76 to 100 of 194 Apprenticeship Customer Service Jobs in the UK

support to Account Managers on a wide variety of client accounts. Build detailed, accurate and insightful weekly and monthly reports and also provide excellent customer service and communications in this client-facing role and assist in the delivery of tasks and projects. Role Build and maintain Revenue Trackers … useful insights on which Account Managers can build CRM strategies Build great relationships with all clients, providing hands-on support and excellent levels of customer service and ensure the smooth running of client accounts Assist in identifying upsell opportunities and driving revenue growth for clients Maintain client timesheets … Closing Date Saturday, 22nd June 2024 Start Date Thursday, 27th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Initiative GA4 and Data Studio experience Qualifications Math and English more »

and controlling the stock of IT equipment, imaging and building desktops and laptops, log support tickets in accordance with their IT Support processes, provide customer service focused technical support to end users and much more. Throughout your journey you will be closely supported by the IT Manager and … use Prepare equipment to be dispatched to sites when needed Log support tickets in accordance with their IT Support processes and maintain documentation Provide customer service focused technical support to their end users Escalate more complex support issues to the relevant member of the IT team Support users more »

and replacement equipment. Support the technical team with maintenance tasks and installations. Desired Skills and Attributes: Proficiency in IT Strong attention to detail Excellent customer service skills Good administrative abilities Ability to work well in a team Logical thinking and problem-solving skills Initiative and motivation Patience and … or above, including English and Maths. Additional Information: Job Types: Full-time, Apprenticeship Benefits: Company pension, On-site parking Experience: Preferred 1 year in customer service License/Certification: Driving Licence (preferred) Work Authorization: United Kingdom (required) Work Location: In person Ready to start your journey in IT more »

and lettings team by way of an administrative role. Role To create property details, flyers, and marketing material To help in providing an aftercare service to our clients Arranging property viewings, valuations and survey appointments Action price reductions, amend particulars, window cards, and websites Referencing potential tenants, preparing tenancy … right to rent checks, etc. Organising contractors to attend to maintenance issues and liaising with landlords & tenants where applicable Sales progression Training Level 2 Customer Service Practitioner certificate Attendance of 1 workshop per month over the year Regular assessors contact and support If you have not already achieved … by your assessor End point assessment to achieve your final apprenticeship grade Progression to negotiators, valuers and office managers within the company. Apprenticeship Standard Customer service practitioner (level 2) Training Provider WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION Working Week Monday to Friday 08:45 am - 6 pm more »

individual who can prioritise workload and meet deadlines. Be part of our Helpdesk Team as a Helpdesk Admin Apprentice, ensuring the delivery of successful customer service for our clients. Role Keep our client maintenance system updated with crucial information on van usage by our engineers Coordinate with sub … Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Organisation skills Customer care skills Administrative skills Number skills Logical Qualifications English GCSE or equivalent, grade 4 (Essential) Maths GCSE or equivalent, grade 4 (Essential) About the … at all levels within the business giving us the edge on our competitors in that we are able to offer an exceptional level of customer service and providing real people with real values who are always obtainable and extremely passionate about our business. more »

2nd and 3rd line support teams in their projects. We're seeking confident professionals who can handle unfamiliar technologies and software while delivering exceptional customer service. Role As a Service Desk Technician, you'll work with cutting-edge hardware and software, ensuring minimal downtime for our clients. With … Construct, repair, and troubleshoot systems to maintain optimal performance. Collaborative Project Support: Assist 2nd and 3rd line technicians, fostering a cohesive team environment. Superior Customer Service: Deliver exceptional service, exceeding client expectations. Problem-Solving and Analysis: Identify and resolve issues using critical thinking and innovative solutions. Documentation … Duration 16 Months Positions Available 1 Closing Date Friday, 5th July 2024 Start Date Monday, 22nd July 2024 Desired Skills Communication skills IT skills Customer care skills Qualifications 3 of any subject GCSE or equivalent, grade 4+ (A* - C) (Essential) Maths & English GCSE or equivalent, grade 3+ (D or more »

working alongside established professionals and undertaking product training which will support development of technical proficiencies and understanding. Taste of the job role: Provide field service for the complete range of SD machines both in the UK and abroad Commission machines to approved standards and within agreed time scales Service and repair machines and equipment to approved standards Configure machines to customers’ specifications Complete the company’s documentation on time and efficiently, particularly, Service reports, Commissioning reports, Spare parts return documentation, Logbook Fault finding, diagnosis and debugging on machines, supported by qualified engineer Maintain the company’s image … safe and focused approach while driving for company business. Show a keen interest in electrical, electronics, and mechanical engineering concepts. Willingness to deliver impactful customer service to both external customers and internal colleagues. Possess an honest and accountable approach to completing work tasks. Collaborate with colleagues across the more »

The Health Informatics Service are looking for two technical apprentices to work in the IT Operations Department. The department has 6 teams supporting Desktop, Server, Networks, Telephony, Cyber Security and Service Desk. The role will be to support the IT Operations teams in all aspects of service delivery. Role JOB PURPOSE To support the IT Operations teams in all aspects of relevant service delivery. To assist in maintaining a high standard of customer service to the South Devon Health Community. To support the IT Operations teams in the day to day running and … the role. Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates. Participate in monitoring IT Service Desk requests. Dealing with telephone calls and enquiries efficiently in a polite and professional manner. Prioritise own more »

Engineering Technician apprentice, you will provide help and assistance to a diverse range of customers on a broad variety of services, taking ownership of customer issues reported and seeing problems through to resolution. The role involves travelling within a defined territory, onsite at customer locations. A company car … will be provided so a full UK driving license is essential. You will play a key part in supporting the LifeCycle Service Operations team deliver service excellence consistently across the business. Adaptability, communication and listening skills are essential in an environment where customers’ expectations are constantly evolving. You … will be trained in how to use internal systems and given the opportunity to learn customer service and technical skills which can be used within this role and in future positions. Over the course of the apprenticeship, you will study subjects such as Process Level, Temperature, Flow, Pressure more »

ordinating demos of the system for the Solutions Expert. Role As part of Dashing’s drive to bring their transformational offer to a new customer base, the need has arisen for a dedicated New Business Salesperson to support their sales activity. You will become an integral part of Dashing … leads to be passed on to the Solutions team Answering potential customers' questions and coordinating additional information as required Keeping up with product and service information and updates Creating and maintaining the CRM with current and potential customers and opportunities Producing sales documentation and reports as required Market research … customer base for competitors) Assisting in the creation of new marketing content based on feedback of sales calls Act in a positive and constructive way to help develop and maintain the company brand Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell more »

As an ICT Technician apprentice, you’ll be learning how to provide top class ICT support, all whilst demonstrating awesome customer service to colleagues who use the ICT systems and services here at Beyond Housing. Role This is a great opportunity to experience a variety of ICT aspects … within many business settings - you’ll be getting involved in all sorts of tasks such as: Responding to ICT incidents, problems and service requests Taking calls, logging ICT support requests and providing resolutions Carrying out day-to-day maintenance of our core systems Developing appropriate guidance notes and user … manuals Assisting with ICT and Business Systems Development projects Attending meetings and collaborating with colleagues across the organisation Assisting with providing a customer focused ICT service to all users Assisting with day-to-day work of the ICT and Business Systems Development teams You’ll also be receiving more »

as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Provide excellent communication to the school. Role Customer service: Provide excellent communication to the school Work with the Line Manager or Network manager to ensure that the schools are getting the … best level of service Requesting, follow up and closing quotes with adequate description and detail Technical Responsibilities: Desktop & Applications Support/Server & Network Support/Configuration & Installation Learn to maintain an up-to-date and accurate database of school hardware and software Learn and demonstrates the necessary skills and … with organisational guidance, legislation Quality Management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers Customer relations/satisfaction e.g., customer feedback Ensure any non-conformances are reported (for any mistakes or complaints etc.) General: [will be to:] Attend more »

Microsoft 365 Document management SecurityHosted telephone systems Use knowledge of products and services to highlight to Operations Manager and Company Director potential opportunities for service improvement with existing and new clients Send out mail merges and mail shots relevant to role and in line with agreed marketing schedule Handle … releases) Attend company/sales meetings Provide progress reports to Manager/Directors as requested. Deal with and direct appropriately incoming enquires Skills Required Customer service, telephone experience, customer-facing experience, or sales experience - preferred An ability to communicate in a professional, friendly way, to listen to more »

closely with a great team of support engineers as part of a global support team, you’ll play a key role in providing excellent customer service to Crayon’s clients and partners. This customer facing role allows you to learn, grow and thrive throughout your Apprenticeship journey … Essential) About the Employer CRAYON LTD Headquartered in Oslo, Norway, with more than 3,300 employees in nearly 40 countries. We operate a global, customer-first, and vendor-agnostic IT consultancy. We help clients select the best solutions for their business needs and budget to thrive and innovate with more »

new opportunity for a Systems Technician with Coriel Limited, a System Integration Company based in Nottingham. You will join a team with a strong customer focus delivering innovative technology solutions to industry. This is an amazing opportunity for someone to get themselves into IT and start a career. Role … team to: Provide both on-site and remote technical support Learn how to solve problems and promptly diagnose issues (either hardware or software) Attend customer sites for systems installations, system fault finding, and hardware replacements Assist Coriel engineering teams (UK and Spain) in daily delivery tasks such as software … installation, system testing, and hardware device deliveries Contribute to the production of quality product delivery and customer facing documentation Form good customer relationships through efficient delivery and support Serve customers in the UK and overseas accompanied by senior support team members Training Velocity apprenticeship training programmes are delivered more »

prospects and engage sales executives for the next steps. Develop and maintain a thorough knowledge of the company and its products. Schedule appointments for service renewals and facilitate meetings for new business inquiries. Generate leads and grow existing relationships by maintaining an accurate, detailed client book and developing an … active, repeat customer base. Collaborate closely with team members to achieve collective targets and contribute to the company's growth. Work with account executives to design industry-specific outreach efforts. Utilise CRM (Freshsales) tools to ensure standard processes throughout all sales stages. Training Firebrand’s sector-leading Level … IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led), or face more »

within Level 2 and looking to advance their skills/knowledge. The successful candidate will provide an efficient and effective clerical and administrative support service to the IT Operations Team in accordance with relevant policies and procedures. Working as part of the IT Operations Team, you will support with … and act as administrative support for the asset management and purchasing function. This is a hands-on role and as part of the support service you will be required to answer contacts via e-mail, in person, self-service requests and by phone in a timely manner. You … will provide an efficient, accurate and high-quality support service maintaining a professional and highly confidential approach to work at all times. Main duties of the job Working within the IT Operations Team to efficiently undertake basic administration and clerical duties which may include the following duties as directed more »

of: Ensure a coordinated approach between the Sales and purchasing departments and the Config Centre to the enhance the user experience Work with the Service Delivery team to quickly, effectively understand and methodically deal with allocated tasks Provide support to the Configuration, Helpdesk and Workshop Engineers around IT repairs … and device imaging Provide 1st Line Helpdesk support Work with Customer Services to ensure all enquiries are fully owned and the service levels are maintained with new and existing clients Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. Address IT issues by prioritizing in response to customer service level agreements. Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. Support the roll out of more »

throughout the world. At the heart of this success is our commitment to find solutions for the cryogenic community. Delivering high quality products, outstanding customer support with excellent levels of personal service from our expert technical staff. Our core values are: excellent customer service, constant innovation more »

candidates on the telephone initially to determine suitability Completing competency tests and assisting new starters with registration documentation also arranging induction and training Maintaining customer focussed attitude towards duties and responsibilities to ensure the needs of clients are identified and met Answering incoming calls and inputting information onto company … Closing Date Wednesday, 10th July 2024 Start Date Thursday, 11th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Team working Creative Initiative Knowledge of Microsoft Office Qualifications English & maths GCSE or equivalent, grade A … About the Employer OWEN PAYNE RECRUITMENT SERVICES LIMITED We are an independent recruitment agency, established in 1999, and are based in Wolverhampton. Our excellent customer service and knowledge of the local marketplace has enabled us to gain a proud reputation for consistently meeting the demands of our customers more »

designed for SMEs. Role Collaborate with the development team to provide insights and feedback on product enhancements and improvements tailored for SMEs, based on customer feedback, competition, and market trends. Work closely with SME customers to understand their specific stock management, project management, and ecommerce (B2B) needs, translating them … into actionable insights for product development as well as helping position the SME customer into a stronger competitive position in their own sector including workflow improvements and better end-user (intuitive) interactions with our products for productivity gains. Support the creation and maintenance of educational content in TidyAcademy (working … base recommendation systems, and sentiment analysis. Provide timely and effective support to SME customers, addressing inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction within the SME sector. Monitor support metrics and KPIs relevant to SMEs, analyse trends, and implement initiatives to improve support efficiency and response more »

Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies Firebrands course is delivered either Online (online live instructor led … this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales Apprenticeship: Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Microsoft Certified Azure Fundamentals Microsoft 365 Fundamentals Key areas covered are: Communication skills … Customer service IT Infrastructures Effective Sales Techniques (Negotiation, Objection Handling & Closing) Data Security Problem Solving Project Management The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard IT technical salesperson (level 3) Training Provider FIREBRAND TRAINING LIMITED Working Week Monday to more »

opportunities to be involved with other aspects of the business and cross-functional team projects are a regular occurrence. Role Ensuring ‘Best in Class’ customer service is provided to all internal and external customers. Supporting the QA department in the effective and timely resolution of customer complaints … and returns. Dealing directly with customer enquiries relating to outstanding investigations and product compliance. Processing the non-conformance reports and functioning the disposition of parts promptly. Liaising with suppliers on outstanding investigations and other quality-related requests. Liaising internally with relevant personnel, as appropriate. Generating and coordinating the completion more »

Looking for IT Repair Technician Apprentice, role involves working alongside the Managing Director in a fast paced environment to provide support with customer repairs. Role As a direct point of contact for our customers, you will be required to provide excellent customer service, sound advice, diagnose problems … MacBook’s & PC’s) Hardware upgrades for all devices Providing remote and on-site support for local business’ Software upgrades – Mac OS & Windows OS Customer Data Backup & Recovery Installation of basic software such as Office packages & Anti-Virus suites Basic fault finding Liaising with customers, logging and updating tickets … Closing Date Wednesday, 31st July 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Analytical skills Logical Team working Initiative Hardware skills - desirable Network skills - desirable Window/Mac OS Qualifications English and maths GCSE or equivalent more »

replacing parts that have wear and tear before they fail Repair – diagnosing the reason for vehicle failure and fixing the problem Training Motor vehicle service and maintenance technician (light vehicle) Level 3 Apprenticeship Standard Before the Standard is met, all apprentices must hold a certificate that meets the EUs … F-gas regulation. Motor vehicle service and maintenance technician (light vehicle)/Institute for Apprenticeships and Technical Education Servicing - working to manufacturer servicing guidelines to ensure vehicle running at optimum performance. Maintenance - replacing parts that have wear and tear before they fail. Repair - diagnosing the reason for vehicle failure … and fixing the problem. An Apprentice’s training includes: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) apprenticeship standard Vocational related qualification (technical certificate) Electric Vehicle training Blended on/off the job training and location to be confirmed A possible full-time career within the automotive more »