1 to 25 of 31 Apprenticeship IT Support Jobs in the UK

Hero IT Support has spent over 15 years delivering world-class IT services and tailored technology solutions to businesses across the UK. Known for exceptional customer service, rapid response times, and long-term client relationships, the company continues to set high standards in managed IT support. … with sockets or handsets, and testing Firewalls to diagnose LAN or WAN problems. Configuring and installing hardware both virtually and physically. Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve ...

will be based at a school site and be part of the wider IT support function. Support will be delivered both remotely and in person across the whole school estate. Support will cover Cloud and Network technologies, and will cover both hardware and software disciplines. Role … looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: Managing all incidents and IT support requests from receipt to resolution & closure Helping resolve IT/technical ...

Trainee IT Support London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back … confidence in your job placement with a guaranteed offer for everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software ...

Trainee IT Support Birmingham Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back … confidence in your job placement with a guaranteed offer for everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software ...

Whilst studying your apprenticeship, you’ll be providing first-line IT support to nurseries and central support colleagues via the IT helpdesk. In addition, the role is required to support the company’s operational IT infrastructure and aid the ICT Director and senior IT … technician in delivering IT projects. Role Key Responsibilities Accountabilities · To provide IT support, using telephone, remote access and/or by attending site, to our nurseries and support services. · To ensure all our nurseries have adequate Wi-Fi and communications responding quickly to any issues arising. ...

PETA are proud to be working with Rocket Computer Services Ltd. If you want to move forward with your IT career, each day to be different than the previous one and to learn every IT aspect, then this is the right place. This role is an excellent opportunity … aspiring IT Support Engineer to learn new skills and progress within the IT field. Role This role is a fantastic first step towards working in IT support with local schools and businesses. You will be part of a flexible and friendly team where you will ...

looking for somebody to join our busy IT helpdesk. The role offers variety in the tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in IT support, Networking and Hardware. Role Some … responsibilities are: You should be able to demonstrate a natural ability in IT and evidence this as an IT hobbyist. This, as an example, might building custom PCs Learning and becoming proficient in Support Desk I.T Systems - this will be achieved by working in the IT ...

will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare … Cash Plan. Full UK Driving License essential. Role You will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with ...

looking for an IT Apprentice – Service Desk Technician to join our IT Support Team in Leeds. This is a full-time, entry-level role with full training provided. You’ll help our customers with their day-to-day IT issues and learn how a professional service … desk operates. Role Role Overview We’re looking for an IT Apprentice – Service Desk Technician to join our IT Support Team in Leeds. This is a full-time, entry-level role with full training provided. You’ll help our customers with their day-to-day IT ...

IT Support Apprentice is responsible for handling all 1st line support, service requests and incidents. This relates to all technology, including workstations, printers, software and cloud services. This role will interact with all areas of the business and building relationships with internal and external stakeholders is key. … Role Act as 1st line support for the helpdesk, taking calls, logging tickets, providing basic troubleshooting and fault-finding tasks, then escalate as required – working with a senior to solve the issue Setting up/installing new equipment, software, hardware, peripherals, upgrades, and components Using Microsoft Intune to build ...

Junior IT Support Technician will provide technical support and assistance to employees and customers, troubleshoot hardware and software issues, and help resolve technical problems. This will be an excellent opportunity for someone looking to start a career in IT support. Role Key Responsibilities: Provide technical support … assistance to employees and customers via phone, email, and in-person Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and other IT equipment Diagnose and resolve technical problems, including network connectivity, email, and software applications Assist with setting up and configuring IT equipment, including desktops ...

Line IT Support Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone … email, providing effective solutions to customer issues. Escalate unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats ...

hunt for an enthusiastic Apprentice IT Technician ready to learn, grow, and dive into real-world tech support. If you're passionate about tech, eager to build your skills, and want hands-on experience in a supportive team, this is your opportunity. Start your journey in IT today … using PowerShell and other tools. Fault finding desktop, laptop and servers at both a hardware and operating system level Helping our clients with their IT problems via email, telephone and remote-control tools Office 365 and Active Directory user and systems management Installation, configuration and maintenance of various cloud ...

Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an IT Support Apprentice , where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting … your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT ...

looking for an IT support apprentice to join an ever-growing team and provide outstanding customer service and support to all clients. You will be involved in everything and have a chance to do a varied role meaning every day is different and exciting. There … strong sense of team and an exciting relaxed office atmosphere. Role The Role Providing technical IT support Hardware diagnostics and repairing machines Software support Telephone and virtual assistance Technical projects, including meeting clients and delivering onsite time with the team General tech support Role Requirements Professional ...

Join London Luton Airport as an IT Support Apprentice and earn a Level 3 ICT qualification. Open to LU1–LU4 residents, this 16-month programme blends practical IT support with structured training to develop skills in hardware, software, networking and modern workplace technologies. Role Being … first point of contact for our colleagues, airliners, ground partners, and concessionaires on our friendly and busy IT Service Desk Log and track incidents and requests through the ITSM tool, ensuring they are classified and prioritized correctly. Provide remote support to end-users on a wide range ...

employer, is partnering with Kingfisher Windows, a company that specialises in designing, manufacturing, and installing high-performance windows and doors, to employ an Apprentice IT Support Technician. Role The aim of this role, once you are qualified is to be the go-to person for maintaining, optimising … supporting Kingfisher Windows' IT systems across the business. From troubleshooting hardware and software issues to working with industry-specific applications, you'll play a key role in keeping operations efficient, secure and compliant. Over the period of your apprenticeship, you will start to learn how to undertake the following ...

this role you will be the in-house point of contact for IT co-ordination, supporting staff and working alongside external IT providers. You will gain hands on experience in IT service management, equipment and user support while developing technical skills essential for a career … IT operations and infrastructure management. Role Provide on-site field support to customers including installation, and servicing and repairing systems and equipment. Verify and approve operational quality of system equipment Coordinate IT equipment procurement, including ordering, tracking deliveries, and maintaining inventory records Liaise with external IT ...

looking for a motivated and enthusiastic individual to join us as IT Support Apprentice. A fantastic opportunity to gain hands-on experience while working towards a Level 3 IT qualification. This entry-level role is one in which you will play a key role in supporting … Foundation's technology infrastructure. Role Provide first-line IT support to staff, including troubleshooting hardware and software issues. Assist with setting up and maintaining IT equipment (PCs, laptops, printers, etc.). Support network and system administration tasks. Help maintain accurate IT asset records and documentation. ...

have a passion for IT and providing support? Have a good understanding of PC hardware and software? We have an exciting position for an apprentice to assist with IT support. If you have what it takes, apply now! Role Based primarily on a customer site, with … supervision, this is a varied and interesting support position which allows the successful applicant to: Gain first line support and troubleshooting experience Develop the required soft skills to be able to deal with people at all levels within organisations Work at a number of client sites over ...

passionate about technology and eager to start a career in IT? We are looking for an IT Support Apprentice to join our growing team and develop hands-on experience in a fast paced-supportive environment. Role Providing 1st line helpdesk support for IT and business … tool queries. Assisting with hardware and software installations, including new starter setups. Supporting on-site installation and decommissioning of IT services. Helping with basic networking tasks such as PC and printer setup. Maintaining and troubleshooting communication tools (Microsoft Teams, Outlook). Contributing to the creation of FAQs and help ...

looking to take your first step into IT and have an ambition to develop a career within the sector? The position requires somebody who is friendly, energetic, and focused on career progression and personal development. We believe in developing all members of the team and throughout your journey … will have our full support! Role Provide exceptional first line support of PC equipment & Peripherals to existing clients Accurately diagnose an issue based on the information you have been given Resolve an issue efficiently and accurately Maintain good communication with your clients and manager at all times Install ...

team is seeking a motivated apprentice to join us, providing technical support to our clients both remotely and onsite as needed (Greater London area). Working with us, you’ll be part of a highly skilled team and gain hands-on experience in technical support, project work, maintenance … upgrades, and broader business operations. Role Provide 1st line email, phone, and remote support to our client base across the UK, Europe, Asia, and the US Travel to client sites in the UK to troubleshoot, configure, and implement various IT solutions and services Diagnose and resolve hardware issues ...

will be responsible for delivering 2nd line support as part of the service desk, taking responsibility for escalations from the 1st line support team, and ensuring quality service to customers. Role Provide 1st line support via telephone and email Microsoft desktop and server support Basic networking … tasks such as IP troubleshooting, DNS and remote printing support M365 support, including Exchange, Office and Azure Active Directory Basic troubleshooting of firewall and routing issues Managing personal helpdesk ticket queue, ensuring ticket data is clear, concise, and up to date Meeting SLA's and helpdesk targets ...

provide first-line technical support to staff and students across the college, ensuring the smooth operation of IT systems and services. This role is essential in maintaining a high standard of customer service and resolving IT issues efficiently to support teaching, learning, and administrative functions. Role … first point of contact for all IT-related queries via phone, email, in-person and through the Service desk Log, track, and resolve support tickets using the college’s helpdesk system Troubleshoot and resolve basic hardware, software, and network issues Set up and maintain user accounts, passwords ...