IT Apprenticeship
Runcorn, Cheshire, North West, United Kingdom
Baltic Apprenticeships
interpreting complex technical documentation, utilising internal knowledge bases, vendor specifications, and external resources for informed decision-making, troubleshooting, and maintaining comprehensive audit trails in Jira. Excel in Service Desk & Escalation Management: Learn to prioritise and manage IT tickets effectively within Jira, communicate realistic timelines to stakeholders, and strategically escalate complex issues to ensure timely resolution and high levels More ❯
Employment Type: Advanced apprenticeships
Salary: £22,000
Posted: