8 of 8 Apprenticeship Service Delivery Jobs in the UK

Passionate about IT and ready to launch your career in a growing managed service provider (MSP)? At DGITS, we deliver expert cloud and IT solutions to small and medium businesses. Our Level 3 Cloud Specialist apprenticeship will equip you with hands-on skills to support cloud infrastructure, Office 365, Azure services, and user environments. Role Microsoft 365 and Azure … fundamentals Cloud service delivery and virtual network management Operating systems, hardware basics, and remote device support Backup solutions, disaster recovery, and security best practices Network troubleshooting, VPNs, and firewall configuration IT support methodologies aligned with real client environments Training This is a great opportunity for you to develop skills that will enhance your networking career. On passing your More ❯

processes, ensuring all IT systems are correctly configured. Resolve issues through troubleshooting utilising our internal RMM System Ninja, Team Viewer etc Document issues, solutions, and processes to improve future service delivery through the ticket system and SharePoint. Contribute ideas for system improvements and automation. Travel occasionally to UK sites as required Use basic Scripts like PowerShell to automate … Thinks creatively to find effective solutions and proactively improves user experiences across a distributed workforce. Challenges the Norm: Willing to question existing methods and suggest constructive changes to enhance service and efficiency. Interest in IT and Technology: Genuinely passionate about IT and enthusiastic about supporting users and solving a wide range of technical issues. Confident Communicator: Comfortable interacting with More ❯

The Health Informatics Service are looking for two technical apprentices to work in the IT Operations Department. The department has 6 teams supporting Desktops, Servers, Networks, Telephony, Cyber Security and Service Desk. The role will be to support the IT Operations teams in all aspects of service delivery. Role JOB PURPOSE To support the IT Operations teams … in all aspects of relevant service delivery. To assist in maintaining a high standard of customer service to the South Devon Health Community. To support the IT Operations teams in the day-to-day running and delivery of services provided by the department. PRIMARY DUTIES AND AREAS OF RESPONSIBILITY Ensure appropriate and accurate documentation is recorded relevant … to the role. Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates. Participate in monitoring IT Service Desk requests. Dealing with telephone calls and enquiries efficiently in a polite and professional manner. Prioritise own workload to meet deadlines. Participate in departmental team meetings More ❯

the continuous improvement of the internal IT knowledge base. Upholding Cairn Groups commitment to sustainable hospitality practices within all IT operations. Proactively identifying opportunities to enhance and optimise IT service delivery. Managing all IT-related queries and requests with a constructive, professional, and customer-centric approach. Maintaining a highly organised and safe working environment , strictly adhering to all health … Recognizing Excellence: Your dedication doesn't go unnoticed. Through our monthly Superstar Awards, we celebrate and reward team members who consistently embody our values and deliver exceptional hospitality. Long-Service Recognition: We appreciate your loyalty. Celebrate significant milestones with us, starting from just one year of service, and enjoy additional annual leave as a token of our gratitude More ❯

Taking service calls from clients. Call planning for technicians. Contacting clients for meter readings for billing purposes. Role Taking and booking service calls by email/phone from clients re printer/MFP repairs. Logging supplies requests. Allocating booked service calls to our field service technicians. Communicating with clients and keeping them updated regarding call progress. … Working within our service department to see if calls booked can be fixed remotely. Working closely with our logistics with installs to make sure technicians are arriving to the site to meet our installers. Contacting customers to get meter readings for billing, and discussing remote support options to make this process easier. Communicating with our sales team if we … of online & onsite visits with the assessor every 4 - 6 weeks. Future prospects after the apprenticeship would lead to an offer of a full-time position. Apprenticeship Standard Customer service practitioner (level 2) Training Provider INTEC BUSINESS COLLEGES LIMITED Working Week Monday - Friday 8.30am -5.30pm with one hour for lunch. Expected Duration 1 Year 5 Months Positions Available More ❯

Service Express is a renowned industry leader in data centre solutions, excelling in multivendor maintenance, hybrid cloud, and managed infrastructure services. With a commitment to delivering exceptional customer experiences and cutting-edge technology solutions, they are seeking passionate and motivated individuals to join the team as an IT Apprentice! The Operations Analyst provides IBMi and Intel Level 1 support … for internal and external customer requests, ensuring the delivery of exceptional 24/7 service. This role involves managing daily operational tasks, including incident resolution, change requests, and proactive monitoring to maintain service quality. Service Express have a wealth of experience kick-starting apprentices' careers, they know exactly what it takes to support and guide you throughout … in the Job: Proactively resolve 1st line and, where possible, 2nd line level incidents, ensuring timely escalation when necessary. Maintain high levels of call ownership, ensuring incidents, changes, and service requests are resolved efficiently and aligned with SLAs Utilise ITSM tools to track and update incidents, keeping stakeholders informed on progress Ensure compliance with processes and procedures to deliver More ❯

strategy, increase efficiency, and inspire joy. We design simple, innovative, and personalized solutions. We provide AV, UC, and experiential technology solutions that drive results today and tomorrow and consistent service delivery you can count on. More ❯

strategy, increase efficiency, and inspire joy. We design simple, innovative, and personalized solutions. We provide AV, UC, and experiential technology solutions that drive results today and tomorrow and consistent service delivery you can count on. More ❯