1 to 25 of 30 Apprenticeship IT Support Jobs in the UK excluding London

IT Support Apprentice provides first‐line and second‐line IT support across the business, ensuring systems, users, and devices operate reliably. The role combines hands‐on technical support with structured apprenticeship learning, building a strong foundation for a long‐term IT career. Role Role … Purpose The IT Support Apprentice provides first‐line and second‐line IT support across the business, ensuring systems, users, and devices operate reliably. The role combines hands‐on technical support with structured apprenticeship learning, building a strong foundation for a long‐term IT career. ...

IT Support Apprentice at Concorde Cloud Solutions Limited, you’ll gain hands-on experience in a dynamic technical environment, working alongside seasoned professionals to deliver first-class IT support to our internal teams and valued customers. This apprenticeship is your opportunity to start a rewarding career … Resets, Multi Factor Authentication, Antivirus Checks Set up network Devices eg Networks new users, phones laptops. Upgrade RAM , routers , switches, printers Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve ...

looking for an IT Support Technician (Apprentice) able to provide first-line support to our UK and Europe-based employees. Working with Rayner IT colleagues globally. Role We are looking for an IT Support Technician (Apprentice) able to provide first-line support to our UK and Europe-based employees. Working with Rayner IT colleagues globally, the individual will be responsible for the following: ServiceDesk - monitoring the queue of tickets - responding, resolving and communicating with end users as required to resolve incidents and requests in line with Company/IT ...

Trainee IT Support Manchester Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back … confidence in your job placement with a guaranteed offer for everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software ...

looking for an enthusiastic and motivated IT Support Services Apprentice to join our team. This is a fantastic opportunity to gain hands-on experience across three core IT support areas. You’ll be a key part of our customer-facing IT support function, helping … staff resolve technical issues and ensuring smooth daily operations. Role Provide first-line IT support to council staff via phone, email, and in person Log, track, and resolve incidents and service requests using IT service management tools Escalate unresolved issues to appropriate teams while maintaining ownership ...

practical problem solver with a passion for IT? Link ICT are on the lookout for another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote IT support to corporate clients and school environments! Role … PLEASE NOTE THIS ROLE REQUIRES A DRIVER** After a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby. Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide ...

looking to kick-start your career in IT and are ready to learn, curious and hands-on, then carry on reading. We’re looking for our next IT Support Apprentice to work alongside our experienced engineers to provide first line IT support whilst building skills … troubleshooting, networking and customer service. Role Responsibilities include: Answering and logging IT support requests Basic troubleshooting Prepare and configure laptops, desktops and mobile devices Support the setup of printers, phones and peripherals Escalate complex IT issues Keep detailed notes in the ticketing system Learn and follow ...

Ability IT are looking for someone with a strong passion for IT to join their team as an IT Support Apprentice to provide support to the team and clients. Role Respond to helpdesk queries via phone, email, or ticketing system Diagnose and troubleshoot hardware/… software issues Escalate complex issues to higher-level support teams (2nd/3rd line) Assist with setting up and configuring new IT equipment (PCs, printers, routers) Apply software updates and security patches Monitor antivirus and backups Help users understand and use software tools Set up new user accounts ...

About the opportunity Start your career in IT without the jargon. Netcom Training’s fully-funded Digital Support course (Level 3) is the fastest way to launch a career in IT Support and Cloud Services. If you enjoy solving technical problems and want to move beyond … IaaS, PaaS, SaaS), and Cyber Security - the exact skills employers in Manchester are hiring for right now. Whether you aim to become a Digital Support Technician, IT Helpdesk Engineer, or Junior Data Analyst, this course offers a portfolio-based assessment with no exams. We judge you on your ...

IT Support apprentice, you’ll work with the experts who keep VodafoneThree’s most sensitive environments running safely and seamlessly. You’ll help keep our technology resilient, support colleagues across the business, and play your part in protecting the systems that power our secure services. Role Deliver … confident, customer‐focused 1st and 2nd line IT support to keep our teams up and running Set up and roll out new equipment, making sure users get a smooth, stress‐free start Maintain and upgrade systems so everything runs smoothly behind the scenes Strengthen our security by applying ...

Junior IT Support Technician will provide technical support and assistance to employees and customers, troubleshoot hardware and software issues, and help resolve technical problems. This will be an excellent opportunity for someone looking to start a career in IT support. Role Key Responsibilities: Provide technical support … assistance to employees and customers via phone, email, and in-person Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and other IT equipment Diagnose and resolve technical problems, including network connectivity, email, and software applications Assist with setting up and configuring IT equipment, including desktops ...

Multi Skilled IT Support Apprentice Technician role is a developmental position within the Regional Enterprise Platforms Infrastructure team. On completion of this apprenticeship, you will obtain an Information Communications Technician Level 3 Qualification. Role We are looking for an enthusiastic IT Support Apprentice to join … team specializing in IT Infrastructure Support for our Enterprise Platforms shared service group in UK Darlington. During your apprenticeship with us, you will learn how a major global organisation operates, gaining the tools and exposure you will need to become an expert in the industry and power your ...

looking for an IT support apprentice to join an ever-growing team and provide outstanding customer service and support to all clients. You will be involved in everything and have a chance to do a varied role meaning every day is different and exciting. There … strong sense of team and an exciting relaxed office atmosphere. Role The Role Providing technical IT support Hardware diagnostics and repairing machines Software support Telephone and virtual assistance Technical projects, including meeting clients and delivering onsite time with the team General tech support Role Requirements Professional ...

provide support and maintenance for the company’s IT systems, including the provision of desktop support to all business users. Role Your job duties will include: To provide 1st line, desk side and remote IT Support to all users To escalate IT issues … IT manager and/or IT team where necessary Troubleshoot technical issues and escalate when needed Repairing IT equipment within the office Trouble shooting IT issues Install, configure, and maintain desktop computers, laptops, mobile devices, and peripherals Maintain endpoint securityTo complete internal user moves, including phones ...

attention to detail and the ability to work under varying levels of workload as the service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping … necessary to escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding ...

IT Apprentice will assist in the day-to-day technical IT Support for the Xact companies. You will work alongside other members of the IT Team and where necessary third-party partners/parties to support the delivery of IT to staff and delegates. … accurate records in the service management system, making sure that customers always receive feedback on the progress of faults and changes. Assist in the support, monitoring and development of internal IT Systems. Maintain the accuracy of asset management software, cataloguing new, updated and retired devices. Provide excellent customer ...

have a fantastic opportunity for a dedicated and proactive Apprentice IT Support Technician/Engineer to join our friendly team assisting our clients with hardware and software problems and service requests via phone, email and in person on site. Role You will learn how to: Monitor and maintain … Duration 1 Year 4 Months Positions Available 1 Closing Date Monday, 6th April 2026 Start Date Wednesday, 6th May 2026 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Team working Initiative Full UK Driving License About the Employer ENSOR ICT LTD At Ensor ...

successful candidate will assist the IT team in providing technical support to staff/users and help to maintain hardware, software and network systems. This role is ideal for someone looking to start their career in IT, offering hands-on experience, training and the opportunity to develop … migrating their mailbox from a prem environment to the cloud. Setting up hardware devices like computers, laptops, cameras and printers. Assisting employees with general IT issues/queries, ranging from setting up peripherals to troubleshooting complex problems. Collaborating with all departments across the business working on crucial IT ...

will support day-to-day IT operations, assist colleagues with technical issues, and help maintain secure and efficient systems across the organisation. This role is ideal for someone looking to build a career in IT infrastructure, networking, or systems support. Role First-line technical support: Respond … helpdesk tickets and service requests. Diagnose and resolve basic hardware, software, and connectivity issues. Support Microsoft 365 applications (Outlook, Teams, SharePoint). Perform password resets and account unlocks. Networking & infrastructure support: Assist with configuring workstations and network devices. Support basic LAN/WAN troubleshooting. Assist in monitoring ...

This is an excellent opportunity to gain hands-on experience supporting IT systems (including hardware, software, networking, and user support) in a busy retail environment while working towards a recognised IT qualification. Role You will support day-to-day IT operations across all our garden … centres, including retail tills (EPOS), back-office systems, and staff technology, while learning from experienced colleagues and external training providers. Provide first-line technical support to colleagues across the business (in person, via phone, online and email as required) Assist in installing, configuring, and maintaining hardware such as desktops ...

Hexcel is currently seeking an IT Support Services Apprentice for our Duxford, UK location. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centres around the globe. Become a part of the “strength within.” Role The selected individual will … responsible for but not limited to the following obligations: Monitor and resolve help desk queries including escalation of tickets where necessary other IT team members as appropriate. Set-up and install new PC hardware/software, in accordance with recognised procedures and standards. Carry out daily plus monthly scheduled ...

fixing things and helping people out? If you’re looking for that next step and want to develop your skills, then a career in IT Support could be just what you’re looking for to get you started! We need talented people to join our fantastic team. Role … successful candidate will join the technical services team, offering 1st line technical support that includes testing, configuring and fault-finding across a huge range of hardware and software. The ideal candidate should have some basic knowledge and, more importantly, a keen interest in technology including laptops, desktop PCs, Apple ...

Looking for a career in the IT industry? We are looking for new talent within our friendly organisation to help deliver outstanding services to our customers. We are looking for motivated, hard-working people who are passionate about technology. Our apprenticeship programme is intended for candidates who are looking … Duration 1 Year 6 Months Positions Available 1 Closing Date Tuesday, 28th April 2026 Start Date Wednesday, 29th April 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative ...

issues and a high-level of client service and support. This role supports client retention and satisfaction through the receipt of effective and efficient IT support. Role This is a remote role, with occasional visits in the BRISTOL or BATH offices when asked, ideally you would be a driver … resource the Service Desk and provide responsive and client focussed Level 1 support, ensuring high client satisfaction Evaluate, accurately categorise and perform remote troubleshooting through diagnostic techniques to ensure timely resolution of client queries and issues Record client queries and resolutions to contribute to a knowledge base for future ...

systems and hardware diagnostics, plus more. Role Reporting directly to the Service Desk Team Leader, this position encompasses the delivery of 1st line remote support and triage services for all contracted and non-contracted clients. This position requires clear communication, coordination and time management to ensure clients' expectations … control whilst under pressure and make firm decisions based on common sense and judgement in difficult situations, is paramount. Delivery of 1st line remote support services to contracted and non-contracted customers Triaging incidents and service requests that are logged by all customers, either by phone, email, live chat ...