20 of 20 Apprenticeship IT Support Jobs in the UK excluding London

This role plays a key part in keeping the company running smoothly by providing frontline IT support to staff. As an IT Support Apprentice, you’ll be the first point of contact for technical issues, helping colleagues with everything from device setup to troubleshooting everyday problems. … Role Helpdesk & User Support: Provide first-line technical support via phone, email, remote and in person Log and manage support tickets using the IT service desk system Diagnose and resolve common hardware, software, and connectivity issues Escalate more complex issues to IT Manager and external ...

looking to kick-start your career in IT and are ready to learn, curious and hands-on, then carry on reading. We’re looking for our next IT Support Apprentice to work alongside our experienced engineers to provide first line IT support whilst building skills … troubleshooting, networking and customer service. Role Responsibilities include: Answering and logging IT support requests Basic troubleshooting Prepare and configure laptops, desktops and mobile devices Support the setup of printers, phones and peripherals Escalate complex IT issues Keep detailed notes in the ticketing system Learn and follow ...

Onteck is looking for a motivated and enthusiastic IT Support Apprentice to join its growing team. This role is ideal for someone starting their IT career who wants hands-on experience, structured learning, and the chance to grow within a supportive, people-first company. Role Supporting … Helpdesk Team with day-to-day IT support tasks Managing support tickets by logging, updating, and resolving customer technical issues through a ticketing system Providing technical support to customers via phone and email, escalating complex issues when required Working with RMM (Remote Monitoring & Management) systems ...

will be based at a school site and be part of the wider IT support function. Support will be delivered both remotely and in-person across the whole school estate. Support will cover Cloud and Network technologies, and will cover both hardware and software disciplines. Role … looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: Managing all incidents and IT support requests from receipt to resolution & closure Helping resolve IT/technical ...

looking for a motivated and enthusiastic Apprentice IT Support Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role To learn … provide IT helpdesk support across multiple sites, under the guidance of the IT support team. To assist with daily network and system tasks, maintenance and user support whilst developing your skills and working towards your Level 3 IT Apprenticeship qualification. Responsibilities: To assist ...

Purpose: To provide assistance within the IT team, undertaking 1st line support tasks, logistics, assets control, and administration. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications … tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. Responsibilities: Assistance providing first line desk-side, telephone, and remote-based IT support to the internal user base Assist with the support and administration ...

will be responsible for providing 1st and 2nd line IT support via helpdesk, logging calls and resolving issues over the phone. Role Provide 1st and 2nd line IT support via helpdesk, logging calls and resolving issues over the phone Conduct customer site visits for IT … related issues Assist with project work, migrations, and rolling out new IT infrastructure Install and configure computers Support PC and Apple Mac systems Configure and support IP telephony systems Perform backup checks and reporting Monitor and maintain customers’ IT systems and network infrastructure Training Why choose ...

Line IT Support Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone … email, providing effective solutions to customer issues. Escalate unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats ...

enthusiastic about talent and looking to grow our business and are currently looking to hire an IT Support Apprentice. As an IT Support Apprentice, you will have the opportunity to develop your IT skills in a number of areas, including cloud-based technologies, business operations … your technical and business skills which will include use of cloud platforms, networking and security. Duties and key responsibilities Working alongside the Managed Services Support Team Leader, alternating between reactive and proactive support. Providing support to clients spread across the UK, resolving technical issues or identifying issues that ...

there, tech-savvy peeps! Are you ready to embark on an epic IT adventure? Your IT Department Ltd is on the lookout for an apprentice IT Support Technician to join our incredible team. Buckle up and get ready to provide first-line technical support, configure … even live chats to provide top-notch first-line technical support. You'll be the go-to hero for anyone in need. Flex those IT muscles and support Windows PCs, servers, network devices, and printers. You'll be the IT guru everyone turns to. We love keeping ...

will be expected to provide first line technical support to the company’s existing client base. This will involve the diagnostics and troubleshooting of issues through to fault resolution. You will be predominantly working with MS Windows based clients with server networks of up to 50 users. Role First … line support issues for Windows desktop users Dealing with customer issues via telephone and email Build and configuration of desktops and laptops Dealing with Office 365 and Azure managed services on behalf of clients Configuration and pre–installation setup of various hardware Carry out pre-installation surveys, upgrades ...

Apprentice IT Support Technician helps solve IT problems, set up systems, and provide support to maintain smooth operations within Renishaw. Working in the IT & Security Department, you’ll ensure global IT infrastructure and desktop equipment run efficiently. Role You’ll be part … Patching network ports and fixing data/phone issues Troubleshooting standard software (MS Office, SharePoint, ERP/CRM systems) and hardware problems Assisting with IT infrastructure issues like data outages Supporting ad hoc IT & Security projects This apprenticeship will help you understand and develop a strong knowledge ...

attention to detail and the ability to work under varying levels of workload as the service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping … necessary to escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding ...

passionate about technology and eager to kickstart your career in IT? We’re looking for an apprentice to join our growing team and gain hands-on experience supporting a range of clients with their IT needs in a dynamic environment. You’ll play a key role in delivering … technical support and assisting with IT projects. Role Providing 1st and 2nd line IT support via the helpdesk, logging calls, and resolving issues over the phone Installing and configuring computers and related hardware Conducting customer site visits for IT-related issues across the Southeast Assisting ...

Join us as an IT Support Apprentice based in RAL Space and build the skills to help maintain the IT systems that power world class scientific research and innovation. If you’re a problem solver, value customer service and are eager to learn and develop your digital … skills, we’d love to hear from you. Role Providing first-line support to users— in person, over the phone, and via email— helping staff resolve everyday IT issues Getting involved in new and ongoing IT projects, giving you the chance to contribute and learn from real ...

first point of contact for technical issues, learning how to diagnose and resolve common problems. You’ll receive full training and support to build your knowledge of hardware, software, and networking. Role Responding to support queries via phone, email, and ticketing systems Logging and updating support tickets … Duration 1 Year 5 Months Positions Available 1 Closing Date Tuesday, 10th February 2026 Start Date Tuesday, 17th February 2026 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE ...

will deliver all set targets to contribute to a successful business function in line with the strategic objectives Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support ...

will deliver all set targets to contribute to a successful business function in line with the strategic objectives Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support ...

Looking for a career in the IT industry? We are looking for new talent within our friendly organisation to help deliver outstanding services to our customers. We are looking for motivated, hard-working people who are passionate about technology. Our apprenticeship programme is intended for candidates who are looking … career in IT. Role Systems support for schools, nurseries and colleges. Predominately Microsoft networks and site-based working for clients primarily in and around Bedfordshire. Providing general assistance to the team including workshop repairs and commissioning of equipment, deliveries, documentation, 1st Line support both onsite and remotely. There ...

Motor Parts Direct is looking for a logical and inquisitive Apprentice to help support the software that runs our business. While others fix the hardware, you will focus on the systems on the screen, specifically our core MAM Autopart ERP system. Role Motor Parts Direct is looking … logical and inquisitive apprentice to help support the software that runs our business. While others fix the hardware, you will focus on the systems on the screen, specifically our core MAM Autopart ERP system. This is a unique opportunity to learn how business data flows between Sales, Purchasing ...