1 to 25 of 31 Apprenticeship IT Support Jobs in the UK

You will be responsible for the day to day running and management of the IT helpdesk, the provision and maintain managed services and you will create and resolve IT support tickets for customers. Role Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve … IT support tickets for customers Resolve 2nd and 3rd line IT support requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide IT support out of hours for project work Working with teams to … financial acumen and be able to execute and deliver on sales & budgets Administration tasks around back end office and help with lead generation Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯

Trainee IT Support Manchester Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

Trainee IT Support Bristol Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

Trainee IT Support Birmingham Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

Trainee IT Support London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

you a tech enthusiast who loves solving problems and wants to turn your passion into a career? Baltic Apprenticeships are excited to be working with CapNet to recruit an IT Support Apprentice to join their dynamic team. For over 20 years, CapNet has been more than just an IT partner they act as an extension of our … manufacturing, and beyond, our goal is simple: to keep information systems running smoothly so businesses can thrive. They deliver end-to-end managed services that cover every corner of IT: 1st line IT support for day-to-day issues Hardware and software supply, installation, configuration, and maintenance Networking and Active Directory management Broadband and connectivity solutions VoIP … telephone systems to keep teams connected Cybersecurity best practices to keep systems secure Endpoint management tools that monitor, protect, and optimise every device Ongoing support and continuous improvements that keep users at their best As an IT Support Apprentice , youll be at the frontline of this work learning how to support end users, maintain systems, enhance More ❯

This entry-level role is ideal for someone looking to start a career in IT, offering hands-on experience while working towards a recognised qualification. You’ll assist in providing technical support to end-users, maintaining hardware and software systems, and helping resolve IT issues across the organisation. Role We are offering an exciting opportunity for a … driven and enthusiastic individual to begin their career in IT as an IT Support Apprentice. This role is designed for someone with a genuine interest in a career in IT and a desire to learn in a hands-on environment. As part of the IT support team, the apprentice will play a key role … in helping maintain the smooth operation of our systems and services while receiving structured training and support toward a recognised qualification. The apprentice will be involved in a wide range of technical tasks, including assisting with the setup and maintenance of hardware such as desktops, laptops, printers, and mobile devices. They will help install and configure software, support More ❯

Are you a practical problem solver with a passion for IT? Link ICT are on the lookout for another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote IT support to corporate clients and school environments! Role **PLEASE NOTE THIS ROLE REQUIRES A DRIVER … After a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby. Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide onsite and remote IT technical support to clients Respond to support tickets in a … fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway You will receive blended training, which includes weekly live, online training sessions and access to on-demand resources via the Pluralsight online learning platform In addition to More ❯

Holderness Health is looking for a motivated Digital and IT Support Apprentice to join their practice in Hull. This is a fantastic opportunity to develop hands-on IT skills while supporting the essential digital systems that keep their healthcare services running smoothly. Role Setting up new users with the right applications and permissions Updating and managing practice … email distribution lists Liaising with IT support services to resolve system issues, access problems, and software updates Learning and supporting their clinical software (SystmOne), including helping staff use it effectively Investigating and resolving everyday IT and telephony issues (computers, printers, phones) Reporting significant IT events to the Head of Finance and Information Supporting Smartcard provision … and RBAC role allocations Assisting with IT inductions for new staff (logins, applications, data security protocols) Helping install new IT hardware and software Attending SystmOne (S1) and N3i user forums to expand your knowledge Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team … platforms, and infrastructure run smoothly, securely, and efficiently, playing a key role in maintaining and improving the technology environment that underpins our tech and digital programmes. This role will support staff and learners to stay connected, productive, and protected, and will directly contribute to the organisation’s ability to operate reliably, scale effectively, and deliver digital learning experiences with … by being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general IT support, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing More ❯

Ace IT are looking for an IT Apprentice to join their expanding IT support company. The position will cover many different areas of IT including call logging, remote support, user setup, computer and server configuration and fault diagnosis. You will be working as part of their team of experienced qualified IT engineers. Role … monthly and ad-hoc reports using PowerShell and other tools. Fault finding desktop, laptop and servers at both a hardware and operating system level Helping our clients with their IT problems via email, telephone and remote-control tools Office 365 and Active Directory user and systems management Installation, configuration and maintenance of various cloud systems such as anti-spam … 30am – 6:00pm.* Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 26th September 2025 Start Date Monday, 29th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade More ❯

Provide first-line IT support to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training. Role Provision of an IT helpdesk support service to schools. Provide hardware support services … to meet school requirements including installing, upgrading, maintaining and supporting IT hardware. Support school and central team staff and pupils with the use of IT equipment and software. Undertake IT equipment repairs. Install computer software as required. Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents … a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Apprenticeship Standard Information communications technician (level 3) Training Provider More ❯

Boston Blinds is a trusted name in quality, innovation, and outstanding customer service. As the company continues to grow, it is seeking dedicated and motivated individuals to join the team and contribute to its success. The current opportunity is for a IT Support Apprentice, responsible for supporting IT systems and delivering excellent technical assistance across the … an exciting chance for someone who enjoys problem-solving, working with technology, and being part of a collaborative, forward-thinking environment. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Follow IT security policies to ensure compliance with data protection … Zendesk). Document fixes, procedures, and updates in knowledge bases (Confluence, SharePoint, wikis). Communicate with colleagues and users via collaboration tools (Teams, Slack, email, phone). Provide timely support for service requests, both remotely and in person. Install and update drivers, firmware, operating systems, and applications. Configure software and apply upgrades to meet business needs and maintain performance. More ❯

The IT Apprentice will provide first-line technical support, assist in maintaining IT systems and infrastructure, and participate in implementing new technologies. This role offers exposure to a wide range of IT activities, from troubleshooting hardware and software issues to supporting network and security operations. Role Assist in providing first-line IT support to … compliance with company policies and licensing requirements. Learn and test company software application integration into our secure desktops. Monitor and maintain network infrastructure, including Wi-Fi, switches, and cabling. Support the IT team in managing data and IT security measures, including antivirus and patch management. Assist in onboarding and offboarding employees, including account setup, equipment allocation, and … access rights management. Arrange deliveries and collections of IT equipment to and from remote working staff. Participate in training sessions and workshops as part of the apprenticeship programme. Ensure compliance with internal policies and procedures, GDPR and other relevant data protection regulations. Deliver excellent customer service, responding promptly and professionally to all IT queries. Training Why choose our More ❯

We’re seeking a proactive, tech-savvy IT Support Technician to be the friendly face (and voice) of all things IT at Computer Hub. You’ll handle everything from setting up devices and resolving tech hiccups to protecting our systems and ensuring our operations run smoothly. Role L'Computer Hub asks that not candidate or agency contacts … are a candidate and you are interested in this vacancy, please go through the application process on this advert" Your Role: Serve as the first point of contact for IT issues, providing clear, confident, and friendly support Deliver hands-on troubleshooting for **hardware, software, and network** challenges Set up and retire laptops, peripherals, and other devices. Manage user … onboarding and offboarding to ensure seamless transitions Keep precise records of IT equipment, user accounts, and configurations Investigate potential cybersecurity concerns, escalating when necessary Provide support for remote staff and off-site locations Promote and uphold IT policies, compliance requirements, and data protection standards What You’ll Bring: Proven experience in first-line IT support More ❯

We wish to appoint an apprentice IT Technician to assist our IT team with supporting staff and pupils in using IT equipment and applications, troubleshooting, management of support tickets using the online ticketing system as well as the audio-visual requirements of the school. Role Key Responsibilities: Managing IT support requests and incidents from … receipt to resolution and closure using the online ticketing system To provide excellent customer service, assisting staff and pupils in the use of IT resources To assist the Director of Digital Infrastructure and Senior IT Technician in the development and smooth running of all IT systems, networks and Internet Security systems To assist in supporting and managing … of a range of devices, including iOS and MacOS environments To provide IT and AV support for Public and Internal Examinations To provide IT and AV support for school events including occasional duties out of school hours To help ensure that devices are kept up to date and that security software is up-to-date To More ❯

Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an IT Support Apprentice , where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills … in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support. ?? Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational … work alongside a skilled and supportive team thats passionate about empowering educators and students through reliable, future-ready technology. ?? What Youll Be Doing While working towards your Level 3 IT Support qualification with Baltic Apprenticeships , youll: Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out More ❯

An opportunity has become available for an IT Support Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will be working closely with first- and second-line engineers. Role Provide 1st line internal helpdesk support to all users … across all sites Respond to IT support queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and departmental SLA’s and KPI … s Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is More ❯

We are looking for a motivated and tech-savvy individual to join our team as an Apprentice IT Support Technician. You will be the first contact point of a Technical nature within the business. You will be able to perform technical activities to resolve customer issues or advise others, in their own or wider teams. Role Provide first … line technical support to internal users via phone, email, and in person Assist in diagnosing and resolving hardware, software, and network issues Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices Support users with basic IT tasks such as password resets, software installations, and user account management Document technical issues … and resolutions accurately using our ticketing system Help maintain inventory records for IT equipment and software licenses Follow company IT policies, data protection, and cybersecurity best practices Support the IT team with ongoing projects and system upgrades Adhering to the systems and processes as stipulated by the Company Responding to customers’ requests and enquiries through Company More ❯

Are you tech-savvy, curious, and ready to take your first step into the IT world? If you’re someone who loves solving problems, helping people, and wants practical experience with real tech systems this Apprentice IT Support Technician role is calling your name! Apply Now! Role As an apprentice, you’ll work at a company and … get practical experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work: Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards. Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues. Help with the installation … and maintenance of software applications, operating systems, and hardware devices. Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points. Assist with setting up new IT equipment for staff and students, including user accounts and profiles. Help maintain inventory records of IT equipment and software licenses. Assist in the management of user permissions and More ❯

A fantastic opportunity has become available for an IT support trainee to join the team, reporting to the Head of IT. This new and challenging role will give the opportunity to work with a wide range of enterprise technologies and potential to travel to other sites in the UK. An exciting and varied role. Role Key Duties: The … first point of contact for IT support related queries from the various sites Take ownership of user problems and be pro-active when dealing with issues Troubleshoot and assist users face-to-face, by phone, be email or remote access Maintaining inventories of IT equipment including mobile phones Carry out necessary support and monitoring activities such … as anti-virus scanning and backups to help maintain an efficient and robust infrastructure Person Specification: GCSES maths and English 4/C or above Studied IT previously but not essential Willingness to learn Adaptable UK driving license or lives locally Training Level 3 Information Communication Technician Apprenticeship Remote training delivery Onefile VLE 6 hours of dedicated training time More ❯

We are looking for a motivated and enthusiastic Apprentice IT Support Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for hardware … software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues … to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard Information More ❯

A fantastic opportunity for an enthusiastic Digital Support Engineer to become part of the driving force behind a variety of exciting motorsport projects. As the Apprentice IT Support Engineer you will be continually learning and mastering new technologies, with a primary focus on first line support and general IT administration. Role Act as the first … point of contact for IT-related issues (via phone, email, or ticketing system) Log, track, and manage incidents and service requests Provide basic troubleshooting for hardware, software, and network problems Assist users with password resets and account access issues Escalate complex technical problems to specialists within the team Install, configure, and support standard desktop applications and operating systems … Perform routine checks on systems, printers, and other IT equipment Guide users through simple step-by-step solutions to common IT issues Maintain clear documentation of support issues and resolutions Assist in setting up and maintaining user accounts, email, and permissions Help with onboarding new employees by preparing and configuring devices Support mobile devices and remote More ❯

The IT Support Apprentice plays a key role in supporting the day-to-day IT operations of the business. Working closely with the IT Manager and external managed service providers (MSPs), this role provides technical assistance to internal users across a wide range of systems, hardware, software, and network infrastructure. Role Respond to internal support … related to hardware, software, and networking. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Manage user accounts, including password resets and access permissions. Maintain accurate records of IT assets and software licences. Assist with employee onboarding and offboarding, including device setup and access provisioning. Document technical issues and resolutions in the IT knowledge base; contribute to … guides and SOPs. Escalate complex issues to senior staff or external vendors when necessary. Ensure adherence to IT policies, procedures, and security standards. Training Why choose our Cloud Network Specialist apprenticeship? QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based More ❯

We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in IT support, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities. Role Your duties will include: Daily Support: Triage customer issues and queries via our … Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects. The Apprenticeship Standard has three … pathways to choose from: Support Technician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship, there is the possibility of a permanent position in Level 1 Support with options to move to Level 2 or other areas such as development. Apprenticeship Standard Information communications technician (level 3) Training Provider IPS INTERNATIONAL LIMITED Working Week Mon More ❯