-focused … other relevant tools to manage and track account activities. Be the go-to person for customers, managing relationships and ensuring their success. Provide exceptional customer service, promptly addressing and resolving concerns. Identify and capitalise on upselling and cross-selling opportunities for customer growth. Track, assess, and report … are aware of the full value we provide to meet their needs. Achieve and exceed Key Performance Indicators related to revenue, call time and customer retention. Devise account plans, improvement plans and strategic account plans. Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices more »

but also ensure you have a successful career with Kia whilst maximising personal growth. Role Duties will include (but will not be limited to): Customer contact and experience Taking customer bookings and scheduling services and repairs Communicating the customers work and faults to the vehicle technicians Handling customer … orders from customers both face to face and over the phone Maintaining an ordered stock room and finding parts from stock Training Level 3 Customer service specialist Apprenticeship Standard qualification Apprentices will be working and will be trained within the dealership and a skills coach will visit at … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, daytime hours. Shifts to be confirmed. Expected Duration 15 Months Positions more »

A Level 2 Apprentice Customer and Payroll Accounts Assist is required. The job requires a confident individual who is keen to gain knowledge and willing to train for a career in financial payroll systems and administration. Ultimately you will be managing payroll systems for customers, dealing with queries, liaising … competency and meet with Awarding Body standards. Functional Skills in English, if required. Potential for permanent employment for the right candidate.Apprenticeship/Diploma in Customer Service/Business Administration (Level 3) Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent … s best companies. Gain professional skills and experience to enhance your CV and make it more attractive to potential employers. Apprenticeship Standard Customer service practitioner (level 2) Training Provider KENT COUNTY COUNCIL Working Week Monday- Friday 9:00a.m - 5:30pm 20% Paid time during working hours to train more »

to support the learner experience, plus more. Role To support the Lead Business Officer (MIS) to ensure delivery of an effective, efficient & compliant MIS Service and the post holder is required to: Provide guidance and assistance to all college staff in the provision of and access to information to … for our learners Be proactive in liaising and supporting other College departments and partners in resolving queries and meeting agreed objectives Have an excellent customer service approach and provide information and assistance in relation to the requirements of the role as and when necessary Provide support and coaching … on other College sites to support the Academic Management team Ensure that MIS Management are aware of any service issues or concerns Deliver an effective on-site MIS Service across all College campuses GENERIC DUTIES AND TASKS: In addition to the requirements of the post above, the post more »

In this role you will act as the central point of contact for all IT related queries and service requests for all internal customers. You will be responsible for resolving support requests to meet customer satisfaction and continuous service delivery demands. Role In this role you will … act as the central point of contact for all IT related queries and service requests for all internal customers. You will be responsible for resolving support requests to meet customer satisfaction and continuous service delivery demands. Key Areas of Responsibility: Diagnose and resolve software and hardware issues … any logged IT issue. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible. Provision, maintain and suspend/delete user accounts across operational systems. Plan, communicate and carry out more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer service specialist Level 3: Sales qualification, (City and Guilds Level 2 certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia product knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The more »

This is an exciting time to join the Orthopaedic service at UHL. You will be a valued member of the Fracture Clinic Admin team, helping to support patients on the emergency care pathway whilst completing an apprenticeship. Its a busy environment but you will be totally supported by colleagues … the phone and face-to-face You will support the co-ordination and smooth running of the emergency care pathway Training Level 2 in Customer Service Training is either on site (Leicester Royal Infirmary or Leicester General Hospital) or online Training will take place for a day session … around every 6 weeks Potential full time employment. Apprenticeship Standard Customer service practitioner (level 2) Training Provider UNIVERSITY HOSPITALS OF LEICESTER NATIONAL HEALTH SERVICE TRUST Working Week Monday to Friday - Full time (37.5 hours). Expected Duration 14 Months Positions Available 1 Closing Date Thursday, 27th June more »

VIP Computer Centre Limited are offering the chance for a candidate to take part in a Service and Support Technician Apprenticeship. The successful candidate will provide high-quality technical support to Stormforce & Zoostorm Customers via phone and email, they will also be troubleshooting and resolving hardware issues for basic … gaming systems. Role Installing and configuring operating systems Conducting diagnostics and repairs on computer equipment Maintaining accurate and up-to-date records of all service requests and resolutions Communicating technical information in a clear and easy-to-understand manner to non-technical users Ensuring timely and effective resolution of … technical issues to minimise customer Training Firebrand’s sector leading Level 3 Digital Support Technician (L3DST) Apprenticeship Programme trains apprentices to maximise the effective use of digital office technologies, productivity software and digital communications. Apprentices help their business and internal users maximise the use of digital technologies, as well more »

the market leader in providing IT and technology based supplier rationalisation, building on a culture of delivering significant cost-savings, innovation solutions and excellent customer service as part of the process. ASM Technologies are a multi-national business with offices in Paris, Dusseldorf and a head office and … support a fulfilment infrastructure across 4 continents and 55 countries globally. With unparalleled channel expertise across a wide range of technology commodities, high quality customer service and continuous improvement, we help our customers control operating costs and create a more dynamic interface with the global market. more »

hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service skills Ability to work as part of a team and unsupervised … Answer telephone calls/emails professionally and promptly Full training to be provided by Baltic Apprenticeships and ITPS. Desired qualities, skills and knowledge: Excellent Customer Service Skills Interest in and some knowledge/exposure to IT such as building/owning PC or assisting family members or friends more »

hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service skills Ability to work as part of a team and unsupervised … Answer telephone calls/emails professionally and promptly Full training to be provided by Baltic Apprenticeships and ITPS. Desired qualities, skills and knowledge: Excellent Customer Service Skills Interest in and some knowledge/exposure to IT such as building/owning PC or assisting family members or friends more »

include assist with IT security systems plus more. Role Key Tasks/Responsibilities: The post holder will need to have an excellent approach to customer service to fulfil the responsibilities of the post. The post will be based at the College Main site and will involve a range … the timely resolution of technical faults. 2. Assist with IT security systems. 3. Work with the Computer Services team to ensure an effective departmental service is provided at all times, including assisting with the provision of print room services. 4. Manage the helpdesk system and telephone calls as necessary … e.g. Team meetings, parents’ evenings, etc. · Work co-operatively with colleagues and show commitment to the College and its mission. · Adhere to College Support (customer service) Standards; · Adhere to College Values: Community – caring, collaborative and inclusive; Opportunity – accessible, aspirational and transformative. Disclosure & Barring Service: This post is more »

our team. The ideal candidate should be smart, adaptable, and capable of handling pressure with a positive attitude. Role Answer incoming calls and address customer queries in a professional and courteous manner. Contact customers regarding stock shortages and provide suitable alternatives. Use a CRM system to manage enquiries and … maintain accurate customer information. Update and maintain spreadsheets for various administrative tasks. Training Data Technician Level 3 Apprenticeship Standard: Your training takes place away from your usual location of work and in one of NowSkills' city centre training venues. If this isn't convenient to you then NowSkills also … customers built into the foundation. Though not literally – that’d be pretty weird. Our humble printing company has found success through the idea that customer service and user experience are prioritised over all else; in fact we pride ourselves on the lengths we’ll go to for each more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information. Role Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer Service Specialist Level 3 Sales qualification, (City and Guilds Level 3 Certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia product knowledge Delivery method and location of training to be confirmed A full-time career within the automotive industry, with more »

The successful candidate will be passionate about technology with a willingness to learn, develop and possess a blend of basic technical knowledge and outstanding customer service skills. There are fantastic opportunities for technical development and career progression for the right candidate. Training is provided and encouraged for all … our goals as a team. Duties will include: Providing technical product support to clients with a focus on quick resolution of incidents, and great customer satisfaction Analysing, troubleshooting application issues Reviewing tickets created by clients, including categorisation and routing Handling of incoming client calls, logging tickets with correct categorisation … Available 1 Closing Date Saturday, 6th July 2024 Start Date Tuesday, 6th August 2024 Desired Skills IT skills Problem solving skills Team working Excellent customer service Microsoft 365 applications Tech savvy Strong written skills Qualifications English & Maths GCSE or equivalent, grade 4/C - 9/A* (Essential more »

database with precision Cross-check delivery details for accuracy and completeness Resolve any discrepancies found in delivery documentation Coordinate with drivers, warehouse staff, and customer service to gather and verify delivery information Respond to enquiries from customers and internal departments regarding delivery status and POD documentation Communicate any … multitasking skills Excellent attention to detail and accuracy Effective written and verbal communication skills Ability to work independently and collaboratively in a team environment Customer service-oriented mindset Training You will be studying a Level 3 Business Administrator apprenticeship standard over an 18-month period. This is a … business are our Customers. At Ramage we appreciate that not all businesses are the same. Our commitment in gaining a personal understanding of our customer's requirements and people, is at the forefront of what we do and ethos. We take great pride in the responsibility & trust placed in more »

Information Communications Technician Apprenticeship , delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide an excellent level of customer service to staff and students. IT systems support across a cluster of schools. Support an active ITIL based helpdesk. Support a wide range … access to an Employee Assistance Programme which provides confidential, independent, and unbiased information and guidance 24/7. Pension Desired Qualities, Skills and Knowledge: Customer Service - Teaching and learning is at the forefront of everything, you are to ensure you provide a warm and friendly service to more »

to learn the ins and outs of designing, installing, and maintaining fire and security systems. Role You will be trained to install, maintain, and service intruder alarms, CCTV, access control, and fire alarm systems. You will receive full support from a workplace mentor while completing the Level 3 Fire … someone with a passion for engineering. Your responsibilities will include: Installing, servicing, and maintaining relevant equipment Following safe working practices and instructions Providing excellent customer service Using power tools, lifting, carrying, and climbing ladders Training This apprenticeship lasts 3 years and takes place at Banham Academy in Earlsfield … Closing Date Wednesday, 31st July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Initiative Resilience Qualifications English GCSE or equivalent, grade 4/above (Essential) Maths more »

you to work not only on repairing and maintaining vehicles, you will gain experience and knowledge of hybrid vehicles, air conditioning, parts, stock management, customer service, sales and much more. Role If you would like to gain experience and knowledge in the following areas to start your career … apprenticeship for you! Responsibilities will include: Demonstrate expertise, not only on the technical aspects of motor vehicle technology but also in retail, parts and customer service Hybrid/electric vehicle system and safe working practices Vehicle 4-wheel geometry principles Vehicle systems including battery, charging and air conditioning … Duration 30 Months Positions Available 1 Closing Date Friday, 28th June 2024 Start Date Monday, 26th August 2024 Desired Skills Communication skills Organisation skills Customer care skills Problem solving skills Number skills Team working Patience Physical fitness Qualifications English GCSE or equivalent, grade 4 (Desired) Maths GCSE or equivalent more »

support to Account Managers on a wide variety of client accounts. Build detailed, accurate and insightful weekly and monthly reports and also provide excellent customer service and communications in this client-facing role and assist in the delivery of tasks and projects. Role Build and maintain Revenue Trackers … useful insights on which Account Managers can build CRM strategies Build great relationships with all clients, providing hands-on support and excellent levels of customer service and ensure the smooth running of client accounts Assist in identifying upsell opportunities and driving revenue growth for clients Maintain client timesheets … Closing Date Saturday, 22nd June 2024 Start Date Thursday, 27th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Initiative GA4 and Data Studio experience Qualifications Math and English more »

and controlling the stock of IT equipment, imaging and building desktops and laptops, log support tickets in accordance with their IT Support processes, provide customer service focused technical support to end users and much more. Throughout your journey you will be closely supported by the IT Manager and … use Prepare equipment to be dispatched to sites when needed Log support tickets in accordance with their IT Support processes and maintain documentation Provide customer service focused technical support to their end users Escalate more complex support issues to the relevant member of the IT team Support users more »

and replacement equipment. Support the technical team with maintenance tasks and installations. Desired Skills and Attributes: Proficiency in IT Strong attention to detail Excellent customer service skills Good administrative abilities Ability to work well in a team Logical thinking and problem-solving skills Initiative and motivation Patience and … or above, including English and Maths. Additional Information: Job Types: Full-time, Apprenticeship Benefits: Company pension, On-site parking Experience: Preferred 1 year in customer service License/Certification: Driving Licence (preferred) Work Authorization: United Kingdom (required) Work Location: In person Ready to start your journey in IT more »

and lettings team by way of an administrative role. Role To create property details, flyers, and marketing material To help in providing an aftercare service to our clients Arranging property viewings, valuations and survey appointments Action price reductions, amend particulars, window cards, and websites Referencing potential tenants, preparing tenancy … right to rent checks, etc. Organising contractors to attend to maintenance issues and liaising with landlords & tenants where applicable Sales progression Training Level 2 Customer Service Practitioner certificate Attendance of 1 workshop per month over the year Regular assessors contact and support If you have not already achieved … by your assessor End point assessment to achieve your final apprenticeship grade Progression to negotiators, valuers and office managers within the company. Apprenticeship Standard Customer service practitioner (level 2) Training Provider WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION Working Week Monday to Friday 08:45 am - 6 pm more »