1 to 25 of 27 Apprenticeship IT Support Jobs in the UK

Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation … IT systems. Role Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth ...

Join our Group IT team as a Level 3 IT Support Apprentice, gaining hands-on experience while developing your technical skills and working towards an IT qualification. Role Join our Group IT team as a Level 3 IT Support Apprentice, gaining hands … experience while developing your technical skills and working towards an IT qualification. You will provide first-line support to colleagues, troubleshoot IT issues and gain exposure to Microsoft 365, networking, infrastructure, cyber security and cloud technologies. Provide first-line support for hardware, software and IT ...

Join our Group IT team as a Level 3 IT Support Apprentice, gaining hands-on experience while developing your technical skills and working towards an IT qualification. Role Join our Group IT team as a Level 3 IT Support Apprentice, gaining hands … experience while developing your technical skills and working towards an IT qualification. You will provide first-line support to colleagues, troubleshoot IT issues and gain exposure to Microsoft 365, networking, infrastructure, cyber security and cloud technologies. Provide first-line support for hardware, software and IT ...

Join our team as a Cloud Support Apprentice and support the delivery of IT and cloud services to our clients. The programme will provide exposure to cloud technologies, networking, operating systems, service management, and troubleshooting whilst working within a busy Managed Service Provider environment. Role Provide first … line IT support to clients via phone, email, and remote support tools Assist with the administration and maintenance of Microsoft 365 and cloud-based services Support cloud and networking infrastructure under the guidance of senior engineers Help troubleshoot hardware, software, connectivity, and user access issues Assist ...

This is an entry-level apprenticeship role within our support team. You will learn how to provide friendly, reliable first-line IT support to customers while working towards your apprenticeship qualification. You will be supported by experienced colleagues and given the opportunity to build practical skills. Role … friendly first point of contact for customers, under the guidance of the support team Log support requests accurately in the ticket system, including clear notes and updates Follow agreed processes for triage, escalation and communication Help troubleshoot basic IT issues using remote support tools, with support ...

seeking an enthusiastic and motivated IT Support Apprentice to join our growing IT & Security function. This is an exciting opportunity for someone looking to start a career in IT, Cyber Security and Cloud Technologies while studying towards the Information Communications Technician Level 3 Apprenticeship. Role … User Support Provide first-line technical support to employees. Diagnose and resolve hardware, software and connectivity issues. Assist users both remotely and in person. Escalate complex issues where required. Device Management Prepare and deploy laptops and other endpoint devices. Assist with Microsoft Intune device management. Support device ...

offering an exciting apprenticeship opportunity within our IT team at the High Temperature Research Centre in Coventry. This is a fantastic chance to develop your IT skills, gain practical experience, and support colleagues across the business with a range of IT requirements while earning and learning. … Role Providing IT support to staff, students and visitors. IT Support Assistants will typically spend 2 days a week dealing with face to face callers Developing and maintaining a good knowledge of the organisational structure in your area so as to be able to triage calls ...

IT Services company, specialising in Hosting, Outsourcing and Consultancy Services. We are looking for an experienced IT Field Engineer responsible for providing 1st Line and 2nd line IT Support, to join our fantastic team to help us deliver projects and provide support to clients both … install new rack, servers, storage and network devices Repairing or troubleshooting faulty equipment, installing and configuring hardware and software Resolving first-line user support requests onsite and over the phone Responsible for travelling to client sites, in and around England, to deal with issues which require an onsite presence ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. In seven weeks, gain practical knowledge of hardware, networking, cloud computing and troubleshooting, developing the technical skills needed to support IT systems and earning … globally recognised CompTIA Tech+ certification. Course Details Duration: 7 weeks Qualification: CompTIA Tech+ certification What you’ll learn Network Support: Set up and maintain secure networks. Device Configuration: Configure desktop and mobile devices. Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. IT ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. In seven weeks, gain practical knowledge of hardware, networking, cloud computing and troubleshooting, developing the technical skills needed to support IT systems and earning … globally recognised CompTIA Tech+ certification. Course Details Duration: 7 weeks Qualification: CompTIA Tech+ certification What you’ll learn Network Support: Set up and maintain secure networks. Device Configuration: Configure desktop and mobile devices. Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. IT ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. In seven weeks, gain practical knowledge of hardware, networking, cloud computing and troubleshooting, developing the technical skills needed to support IT systems and earning … globally recognised CompTIA Tech+ certification. Course Details Duration: 7 weeks Qualification: CompTIA Tech+ certification What you’ll learn Network Support: Set up and maintain secure networks. Device Configuration: Configure desktop and mobile devices. Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. IT ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning … 45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you’ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices. Network Support ...

purpose of this role is to deliver excellent IT support and value to the business. You will assist with IT projects and respond to technical queries received by telephone and email, resolving them where possible or escalating them to the appropriate member of the technical team. Role … Provide technical support to internal users, either onsite, by telephone or by email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with user issues Respond ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning … 45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you’ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices. Network Support ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning … 45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you’ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices. Network Support ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning … 45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you’ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices Network Support ...

will support the IT Operations Manager and wider IT team in maintaining and developing the College's IT systems, networks and user support services. This is an excellent opportunity to gain hands-on experience across a broad range of technologies while providing first-line support to students, academic staff and College employees. Role Provide day-to-day IT support to students, Fellows and staff Assist with diagnosing, maintaining, upgrading and replacing hardware and software Monitor and record the performance and behaviour of IT systems Carry out basic printer maintenance, including replenishing ...

friendly first stop when someone needs IT help. That might be a laptop that won't connect, a new starter who needs setting up, or a meeting room screen that's offline. You'll train towards a level 3 apprenticeship with Leep Talent at the same time. Role … role You'll be the friendly first stop when someone needs IT help. That might be a laptop that won't connect, a new starter who needs setting up, or a meeting room screen that's offline. You'll train towards a Level 3 apprenticeship with Leep Talent ...

member of the Technology Support Team, you will proactively deliver Service Desk and support services that help West Kent provide excellent customer service, while developing practical experience in infrastructure, systems and modern ways of working. Role Provide excellent customer service by responding to and resolving service desk incidents … requests and queries within agreed service levels, keeping users and the Service Desk system updated, and liaising with third parties where required. Support the monitoring, maintenance and administration of secure on-premise and cloud infrastructure, escalating performance, security and availability issues where required. Work with business users to understand ...

core member of a growing team, you will also work closely alongside our Service Delivery Manager to help maintain and improve the support services. Role Perform 1st line duties Communicate with our clients verbally (via telephone) and written (via emails/tickets) Troubleshoot hardware and software issues remotely … person (where required) Maintain client expectations: provide regular updates on ticket statuses and outline expected response times Monitor and maintain the support email queue Create and update internal and client-facing documentation Perform daily reviews of backup statuses and other system-critical functions Training The programme integrates live ...

Join the robotics support team and learn to install, configure, maintain and troubleshoot service and cleaning robots. With experienced colleagues, develop practical IT, networking and customer-support skills through workshop activity, structured training and supervised customer-site visits. Role Learn robot mapping, navigation setup, route testing … installation requirements Prepare equipment for installations and help maintain stock records for robotic parts, consumables and replacement components Travel with the team to support installation, configuration and commissioning of cleaning and service robots Help configure charging stations, workstations, Android devices, relevant software and Wi-Fi connectivity Help investigate hardware ...

remote help desk or in the field. Role Months 1 to 8: The apprentice will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams You will report directly to the 2nd Line Team Leader who works within the Customer … field defined with you by the Management Team Months 8 to 16: The apprentice will join the 1st Line Team providing administrative and remote support to our fast growing customer base You will report directly to the 1st Line Team Leader who works within the Customer Operations group ...

will help maintain and support the IT infrastructure across the school and assist with wider support across the Enrich Learning Trust where required. You will ensure consistent access to the school’s network and internet, maintain cybersecurity standards, and support staff and students with IT … related queries. Role Provide first-line support for IT issues and service requests via the central helpdesk Install, configure, and maintain hardware, software, and network systems Monitor and maintain network security, ensuring compliance with data protection and GDPR regulations Set up new users, manage accounts, and remove access ...

contact for customers, learning how to diagnose, resolve, and escalate technical issues while delivering a professional and friendly service. Role Acting as first-line support for incoming incidents via phone, email, and ticketing systems Logging, categorising, and prioritising incidents accurately Providing basic technical support for: IT systems … line or third-line teams when required Communicating clearly with customers, keeping them informed of progress Maintaining accurate documentation and ticket notes Supporting general IT and operational tasks as required Training The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual ...

will act as the first point of contact for customer support enquiries via the ticketing system and live chat. Role Act as the first point of contact for customer support enquiries via the ticketing system and live chat Manage incoming support tickets, ensuring they are logged correctly … customers where further clarification is needed Investigate and troubleshoot user issues, identifying solutions and escalating where necessary Allocate tickets to the appropriate second-line support team members when required Monitor ticket progress and ensure customers receive regular updates throughout the resolution process Check completed work to ensure requests have ...