26 to 50 of 70 Apprenticeship IT Support Jobs in the UK

kickstart your career with a fantastic company? Baltic Apprenticeships is proud to announce our new partnership with a leading company that is expanding its IT team. This collaboration presents a unique opportunity for an aspiring IT professional to gain hands-on experience and develop valuable skills in a … looking to apply your knowledge through an apprenticeship, we encourage you to apply now and take the first step toward a rewarding career in IT! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical … Day in the Job: Provide 1st line technical support to all staff in the first instance by phone or email Perform password resets, creating and implementing group policies, multi factor authentication, anti-virus config & encryption Answering incoming calls for all 1st line IT issues Produce any follow up more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! We're seeking a motivated and enthusiastic individual to join our team as an IT Apprentice, specialising in providing communications and business systems to SMEs, mid-market, enterprise … your Level 3 Information Communications Technician delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide basic technical support to end-users via phone, email, or in person. This includes troubleshooting issues related to software, hardware, and network connectivity. Monitor and manage the … IT ticketing system, logging incoming support requests, prioritizing them, and escalating issues as necessary. Assist with the setup, configuration, and maintenance of desktops, laptops, printers, and other hardware devices. Install, configure, and update software applications on user devices according to company policies and procedures. Assist users with password more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

Are you passionate about all things IT and enjoy helping others with IT related issues? If so this could be the role for you! Ready to kickstart your IT career with industry leaders? Join our apprenticeship program where we deliver cutting-edge IT projects that help … private, and not-for-profit sectors. Start your journey with us and gain hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service … skills Ability to work as part of a team and unsupervised on occasion Ability to apply a calm and considered approach to support calls/incidents Ensure adherence to all ITPS policies including ISO security and quality policies in accordance with the role Ensure where necessary support calls more »

want to miss. You'll be part of a dynamic helpdesk team within a company comprising 1,000 staff members. The team provides ample support to ensure you successfully complete your Apprenticeship. Notably, the company has had two apprentices in the past who have transitioned into full-time roles … at Baltic Apprenticeships. A Typical Day in the Job: Helping diagnose malfunctioning systems, hardware and software using Event Viewer, Active Directory and Wireshark. Providing support both physically and virtually with updates, wireless connections, networks, and cloud systems. Logging and managing ICT technical support incidents and queries on Freshdesk … SLA's. Assisting with the ongoing provision of a secure ICT infrastructure Act as a first point of contact to colleagues, problem solve and support users with technical issues. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits more »

Do you have a keen interest in IT and software? Then this might just be the perfect position for you to kickstart your career. We are looking for a technically savvy and resourceful apprentice to join the innovative and exciting world of software tech support, working within a … the solutions they provide, ranging from 3D modelling software to CRM and CAD CAM to packages. Job Role: We are looking to recruit an IT Software Support Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn As an apprentice, your main roles and … responsibilities will include: Providing software support for ERP (Enterprise Resource Planning) Providing support with software installations Troubleshoot issues Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in more »

Are you looking to turn your passion for IT into a career? Randstad are looking for a 1st Line IT Support Apprentice to join their team in Milton Keynes. Role Provide 1st line support both onsite and remotely to assist the technical team. Respond to helpdesk … in a workshop setting. Install hardware and software as needed. Document and report on network activities. Assist in sourcing spare parts and replacement equipment. Support the technical team with maintenance tasks and installations. Training Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided Numerous routes of progression throughout the business Apprenticeship Standard IT solutions technician (level 3) Training Provider PARETO LAW LIMITED Working more »

IT 1st Line Support Apprentice Location: Milton Keynes (Central) Apprenticeship Level: Level 3 IT Support Technician Salary: £12,500 per annum Hours: Monday to Friday, 9 AM - 5 PM Work Environment: Office-based Are you tech-savvy and eager to launch your IT career? Our … client offers the ideal environment for you to expand your skills and grow professionally. Key Responsibilities: Provide 1st line support both onsite and remotely to assist the technical team. Respond to helpdesk requests and manage help desk calls, logging, and tracking issues. Perform hardware and software repairs in a … workshop setting. Install hardware and software as needed. Document and report on network activities. Assist in sourcing spare parts and replacement equipment. Support the technical team with maintenance tasks and installations. Desired Skills and Attributes: Proficiency in IT Strong attention to detail Excellent customer service skills Good administrative more »

Velocity Academy have an exciting new opportunity for an IT Support Technician with Metamation a CAD CAM Software company based in Redditch. This is a fantastic opportunity for someone to get themselves into IT and kickstart a career. Role As a successful applicant you will join our … UK support team where you will receive excellent training. Our support team are the no.1 of our business and will be providing support based on the following. Your duties and responsibilities in this role will consist of: · Our Internal CAD CAM modules. · Software Installation. · Solutions for questions … both direct customer engagement and offline through our support systems. · Researching and documenting solutions. · Creating and configuring machine parameters. Training Information communications technician Level 3 (A level) Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will more »

We have an amazing opportunity to join an IT support business where you will undertake a variety of duties - developing, implementing and maintaining complete IT solutions such as networks, operating systems and applications - whilst undertaking an advanced IT Solutions apprenticeship with JBC skills training! Apply Now … of an established team with years of experience. Duties will include: Log and resolve client issues, visit clients onsite to carry out range of IT support Provide technical support to clients and enable them to make full use of the services they offer Record and resolve faults … wherever possible Undertake minor repairs to computers and accessories as appropriate Install new computer equipment and services, software, hardware and upgrades Training IT Solutions Technician Level 3 Apprenticeship Standard: The Level 3 IT Solutions Technician programme is designed to provide the knowledge and skills to develop, implement and more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include You will need to provide high quality support to our users via the helpdesk ticketing system & prioritise and … experience within an organisation where individuals thrive on change and to work within an innovative and growing SME. Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities QA’s Azure Cloud Support more »

eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Cloud Network Specialist - Level 3 Apprenticeship. The role will include helping with documentation used across the company and help with project documentation. Role Main … Include process flows, decision/action outputs and specify any rules required to help Developers code a solution Liaise with customer and second line support to resolve issues on the phone, MS Teams, Freshdesk Portal and e-mail Update help material to reflect the change and upload to our … online Customer Support site Set up new user account access to the Support Site. Action licences and set-up new users Must be able to adhere to strict SLA response times and prioritise workload accordingly Produce procedural documentation, diagrams and written instructions for repeated support calls to more »

This is an exciting prospect to join a fast-paced environment, working with multiple teams across the business who support a wide range of internal and external customers, dealing with companies worldwide. This role will naturally grow to support and eventually lead large scale projects. Role KEY TASKS … To repair and diagnose first line support for PC’s, Laptops, Printers and associated peripherals in conjunction with IT and Systems Co-ordinator and external IT Support provider Set up new starter equipment including and not limited to mobile phones and tablets Be point of contact … for external IT Support provider Respond to, log and resolve internal support requests Contribute to the development and update of network systems as required Assist with large system upgrades, overhauls and projects as instructed Set up equipment for events as required including support for all Audio more »

We have an exciting opportunity to join our knowledgeable and friendly IT team as an Apprentice. You will complete a level 3 qualification whilst gaining valuable skills, experience and behaviours from the workplace and team around you. Working within Sharnbrook Academy, you will be the first point of contact. … Role What will the apprentice be doing? The Opportunity To gain a nationally recognised qualification in IT To gain valuable skills and experience in a workplace environment To work with a knowledgeable and friendly team To develop an understanding of IT support functions within education To obtain … multi-academy trust of 30 schools, Meridian Trust can provide a wide network of opportunities for collaboration and career development for both teaching and support staff. With an initial teaching training facility and a teaching hub network within our Trust, there are ample opportunities to both, get into teaching more »

A fantastic opportunity has arisen for an apprentice to join a growing business in the IT Technical Support/Customer Service team. The role offers fantastic opportunities for those with a passion for IT, who want to develop in a growing business. Role Duties will include: Being … the first point of contact for any external customers or clients Providing technical support in relation to IT and software systems Troubleshooting based on client queries Developing business knowledge and understanding the software used Explaining use of systems to clients and responding to enquiries in a fast and … efficient manner. Candidates will: Be computer literate to a high standard Have a genuine passion for IT and software Be organised and responsive, using initiative and motivation to deal with enquiries Be strong communicators, both internally and externally Be reliable and enthusiastic when approaching all tasks Have work or more »

We have an exciting opportunity to join our knowledgeable and friendly IT team as an Apprentice. You will complete a level 3 qualification whilst gaining valuable skills, experience and behaviours from the workplace and team around you. Working within Sharnbrook Academy, you will be the first point of contact. … Role The Opportunity: To gain a nationally recognised qualification in IT To gain valuable skills and experience in a workplace environment To work with a knowledgeable and friendly team To develop an understanding of IT support functions within education To obtain a wealth of transferable skills A … multi-academy trust of 30 schools, Meridian Trust can provide a wide network of opportunities for collaboration and career development for both teaching and support staff. With an initial teaching training facility and a teaching hub network within our Trust, there are ample opportunities to both, get into teaching more »

We are seeking a motivated and enthusiastic IT Support Apprentice to join our team. This is an exciting opportunity for someone looking to start their career in IT, providing first-line support to our clients. Full training will be provided, along with a Microsoft development programme … to enhance your skills and knowledge. Role Provide first-line technical support to clients via telephone, email, and remote assistance tools Respond to and resolve IT support requests in a timely and professional manner Troubleshoot hardware and software issues on various devices including desktops, laptops, and mobile … devices Assist with the installation, configuration, and maintenance of IT equipment and systems Document and track support requests and resolutions using our ticketing system Escalate complex issues to higher-level support when necessary Maintain a high level of customer service, ensuring clients are kept informed of progress more »

You will be an integral part of a specialist technical team, responsible with support and supervision for delivering key elements of a managed support service. The role will provide an opportunity to learn and build on your technical skills, to obtain practical experience of innovative IT solutions … limited to: - To get acquainted with the general structure of the Company and understand the way the business functions. - Provide 1st line "deskside" technical support to customers on a variety of devices, systems and technologies, along with supporting the "Tech Hub" facility. - Manage the incident and request queues for … any real business transformation. That's why we've built an exceptional team of experts committed to delivering user-centric solutions that empower your IT teams, rather than compete with them. more »

In this exciting role, you will be assisting in the maintenance & support of computer networks, hardware and software. Providing a range of technical & general support within an IT environment, to the end users of our clients. Role Take, log and progress tickets on the helpdesk system Routine … planned and reactive maintenance IT equipment and peripherals across the client base Diagnose and resolving faults on IT equipment Refer serious technical and support problems to senior staff to ensure the quick resolution of faults Install software and hardware including the updating of drivers and antivirus software … user accounts and access for users Ensuring users have access to internet and intranet sites and set up e-mail accounts Lifting and carry IT equipment across the site Maintain a SharePoint database held for each client To record and update requests for support and maintenance with feedback more »

To complement the IT support team and assist in the running of IT system support across the whole campus. Assist in the support of AV (audio/Visual) equipment and to assist in production of digital AV content for teaching staff. Role Main Duties and … To liaise with third party contractors where appropriate for the repair/replacement of faculty equipment To operate the helpdesk as part of the support team To follow procedures for recording, reporting, and maintaining IT related information and records To assist in the support of AV (audio … and to assist in production of digital AV content for teaching staff To assist in the upkeep of school intranet content To provide operational support for pupils, teachers and administrative staff in the use of software To undertake work as reasonably directed by senior colleagues in the department Promoting more »

We are now looking for an IT Support Apprentice to join our IT team. You’ll be working with experienced individuals within the IT space with plenty of opportunities to learn. Role Main role/Responsibilities [will include but not be limited to]: Maintenance of our … Managing Users and Policies with our Office 365 environment Dealing with Suppliers and Service contract providers as required Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support more »

develop their skills to encompass these aspects Meet staff needs to a high standard by assisting the BIM Manager to ensure that appropriate BIM support helpdesk and troubleshooting are maintained Learn to prioritise support requests Work with Archicad Advanced Users and BIM specialists to troubleshoot more complex issues … roll-out of new software and versions, helping to create a smooth transition for project staff Work closely with other BIM specialist staff to support the sharing of knowledge and best practice Work with the Change and Innovation Lead to test new software and its interaction with other systems … and software Training This apprenticeship is delivered as a day release at our campus in Stratford, E15. Level 4 Application Support Lead Behaviour, Skills and Knowledge There is an opportunity to secure a permanent position after successfully completing the apprenticeship. Apprenticeship Standard Applications support lead (level 4) Training more »

opportunity for an Apprentice ICT Technician to join their dedicated and helpful team. The successful candidate will be required to assist with providing ICT support to staff and students in their use of ICT resources across the academy. Role Main Duties and Responsibilities: IT Resource Provision Helping staff … with paper, monitoring equipment loan system, daily setup of ICT rooms Fault-finding operations, e.g. resolving hardware faults, clearing printer jams, liaise with external support agencies as required, e.g. RM, Capita, HP, Dell, Tasc Software and Cunninghams to resolve faults speedily Installation and setup of new equipment e.g. laptops … desktops, projectors, digital cameras, scanners, printers, video editing equipment Support staff and students in use of ICT resources e.g. laptops, projectors, digital cameras, camcorders and biometric systems Support staff and students with the virtual server environments and online systems including O365 To take responsibility for the successful delivery more »

customer satisfaction. Supporting schools, academies, and multi-academy trusts in the primary, secondary, and independent sectors. They are confident that their services can transform IT schools, and their growing reputation and customer base are a testament to this. Roles and responsibilities; Service desk support- diagnosis of IT … and hardware Maintain and fix other computing equipment Assist in system upgrades and system maintenance Assisted site visits to schools alongside field technicians, to support with issue resolutions Liaise with third party suppliers such as Internet Service Providers and vendors Support with technology asset management Support Technician … Duties: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the more »

An exciting opportunity awaits you to join our team as an Apprentice. We are seeking to enhance our UK IT department by bringing on board an IT Apprentice, who will directly report to the IT Manager - Europe and work closely with the UK Senior IT Technician. … installing, configuring, and imaging corporate devices such as laptops, and Macbooks. Role In this position, your primary responsibility will be to provide 1st line IT support to Caseware Staff across multiple regions in Europe and North America. This role is based at our UK office in Maidstone. Your … tasks will include handling IT queries and issues from Caseware staff, and effectively escalating complex issues to our IT Support Analyst while managing employee expectations. As the initial point of contact for all IT support matters, you will deliver 1st line support and some more »