IT Support Apprentice
Boston, Lincolnshire, East Midlands, United Kingdom
Baltic Apprenticeships
keep systems secure and up to date. Use RMM tools to monitor, detect, and resolve technical issues. Log and track incidents via ITSM/ticketing systems (e.g., ServiceNow, Jira, Freshdesk, Zendesk). Document fixes, procedures, and updates in knowledge bases (Confluence, SharePoint, wikis). Communicate with colleagues and users via collaboration tools (Teams, Slack, email, phone). Provide timely support More ❯
Employment Type: Advanced apprenticeships
Salary: £18,000
Posted: