9 of 9 Apprenticeship Service Delivery Jobs in the UK

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools to aid problem solving and service delivery Use automation where possible to support … releases Providing virtual support for staff working remotely as well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and More ❯

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem-solving and service delivery Use automation where possible to support … releases Providing virtual support for staff working remotely as well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated service desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and More ❯

be well mentored and will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas this will include support,customer service and project work. Reporting to the lead consultant/managing director your duties will include: Install, support and service business customers Handle telephone calls and emails from clients … regular checks and processes Provide 1st line support to clients - via telephone, email and remote working Provide onsite support to clients Identify areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need Part of this role includes More ❯

open spaces and the critical links that keep our country running. As Churchill’s group of specialist business continues to grow, we stay true to our foundations of local service delivery, agility, and flexibility, and listening to what our customers want. This is embedded in our belief that to deliver the best service for our clients and More ❯

by the business. Hardware Management: Setting up and maintaining computers, printers, and other devices. As an apprentice in our IT Services team, you will: Complete structured rotations within the Service Delivery team, including: IT Asset Management Change, Problem & Incident Management Front Office Support Team Back Office Support Team 2nd Line Support Service Transition Develop a wide range More ❯

and invoicing Cold call and onboard new accounts Book and coordinate virtual and face-to-face meetings Operations & Logistics: Work with other departments (transport, operations, etc.) to ensure smooth service delivery Marketing: Support marketing activities, including campaigns and promotions Contribute to initiatives that help grow our brand and customer base Training Business Administrator Level 3 Apprenticeship Standard On More ❯

and support both the current administration and data teams. British Liver Trust is both values-driven and data-driven, with our data being used to inform and improve our service delivery and our fundraising. The apprenticeship will provide you with strong technical knowledge as well as the ability to interpret data and provide meaningful insights. The Data Technician More ❯

Provide 1st level support for all business systems. To provide fantastic customer service during all aspects of technical support for Nash College. Provide support for related technical systems including printers, access control, mobile phones, audio visual equipment etc. Role Being friendly, patient and helpful in all dealings with end users' technical requirements Keeping the service desk tickets up … to date Respond to IT incidents, problems and requests, resolving them in line with agreed levels of service and to the user’s satisfaction, recording all information as required by local IT processes Support users in using standard office systems and other software in use across Nash College and the Shaftesbury group Set up, maintain and remove user accounts … and create a livable life. The Shaftsbury Group believes that the people they support have the right to a full and flourishing life. They deserve the very best in service delivery. Driven by their core values, The Shaftsbury Group strives to be open, enabling, inclusive and courageous in all that they do. They publish their own news, analysis and More ❯

Provide IT solutions expertise and customer service in support of the company's clients. Role Duties and key responsibilities: Windows 11 Desktop Operating Systems. Windows 2019/2022/2025 Server environment. Knowledge of Windows Active Directory. Maintain and manage network infrastructures including the core switches, cabling, peripheral devices and related equipment. Install, configure and maintain clients’ servers and … peripheral devices connected to the network. Participate in team projects that enhance the quality and efficiency of technical services. Ensure effective administration support to all departments ensuring quality customer service delivery. Attend training sessions and assist in training workshops for clients and their end-users. Undertake from time to time, other duties which may not form part of this … job description. Deliver High Level of Customer Satisfaction. To ensure excellent customer service is maintained at all times. Housekeeping standards are maintained to the Company’s requirements at all times. Develop and maintain customer site records for relevant support information. Ensure that the Helpdesk is aware of all issues and information regarding sites allocated and falling under your responsibility. More ❯