3 of 3 Apprenticeship Root Cause Analysis Jobs in the UK

investigation through to work around or resolution, always keeping the customer informed of progress. Investigate, analyse and problem solve problems using SQL and other diagnostic tools and methodologies. Conduct root cause analysis on identified problems and investigate potential permanent fixes. Provide input to knowledge base documentation based on support ticket trends and issues. Make recommendations for best More ❯

Sector. Role Troubleshooting and resolution of complex networking incidents and escalations via tickets Act as an escalation point to our 1st line team Monitoring and fixing of networking alerts Root cause analysis and reporting of network trends Major incident resolution often working with 3rd party on-site engineers On-call support (escalations only, as part of rota More ❯

the UK, giving you the opportunity to make a rewarding contribution to the work we do. You will experience placements in Products & Applications and Solutions Architecture. Work may include root cause analysis, contributing to the design of software solutions. You will be involved in implementing innovative digital solutions to drive efficiency, with opportunities to evaluate, initiate, create More ❯