20 of 20 Apprenticeship IT Support Jobs in the UK excluding London

Apprentice supports the efficient operation, maintenance, and optimisation of IT systems and cybersecurity within Eleclink. The role involves developing practical skills across IT support, networking, cybersecurity, and system resilience, while working towards a recognised Level 3 qualification. Role The role will be based out of Eleclink … office with occasional travel to Folkestone, UK and Peuplingues, France based on business needs. As the Information Communication Technician your responsibilities will be to: Support Sr. Service Manager and IT Support analyst in provide day-to-day IT support, including troubleshooting hardware, software, and network ...

IT Support Executive, you'll provide first and second-line technical support, helping colleagues use systems and tools effectively. Working with the IT Manager and Development team, you'll support infrastructure, system rollouts and software projects. Ideal for a tech-focused problem-solver keen … building and improving our own internal software systems to streamline business processes, automate manual tasks and enhance the customer journey. As part of the IT team, you'll have the opportunity to work alongside our Software Developers, gaining exposure to real software projects. Depending on your interests and skills ...

This is a varied role combining IT support responsibilities with valuable business administration duties within a growing IT services company. Role You will provide: Helpdesk support via email and telephone Assisting customers with IT-related enquiries and helping to resolve technical issues. Following issue resolution … Accurately maintain customer records Update service tickets, document solutions and ensure systems are kept up to date. Alongside technical support, you will assist with a range of business administration activities including: Customer communications Scheduling visits and installations Preparing documentation Maintaining records Processing business information Supporting general office operations. Help ...

looking to start your career in IT Support, we have an exciting opportunity for an Apprentice IT Support Engineer to join our team at SSC Laser in Hixon. Role Working alongside our IT Manager, you'll provide first-line support across the business, assisting … with day-to-day IT requests as well as a variety of exciting projects. Key responsibilities: As part of the role, we'll support you in completing a Level 3 Information Communications Technician (ICT) Apprenticeship, providing structured training, hands-on experience and ongoing coaching to help you build ...

looking for a diligent and punctual Junior IT Support Assistant with good problem-solving and customer service skills. The successful candidate will be willing to learn and develop through practical experience in the office, at home and on client sites. Role The role will support day-to-day help desk activities, IT projects, and the management of monitoring and security systems. Key Responsibilities: Assist with Level 1 help desk issues Provide workstation support and application/software support Assist with IT projects Assist with the management of monitoring and security ...

Looking to build a long-term career in the IT sector? Look no further! Kick-start your career today with a Level 3 ICT Apprenticeship with Spectrum Controls in partnership with Kaplan. Gain valuable hands-on workplace experience while working towards a recognised qualification. Role Key Responsibilities Provide first … line IT support to users, responding to service desk tickets and requests in line with agreed processes. Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment preparation. Prepare, configure, deploy, and replace end-user devices (PCs, laptops, tablets, and peripherals). Support routine ...

Line IT Support Apprentice based in Harlow. Supporting local businesses within a 10-mile radius of the office supporting customers both onsite and remote from the office location. Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email … telephone and in person. Logging full details of time and work undertaken to ticketing system. Completing initial troubleshooting in a timely manner. Monitor the Support ticket system for incidents requiring escalation or urgent attention. Build and maintain desktop/laptop PCs/Macs and Windows Servers. Follow and apply ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. … Role Provide first-line IT support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint ...

first point of contact for IT queries and technical issues across the organisation. Working alongside the IT Manager, you'll develop practical, hands-on skills while studying towards your qualification. This is an excellent opportunity to build a foundation in IT support within a team that … works on cutting-edge technologies. Role Your job duties will include: Respond to first-line IT support requests from colleagues by phone, email, ticketing system or in person Log, update and track IT incidents and service requests, escalating more complex issues where needed Help troubleshoot common hardware ...

Creative Networks UK is a growing managed service provider dedicated to delivering reliable IT solutions and outstanding customer support. We’re looking for an IT Support Apprentice who is passionate about technology, eager to learn, and ready to kickstart a rewarding career in IT. Role What … Provide 1st Line IT Support to our clients Monitor and maintain network and server infrastructure Handle calls, service tickets, and email requests through the Service Desk Deliver both remote and on-site technical support Respond quickly to system failures and technical issues Create and maintain process documentation ...

Apprentice ICT Technician providing first-line IT support to customers and staff, assisting with hardware, software and network issues while gaining hands-on experience and working towards the Level 3 Information Communications Technician qualification. Role Provide first-line technical support to customers and internal users via phone … email and in person. Diagnose and resolve hardware, software and network issues, escalating where appropriate. Set up, configure and maintain IT equipment including laptops, desktops, printers and mobile devices. Support users with day-to-day IT tasks such as password resets, software installations and account management. ...

Teconnex are looking for their next IT Support Apprentice to join their growing UK Hub. Role Provide technical support to end-users at the Keighley factory and remote support to users at the Romania, Mexico, and India sites Troubleshoot hardware, software, and network issues, ensuring timely … resolution to minimise downtime Install, configure, and maintain IT equipment, including desktops, laptops, printers, and networking devices Perform regular system maintenance tasks, such as software updates, antivirus scans, and data backups Collaborate with the IT team to develop and implement IT policies, procedures, and best practices. Assist ...

This apprenticeship offers the opportunity to work in a fast-paced IT environment where no two days are the same. You'll gain valuable hands-on experience supporting business systems, resolving technical issues and working with a range of modern technologies while completing your Level 3 IT Apprenticeship. … Role Deliver first-line IT support to users via phone, email and remote support Diagnose and resolve hardware, software and system-related issues Install, configure and maintain desktop PCs, laptops and mobile devices Set up new user accounts and manage passwords using Microsoft 365 and Active Directory ...

About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification … learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles IT Systems Administrator Technical Support Technician Entry Level IT Technician Helpdesk Analyst Additional benefits High-impact ...

will work in a close knit team within our corporate IT team. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role. but during your initial training period the need … office with other team members will be essential. Role Provide remote and face to face day-to-day 1st line support for both hardware and software including Microsoft, Google Android, Apple iOS and general hardware support (e.g. PC, Printer, Laptop) Providing assistance to resolve support issues ...

This role offers hands-on experience while working towards a Level 3 IT Network Technician Apprenticeship You will support internal and external users, helping to diagnose issues, maintain systems, and contribute to a secure and efficient IT environment. Role Provide IT support via phone, email … remote tools Log, manage, and update support tickets Troubleshoot ICT issues using appropriate tools and methods Communicate clearly with users, managing expectations and escalations Install and configure hardware, software, and network devices Support desktop setup, repair, and basic networking tasks Apply security best practices and follow organisational policies ...

Gain experience of providing 1st & 2nd line support to a range of clients, resolving issues and problems with customers' IT infrastructure, providing insight and proposing solutions to IT issues. You will work on a range of projects, including upgrades, migrations and implementations. Role Learning many aspects … providing support to customers, including helping users who have technical issues or need help with supporting applications Dealing with alerts and automated system monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk ...

Looking to start your career in IT? We're looking for an enthusiastic ICT Apprentice to join our team. This is a great opportunity to gain hands-on experience, build valuable technical skills, and work alongside experienced professionals in a global manufacturing business. Role Adhere to Alpla's Corporate … IT Policies Use the ServiceNow Helpdesk Provide First-Line Support for the UK IT Department Monitor the UK Service Desk Troubleshoot, diagnose and escalate faults Support Microsoft Windows Client environments Deploy, install and configure Windows 11 via SCCM Maintain and update Windows operating systems Provide hardware ...

primary function of the role is to provide effective support to the RCS customer base, covering a range of software and hardware solutions. This entails logging support requests, fault identification, and providing a satisfactory resolution to the fault or query. Role You will be responsible … support for our external customers Provide first and second line support services to customers Respond to customer queries received via telephone and email Log and track all tickets and ensure the records are kept up to date Ensure that all tickets are dealt with in a timely ...

exciting opportunity to join an exciting IT ‘Managed Service Provider’ based in Birmingham's Jewellery Quarter. Join a company with a high Work/Social aspect. A unique opportunity to work alongside the Co-Founder of the company, giving you a insight to not only relevant technology but also … business operations. Role Day to day duties may include but not necessarily limited to: Responding to IT related tickets Responsible for keeping documentation up to date Spearhead a migration of client data into a new system Setting up new PC’s/laptops Setting up new users on internal ...