1 to 25 of 45 Apprenticeship IT Support Jobs in the UK

Jupiter IT Solutions is looking for a motivated and enthusiastic IT Support Engineer Apprentice to join their dynamic team. This is a fantastic opportunity for someone with a passion for IT and technology to gain hands-on experience in a busy support environment while working towards a recognised qualification. Role Answering and logging IT … logs Building and configuring PCs Installing new PCs and integrating them into client networks Conducting PC health checks and basic maintenance Preparing reports on helpdesk activity and performance Performing IT admin tasks such as password resets and user account setup General administrative and office duties including greeting visitors and keeping the workspace tidy Completing additional tasks as directed by … management Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills in mathematics Level 2 Functional Skills in English You will be required to attend a half-day session at the training centre per week where you will work towards any functional skills More ❯

through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard. Role To be a member of the IT support team at Lawrence Sheriff School supporting in the delivery of the curriculum and maintenance of health and safety standards working under the guidance of the Director of … IT Services Provide technical support for hardware, software/application, and network issues by diagnosing problems and implementing effective solutions to ensure minimal downtime and optimal performance Help manage the daily operations of the school network, clients, peripherals and software Support the installation and configuration of software and updates Manage efficient and timely responses to requests made … to the IT Helpdesk – providing a basic first line technical support Help monitor and maintain network and server performance Escalate complex issues to senior IT staff Participate in IT projects and training sessions Proactively monitor and maintain the school’s IT resources for safe and effective use by staff and students Support teaching staff More ❯

IT Support technician providing 1st line of support on computers, basic network, active directory, maintenance, and AV. Work alongside the 2nd line of support, IT Support Manager, System Architecture and project management team to provide bespoke application support and deliver tasks for projects on time. Role Provide 1st Line of support for … computing and AV estate Provide 1st line of support for the server and the network infrastructure Set up computers Set up emails, Active Directory accounts and basic configuration Attend to incidents and problem tickets within SLAs Perform diagnosis and analysis of issues to support 2nd and system architecture in handling complex system issues Perform initial analysis of information … security incidents Maintain starters and leaver accounts Maintain IT asset register Assist with moving systems and platforms on the domain Supporting the teaching, operation teams and the pupils across the foundation Engage with the estate team in rolling out new systems Ensure all systems are available, up to date and secure Ensure all systems are patched and maintained appropriately More ❯

Trainee IT Support London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

Trainee IT Support Birmingham Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

A wonderful opportunity to work in one of the most prestigious Oxford colleges. The successful applicant will work on the IT Helpdesk and New College school to provide effective 1st and 2nd line support to staff by investigating and resolving IT issues and assisting in the delivery of an effective and efficient IT support service. … Salary £23,951. Role Responding to IT support requests from staff in a professional and timely manner. Troubleshooting and resolving hardware and software issues, providing remote or on-site support when necessary. Maintaining accurate records of support requests, resolutions, and relevant information in the ticketing system. Assisting with setting up and configuring new user accounts and … devices. Assisting with troubleshooting network connectivity issues across a multitude of devices and resolving them promptly. Collaborating with the IT Support team to identify and implement improvements to systems and processes. Assisting with managing hardware and software inventory, including tracking and organising IT assets. Developing user-friendly documentation and guides for common IT procedures and issues. More ❯

Are you a tech-savvy, enthusiastic individual with a passion for problem-solving and a desire to kickstart your career in the exciting world of IT? Do you love tinkering with computers, helping others understand technology, and keeping up with the latest advancements? If so, then this could be the perfect opportunity for you. Role Provide 1st level IT support to Senior Technicians - onsite and offsite Installing and configuring a wide range of hardware and software Use TeamViewer for remote access Communicate with customers through Naveris, Teams and face to face Conduct Server & Data backups Training Information Communications Technician Level 3 Apprenticeship Standard: As an IT Support Technician apprentice, you will play a crucial role … in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through More ❯

As an IT Support Engineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over the … phone and via a ticketing system. Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems. Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs. Prioritising and managing your workload effectively. Meeting key performance targets and service standards. Contributing to process and technical improvements. Following … Friday, 9am - 5:30pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 12th August 2025 Start Date Tuesday, 19th August 2025 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the More ❯

The IT Support Apprentice will work as part of the international IT Team, supporting the delivery of IT services across the wider Observatory. You will assist the IT Team in providing day-to-day support, helping to resolve hardware, software, and user issues under supervision, while developing their technical skills and knowledge. Role Maintain … an excellent IT service with positive reviews from internal and external service users. Continual Service Improvement (CSI) of the support service. Key performance indicators showing a reduction in avoidable incidents and support requests and an increase in support documentation. Support resources allocated effectively and efficiently to best deliver a timely support service no matter … and routine activities. Ensure value for money in procurement, on-time project delivery, and identified efficiencies and savings. Creating documentation, knowledge-sharing articles, and ensuring asset record accuracy to support the wider observatory. Assist in monitoring the IT helpdesk and responding to support requests. Support the installation, configuration, and basic troubleshooting of computer hardware and software. More ❯

As an IT Support Apprentice, you will provide first-line technical support to internal staff and help maintain the organisation's IT systems. This apprenticeship offers the opportunity to gain hands-on experience while working toward a recognised qualification in IT support. Role Provide first-line technical support via phone, email, and in person. … Assist with diagnosing and resolving hardware, software, and network issues. Set up and configure new equipment including PCs, laptops, and mobile devices. Support users with password resets, software installations, and system access. Maintain accurate documentation of support requests using the helpdesk ticketing system. Help with routine maintenance tasks such as updates, patching, and backups. Assist with onboarding and … off-boarding processes for staff. Support IT projects, including upgrades and equipment rollouts. Follow company policies and procedures related to IT security and data protection. Training You will work towards a Level 3 IT Support Technician Apprenticeship (or equivalent), combining on-the-job training with classroom or online learning. Support will be provided for More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team … platforms, and infrastructure run smoothly, securely, and efficiently, playing a key role in maintaining and improving the technology environment that underpins our tech and digital programmes. This role will support staff and learners to stay connected, productive, and protected, and will directly contribute to the organisation’s ability to operate reliably, scale effectively, and deliver digital learning experiences with … by being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general IT support, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing More ❯

You will based at a school site and be part of the wider IT support function. Support will be delivered both remotely and in-person across the whole school estate. Support will cover Cloud and Network technologies, and will cover both hardware and software disciplines. Role We are looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: Managing all incidents and IT support requests from receipt to resolution & closure Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) Keeping … accurate records of all site information using IT service management tools Providing excellence customer service to end users, such as staff & students Ensuring service level agreements are met Promptly completing any admin paperwork/documentation Throughout the duration of the apprenticeship, you will receive training and accreditation through blended learning. This combines online technical training within a virtual classroom More ❯

You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License desirable. Role You … will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be … urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will take More ❯

They now have an opportunity for you to become a hands-on member of their global IT service desk, delivering high quality customer focused IT support during EMEA hours. Role Provide day-to-day on-site support at our Stapeley office and other remote UK locations. Deliver remote support to users across multiple countries in … party suppliers where necessary, ensuring resolution and stakeholder satisfaction. Install, configure and troubleshoot hardware, operating systems (mainly Windows 11) and core productivity tools (e.g. Microsoft 365). Manage and support access controls, user provisioning, file permissions, and endpoint security. Support virtual and physical infrastructure including VPN, remote access services and storage management. Assist with support and maintenance … of Microsoft Azure, Microsoft 365, Dynamics 365 and Intune. Support delivery of IT projects including office launches, infrastructure refreshes, and digital workplace initiatives. Act as one of the primary IT points of contact for colleagues on-site, ensuring consistent communication and excellent customer experience. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft More ❯

Are you a tech-savvy, enthusiastic individual with a passion for problem-solving and a desire to kickstart your career in the exciting world of IT? Do you love tinkering with computers, helping others understand technology, and keeping up with the latest advancements? If so, then this could be the perfect opportunity for you. At Fox Information Technology, a … leading IT solutions provider based in Liverpool , we're dedicated to providing exceptional IT support and services to businesses across the region. We believe in nurturing talent and providing a supportive environment for our apprentices to learn, grow, and become future IT professionals. A Typical Day in the Job: Provide 1st level IT support … configuring a wide range of hardware and software Use TeamViewer for remote access Communicate with customersthrough Naveris, Teams and face to face Conduct Server & Data backups Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £13,741 per annum Monday - Friday - 9am-5pm 20 days holiday plus bank holidays More ❯

The IT Support Apprentice reports to Squarcle’s IT Manager. Main duties include supporting the IT Manager in configuring, maintaining, securing and supporting the business's internal environments (MS Azure/Office365, networks etc). Additionally, the apprentice will provide hardware support for colleagues’ laptops and peripherals. Role Configuration, maintenance, security and support of … Squarcle’s IT eco-system (hardware, software, networks). Configuration, maintenance, security, and support of Squarcle’s Microsoft Office365 footprint, including Office apps (Word, Excel, PowerPoint) and email (Outlook). Configuration, maintenance, security, and support of Squarcle’s network provision including router configuration, VPN license allocation, physical office, and remote connectivity. Configuration, maintenance, security, and support of Squarcle’s hardware provision including build, support, and fault diagnosis of colleague laptops and other peripherals (e.g., printers, monitors). Providing support, input, and advice for client projects where the proposed solution leverages Azure (or other clouds) infrastructure to ensure technical project deliverables are robust, secure, and fit for purpose. Working with the IT Manager More ❯

As an IT Support Field Engineer Apprentice, you will gain hands-on experience delivering technical support to clients across multiple locations, including schools and business environments. You’ll learn how to install, maintain, and troubleshoot hardware and software systems while developing your customer service and problem-solving skills. Role Main role/Responsibilities [will include but not … be limited to]: Travel to schools and business customer sites to provide on-site IT support. This is a field-based role requiring regular travel to customer sites, so a willingness to be mobile and work independently is essential. You will be provided with a company car as well! Assist in the installation, configuration, and maintenance of desktops, laptops … tablets, printers, and networking equipment. Respond to support tickets and escalate complex issues to senior engineers when needed. Support customers with software installations, updates, and troubleshooting (e.g., Windows, Office 365, antivirus, school MIS systems). Help maintain IT asset inventories and documentation on-site. Ensure all work is performed in line with data protection and safeguarding policies More ❯

You will be responsible for the IT and technical support for the company and potential clients. Role Deliver remote and occasional onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system … Take customer calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain SLA compliance and ensure high levels of customer satisfaction Contribute to documentation and internal knowledge sharing Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable) You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off More ❯

Are you ready to embark on an epic IT adventure? Your IT Department Ltd is on the lookout for an apprentice IT Support Technician to join our incredible team based in Nottingham. Get ready to provide first-line technical support, configure cool equipment, and even rock some on-site installations. Role Answering customer calls, emails … and even live chats to provide top-notch first-line technical support Flex those IT muscles and support Windows PCs, servers, network devices, and printers You'll accurately categorise and record service tickets using our IT Business Management System, ConnectWise Time to show off your troubleshooting skills! You'll tackle incidents with basic troubleshooting methods and … between 7.00am and 6.30pm Expected Duration 1 Year 6 Months Positions Available 2 Closing Date Friday, 8th August 2025 Start Date Monday, 11th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Initiative Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade More ❯

As an apprentice, you will gain practical experience in IT support, data handling, and software testing. You’ll assist in configuring smart locker systems, supporting internal users, and helping to ensure our software is reliable and well-documented. You’ll also learn how to work with data using tools like Microsoft SQL Server. Role Assist in setting up … smart locker systems, including PCs, touchscreens, and network devices Help install and configure iLockerz software under supervision Provide basic technical support to internal users and customers Maintain asset records and assist with remote support tasks Learn to carry out manual testing of software and document findings Support the execution of test plans and help identify bugs Assist … in running SQL queries to validate data and support testing Help with regression testing after software updates Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part More ❯

Are you looking to kick-start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Carbon60, part of Impellam Group, to support them with the recruitment and training an … IT Support Apprentice. Role Joining the team as an IT Support Apprentice, your day-to-day duties will include: Following all onsite security and health and safety protocols Conduct all onsite and Navy Digital Directorate mandatory training Provision of support to In-Service Capability Management: o Assisting Capability Managers with daily outputs o Collect, compile … o Understand capability management processes as laid down in governing doctrine Understand numerous ISCM Outputs: o Capability Managers o Project Managers o System Managers o Airtime Managers Provision of support for any reasonable ISCM output Provision of support to the drafting of Capability Management Plans Responsible for care, operation and daily checks on company assigned vehicle in accordance More ❯

As IT Support Apprentice you'll provide first-line support, maintain IT systems, assist with hardware and software setups. Using a wide range of technologies, including Microsoft 365, device management, and cybersecurity tools, while developing essential skills and knowledge to build a successful career in IT. Role Respond promptly to incoming support requests and aim … to resolve issues efficiently Carry out daily system checks and report any anomalies to senior staff Prepare and configure IT equipment for new employees or hot desk arrangements Update asset records to reflect movements, disposals, or new acquisitions Maintain a tidy and organised IT workspace, including storage areas and hardware cupboards Provide basic guidance to users on commonly … used IT systems and tools Assist with troubleshooting and maintenance of printers and other peripherals Keep documentation up to date for standard support procedures and user guides Enrol new devices into Intune and ensure they meet compliance requirements Monitor alerts from CrowdStrike and escalate any suspicious activity Review and manage quarantined emails and spam reports in the email More ❯

An IT Support Technician Apprentice (Level 3) is required. You will be based in Plymouth, working for a local established IT Support company. Duties include: Providing 1st Line technical assistance to a range of businesses of different sizes and industries, building and repairing hardware, and answering calls and email tickets received. Role Building and repairing hardware … as laptops or computers Providing 1st Line technical assistance to a range of businesses of different sizes, across different industries Answering phone calls and email tickets to provide technical support Training Information Communications Technician Level 3 Standard, CompTIA A+ 1101 & 1102, CompTIA Cloud Essentials+, ITIL v4 Foundation Based in Plymouth office - PSP, Davy Road, PL6 8BX/Primarily remote … Standard Higher Education: Level 4 HTQ qualifications, University Job roles progression within Acronyms: Service Desk - 1st Line Engineer Apprenticeship Standard Information communications technician (level 3) Training Provider BLUE SCREEN IT LIMITED Working Week Monday - Friday, 9.00am - 5.00pm. Shift times may vary depending on support needs and requirements of the businesses. Expected Duration 1 Year 5 Months Positions Available More ❯

To assist the IT team in providing technical support to users, maintaining IT systems, and learning the skills necessary to become a proficient IT professional. This role is ideal for someone looking to start their career in IT and gain experience in a supportive environment. Role PLEASE BE AWARE: ANY USE OF AI OR CHAT … GBT IN YOUR APPLICATION OR ANSWERS WILL MEAN YOUR APPLICATION IS REJECTED AND WITHDRAWN. Your duties and responsibilities in this role will consist of: Assist in providing first-line support to users, resolving basic IT issues and escalating more complex problems to senior team members Log and manage support tickets using the helpdesk system, ensuring timely resolution … of issues Help with the installation, maintenance, and support of IT hardware and software using remote tools and deskside support Assist in maintaining and updating IT documentation, including user guides and troubleshooting procedures Establish good working relationships with users and provide exceptional customer service In addition to the duties listed, the jobholder is required to perform More ❯

A fantastic opportunity has become available for an IT support trainee to join the team, reporting to the Head of IT. This new and challenging role will give the opportunity to work with a wide range of enterprise technologies and potential to travel to other sites in the UK. An exciting and varied role. Role Key Duties: The … first point of contact for IT support related queries from the various sites Take ownership of user problems and be pro-active when dealing with issues Troubleshoot and assist users face-to-face, by phone, be email or remote access Maintaining inventories of IT equipment including mobile phones Carry out necessary support and monitoring activities such … as anti-virus scanning and backups to help maintain an efficient and robust infrastructure Person Specification: GCSES maths and English 4/C or above Studied IT previously but not essential Willingness to learn Adaptable UK driving license or lives locally Training Level 3 Information Communication Technician Apprenticeship Remote training delivery Onefile VLE 6 hours of dedicated training time More ❯