8 of 8 Apprenticeship Line Management Jobs in the UK

Manager through the ‘HUB’. To actively participate in your apprenticeship training, coursework and assessments whilst applying this learning to the workplace. Notify your Line Manager of any procedures or work arrangements that you do not understand or feel competent to undertake. Co-operate with the Company ...

resolution Prioritise and Manage Support Tickets: Effectively prioritise and manage multiple support tickets in a high-pressure environment, ensuring timely resolution Utilise IT Service Management Tools: Use IT service management tools (e.g. Freshservice) to track and manage support requests and maintain accurate records Verify Issue Resolution: Ensure that … similar) is desirable Location: We are based in Peterborough (PE1 5DD) and although we offer hybrid working, this is at the discretion of the line manager and especially at the start of the apprenticeship, the apprentice must be willing to attend the office for 4 days a week. Therefore ...

digital learning environment. Role This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The line manager may stipulate other reasonable requirements. The job description will be reviewed regularly and may be subject to change. General Duties and Responsibilities … helpdesk, provide first line technical support to teaching and administrative staff, as well as students where appropriate Support in the delivery and planning of one-to-one and group training opportunities for staff in relation to software and hardware Provide support during school events requiring IT or AV setup ...

online platforms, emails, system issues) Support onboarding of new learners and employers onto apprenticeship systems Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE) Assist with troubleshooting hardware and software issues Support online learning platforms (Teams, Zoom, e-portfolio systems … main office: London E1 5HZ Hybrid teaching sessions once per week with your training provider Monthly progress reviews with your coach and line manager Self-directed study time built into your weekly schedule Practical assessments and projects based on real work tasks Once the apprentice successfully completes the Level ...

provide a high-quality service to our clients, learning on the job. You will be answering calls to the help desk and assisting your line manager in diagnosing IT issues. Role Answering calls to the help desk and taking details into our ticketing system Assisting your line manager ...

required or directed. Any issues that cannot be resolved in a timely manner will need to be escalated to the 1st, 2nd or 3rd line ICT support technicians. Rectify where possible any damage to the rooms. Check for health and safety issues and report any potentially dangerous situations. Work … equal opportunities. Ensure that output and quality of work is of a high standard and complies with current legislation/standards. Use the On-line ticket system for issues that have been logged by schools within the MAT and to update the call status of jobs, including any interim ...

your studies alongside hands-on, real-world experience. You won’t be doing it alone - you’ll be supported throughout the programme by a line manager, mentor buddy, academic coach, and a dedicated programme support team. Training About the apprenticeship program: An 18-month Level 4 apprenticeship focused … your studies alongside hands-on, real-world experience You won’t be doing it alone - you’ll be supported throughout the programme by a line manager, mentor buddy, academic coach, and a dedicated programme support team Apprentices can chose to continue to study towards a Level 6 degree qualification ...

users in the proper use and training of the hardware and software provided Maintain accurate records for expenses, mileage, and other relevant information in line with the role Perform other duties as assigned by your line manager Perform to KPI's in line with company policy Influence ...