18 of 18 Apprenticeship Support Technician Jobs in the UK

If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital Support Technician Apprentice position. Together, let's build a future fuelled by technology and endless possibilities. Role Key Responsibilities: Provide first-line … technical support to staff and students, addressing issues related to hardware, software, and digital services Assist with the maintenance and troubleshooting of IT systems, networks, and digital platforms Install and configure new hardware and software as required Ensure that all IT equipment and systems are running efficiently and securely Assist with the management of user accounts, permissions, and security … settings Support digital learning tools, including Learning Management Systems (LMS), video conferencing platforms, and collaborative tools Provide training and guidance to end-users on how to use various IT systems and applications effectively Monitor and report on system performance, identifying and resolving issues proactively Assist with regular backups and updates of systems and software Document and track technical issues More ❯

As a Digital Support Apprentice, you will play a vital role in providing technical support and assistance to end-users within the organisation. You will work under the guidance and supervision of experienced IT & business professionals, learning and developing your skills in troubleshooting and resolving various technology-related issues. Role Key Responsibilities Technical & Digital Systems Support Provide … day-to-day administrative and user support for business, quality systems and software Coordinate with IT support for system updates, access control, and troubleshooting Maintain and update the company website on a monthly basis Create and schedule content for social media platforms (Instagram, --Facebook, LinkedIn, TikTok) Assist in drafting internal communications such as newsletters and updates Data & Document … current Maintain version control and adherence to documentation protocols Assist in creating reports, schedules, and compliance documents as needed Participate in preparation for audits and accreditations Project & Workflow Coordination Support department leads by inputting and managing data within business systems Help track project progress, key milestones, and relevant documentation Liaise with external partners and vendors to ensure timely submission More ❯

We are looking for a reliable and technically skilled Digital Support Technician with a focus on Systems Management to support our healthcare organisation's digital infrastructure. This role combines end-user support with proactive system administration to ensure critical healthcare systems remain secure, operational, compliant and fit for purpose. Role Provide IT support for healthcare … staff across clinical and administrative departments. Troubleshoot and resolve issues related to desktops, laptops, printers and operating applications (eg, Salesforce, Jotform). Support and develop the systems used by clinicians. Assist in the deployment, configuration, and management of operating systems, enterprise applications, and endpoint devices. Utilise systems management tools such as Google Analytics, or similar for monitoring and asset … control. Ensure endpoint compliance with healthcare IT security standards, including HIPAA and internal cybersecurity policies. Support hardware lifecycle management, including imaging, asset tagging. Maintain IT service records via ticketing systems, ensuring SLA compliance and escalation where necessary. Assist in the preparation for audits by maintaining accurate and up-to-date documentation. Training The successful candidate may be offered full More ❯

are on the lookout for another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote IT support to corporate clients and school environments! Role **PLEASE NOTE THIS ROLE REQUIRES A DRIVER** After a period of business growth, Link ICT are again on the lookout for an … join their team in Derby. Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide onsite and remote IT technical support to clients Respond to support tickets in a timely manner, resolving tickets where possible and escalating where necessary Ordering new ICT hardware and logging devices onto asset register … installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway You will receive blended training, which includes weekly live, online training sessions and access More ❯

As a Digital Support Apprentice, you will play a vital role in providing technical support and assistance to end-users for a leading Brighton based AI company. You will work under the guidance and supervision of experienced IT & business professionals, learning and developing your skills in troubleshooting and resolving technology-related issues. Role Our cleint builds practical AI … them with users Write short guides and record quick walkthroughs Measure results, log issues and iterate with feedback Share useful platform updates with the team Training Level 3 Digital Support Technician Apprenticeship qualification Functional Skills in maths and English, if required Blended on/off the job training Full-time employment is expected once the apprenticeship is complete … Further training opportunities with Higher Level Apprenticeships are also available Apprenticeship Standard Digital support technician (level 3) Training Provider INVOLVE SELECTION LIMITED Working Week Monday- Friday 9.00am- 5.00pm 37.5 hours a week Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Monday, 13th October 2025 Start Date Wednesday, 15th October 2025 Desired Skills IT skills Attention More ❯

We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in IT support, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities. Role Your duties will include: Daily Support: Triage customer issues and queries via our ticketing … and 365 platform migrations and improvements. Training This training programme is completed via an Apprenticeship Standard at Level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner … occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects. The Apprenticeship Standard has three pathways to choose from: Support Technician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship, there is the possibility of a permanent position in Level 1 Support with More ❯

Apprentice ICT Support technician, enjoys working for a small IT team. To provide technical support, maintain IT systems and networks, and help with assisting users with hardware and software problems. Good basic knowledge of Windows/MAC, MSOffice and basic networking. Role Your duties will include: Answering 1st line support calls by telephone, you must be … Customer systems and Cloud based Services IT recycling – Hands on disassembly of IT equipment ready for recycling New Computer systems build and preparation IT workshop repairs Training Information Communications Technician Apprenticeship Standard Level 3 Training will be delivered both in College and in the workplace Potential position upon completion of the apprenticeship Apprenticeship Standard Information communications technician (level … skills IT skills Customer care skills Problem solving skills Initiative Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer MICROCORE LTD A local IT support company, with an established customer base, supporting local businesses. Computer repair workshop facilities, IT recycling, Computer sales and Installation. More ❯

We’re seeking a proactive, tech-savvy IT Support Technician to be the friendly face (and voice) of all things IT at Computer Hub. You’ll handle everything from setting up devices and resolving tech hiccups to protecting our systems and ensuring our operations run smoothly. Role L'Computer Hub asks that not candidate or agency contacts them … in this vacancy, please go through the application process on this advert" Your Role: Serve as the first point of contact for IT issues, providing clear, confident, and friendly support Deliver hands-on troubleshooting for **hardware, software, and network** challenges Set up and retire laptops, peripherals, and other devices. Manage user onboarding and offboarding to ensure seamless transitions Keep … precise records of IT equipment, user accounts, and configurations Investigate potential cybersecurity concerns, escalating when necessary Provide support for remote staff and off-site locations Promote and uphold IT policies, compliance requirements, and data protection standards What You’ll Bring: Proven experience in first-line IT support or a similar technical role Strong knowledge of Windows OS, Microsoft More ❯

We're offering an exciting opportunity for a motivated and enthusiastic individual to join our IT Department in Chorley as an IT Support Apprentice. As part of our busy IT support function, you will be responding to IT incidents both remotely and in-person, managing hardware updates and running back-ups. The role offers great variety. Role Roles … and responsibilities but not limited to: IT Support: Logging and processing support calls and tickets Diagnosing and resolving password problems and basic user issues Using ScreenConnect to provide remote assistance to users Talking to staff to determine the nature of problems they encounter Escalating complex issues to senior team members when required Investigating and troubleshooting computer software and … cost effective procurement of computer hardware and peripherals Setting up equipment for new staff members Basic repair and maintenance of IT equipment Maintaining accurate asset records Training Information Communications Technician (IT Support) Apprenticeship Level 3 Functional skills in maths and English Level 2 if required Potential for a full-time role upon completion of the apprenticeship programme Apprenticeship More ❯

Provide first-line IT support to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training. Role Provision of an IT helpdesk support service to schools. Provide hardware support services to meet school … requirements including installing, upgrading, maintaining and supporting IT hardware. Support school and central team staff and pupils with the use of IT equipment and software. Undertake IT equipment repairs. Install computer software as required. Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents' evenings, etc. Complete any ad hoc project … great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Apprenticeship Standard Information communications technician (level 3) Training Provider More ❯

This is a fantastic opportunity to join an ambitious, growing business with a fantastic reputation in its field. Three Cherries provides IT support and telephony to local businesses and works with some of Bristol’s most iconic brands. From their office in Tickenham, they are looking for an apprentice to join the team to provide technical support. Role The … IT Support/Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud services. You will … computer hardware operating systems/applications remotely and onsite Troubleshooting system/network issues and diagnosing hardware/software faults Supporting Client Firewall, Sonicwall knowledge is an advantage Providing support, including procedural documentation and relevant reports Supporting the roll-out of new applications and setting up new user accounts/passwords etc. • Responding within agreed SLA’s to call More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role will … platforms, and infrastructure run smoothly, securely, and efficiently, playing a key role in maintaining and improving the technology environment that underpins our tech and digital programmes. This role will support staff and learners to stay connected, productive, and protected, and will directly contribute to the organisation’s ability to operate reliably, scale effectively, and deliver digital learning experiences with … being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general IT support, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing system. Suggest More ❯

and forward-thinking environment. Role Assisting with password resets, hardware setup, antivirus configuration, and endpoint protection installation Supporting the rollout of multi-factor authentication and group policy settings Logging support requests accurately using Autotask and escalating issues as needed Communicating with users via phone, email, messaging, and video calls Using internal documentation to troubleshoot and support senior technicians … over time Training An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence You will be expected to work towards the Information Communications Technician Level 3, with support from your employer and the Chesterfield College Group Great internal progression opportunities following the apprenticeship Apprenticeship Standard Information communications technician (level 3) Training More ❯

We wish to appoint an apprentice IT Technician to assist our IT team with supporting staff and pupils in using IT equipment and applications, troubleshooting, management of support tickets using the online ticketing system as well as the audio-visual requirements of the school. Role Key Responsibilities: Managing IT support requests and incidents from receipt to resolution … the online ticketing system To provide excellent customer service, assisting staff and pupils in the use of IT resources To assist the Director of Digital Infrastructure and Senior IT Technician in the development and smooth running of all IT systems, networks and Internet Security systems To assist in supporting and managing of a range of devices, including iOS and … MacOS environments To provide IT and AV support for Public and Internal Examinations To provide IT and AV support for school events including occasional duties out of school hours To help ensure that devices are kept up to date and that security software is up-to-date To help monitor consumables and to arrange for orders to be More ❯

Department based at the Honourable Society of Lincolns Inn. This position will provide the candidate exposure to various technologies along with an opportunity to learn core IT skills and support various software that are integral to the day to day running of Lincolns Inn. Role Providing excellent customer service through in-person, telephone and IT Helpdesk communications First point … Windows Server 2022 and IOS platforms through InTune Creating and maintaining operational documentation, processes and procedures Owning, managing and developing the starters and leavers process Providing ad-hoc support for in-house audio-visual setup including lecture theatre and meeting rooms Training Information Communications Technician Level 3 Apprenticeship Standard The potential of a full-time role or further … learning opportunities at the end of apprenticeship Apprenticeship Standard Information communications technician (level 3) Training Provider TECHNICAL PROFESSIONALS LIMITED Working Week Shifts to cover Monday - Friday8.30am - 5.30pm, with 1 hour for lunch (lunch provided). Additional worked time can be granted as TOIL. You will be required to be onsite (central London) for 5 days per week. Expected Duration More ❯

day basis, you will assist our experienced IT Engineers by: Providing 1st fix IT diagnosis over the telephone for hardware, software, network, antivirus and operating system issues Providing remote support to clients for Microsoft platforms Fixing, preparing and replacing hardware for clients Supporting with installing and configuring computer systems Troubleshooting system and network problems, as well as diagnosing and … ensuring management of database Training There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship. Apprenticeship Standard Information communications technician (level 3) Training Provider THE DEVELOPMENT MANAGER LTD Working Week Monday - Friday, 9.00am - 5.30pm. Expected Duration 1 Year 10 Months Positions Available 1 Closing Date Saturday, 11th October More ❯

customer records. Preparing customer quotations. Pricing contracts. Entering data into the database. Working with the business analyst to ensure that reports are completed in a timely manner. Provide general support and administration to the sales and business teams. Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge … to succeed in the workplace and to expand future career prospects. The role offers long term security and the opportunity to progress into a permanent position. Apprenticeship Standard Data technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday to Friday 08:30hrs to 17:00hrs Expected Duration 1 Year 4 Months Positions Available 1 Closing Date Friday More ❯

solutions within the company help desk system Ensure clear, professional communication between the team and customer Create and maintain self-help documents Acting as first response to all incoming support tickets Make sure that Client Documentation is well maintained Onsite visits to our clients’ offices to help them with IT Continue education by attending training sessions and reading technical … IT Research IT and telecoms products we use and could use in the future to expand our catalogue of products we offer to clients Training Level 3 Information Communications Technician Apprenticeship Standard Functional Skills in maths and English if required Blended on/off-the-job training and location to be confirmed Full-time employment is expected once the … apprenticeship is complete Further training opportunities with higher-level apprenticeships are also available. Apprenticeship Standard Information communications technician (level 3) Training Provider INVOLVE SELECTION LIMITED Working Week Monday - Friday, 9.00am - 5.00pm. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Tuesday, 30th September 2025 Start Date Friday, 3rd October 2025 Desired Skills Communication skills IT skills Organisation More ❯