22 of 22 Apprenticeship IT Support Jobs in the UK excluding London

Sony Interactive Entertainment (PlayStation), you'll support game development specialists while gaining hands-on experience in desktop support, service desk operations, and IT infrastructure. Working alongside experienced engineers, you'll contribute to day-to-day IT support and develop valuable technical and professional skills. Role … Assist in providing IT support services to game development teams Support the service desk by logging, updating, and resolving tickets within agreed SLAs under supervision Help maintain day-to-day IT desktop support, including workstations, cabling, telephony, and software Assist with desktop-related projects such ...

Start your IT career with SinglePoint Calls in Daventry. As our 1st Line IT Support Apprentice, you'll work on a real helpdesk, solving everyday tech problems for our team and clients while learning the ropes. Full training, friendly team and great prospects. No experience needed, just … genuine interest in tech. Role Answering first-line IT support calls and emails from our team and clients, and logging each one on the system Helping users with everyday tech problems like password resets, logins, email and printer issues Setting up new user accounts and devices and getting ...

This apprenticeship is an excellent opportunity to start a career in IT. You will gain hands‐on experience providing IT support across the trust and develop practical skills in IT support, networking and systems administration. Role Provide first line IT support to office staff … Assist with setup and maintenance of computers, laptops, printers and mobile devices Support installation and configuration of networking equipment including routers, switches and WI-FI systems Help troubleshoot hardware, software and connectivity issues Support cloud-based systems such as Microsoft 365 and remote access tools Learn and follow ...

will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare … Cash Plan. Full UK Driving License essential. Role You will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with ...

role provides hands-on experience across IT support, infrastructure, networks, security, and cloud systems while developing strong skills. The apprentice will work closely with the IT team to ensure the stability, resilience, and security of business systems, contributing to day-to-day operations and continuous improvement initiatives. … Role The IT Apprentice provides direct user 1st line support by handling help desk or service desk escalations and managing the day-to-day service operations of the HUBER+SUHNER Polatis Infrastructure IT Support (1st & 2nd Line) Provide first-line technical support to end users (hardware ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. … Role Provide first-line IT support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint ...

client is an expanding IT Service Provider based in Horsham, who is now looking for a motivated Apprentice IT Support Technician to join their growing team. This is a great opportunity for someone who enjoys technology, solving problems, and learning how business IT systems work … curious, reliable, and willing to learn and able to work through problems using the training, tools, and resources available to you. Previous IT experience is useful but not essential. Any practical hands-on experience, such as DIY, carpentry, building, electrical work or similar, would be a bonus, as this ...

IT Support Officer Apprentice provides first-line support across the College, assisting in the maintenance and operation of IT systems, infrastructure, and end-user devices, while supporting secure, reliable, high-performing services through installation, configuration, troubleshooting, and ongoing hardware and software maintenance. Role The successful candidate … will: Support the IT Team in delivering an efficient and effective IT service across the College. Assist in the support, maintenance, and troubleshooting of desktop operating systems including Windows, iOS, and ChromeOS environments. Assist in the management and support of college-owned devices, including desktops ...

seeking a motivated and enthusiastic IT Support Apprentice to join our team. The successful candidate will provide first-line IT support to staff and learners, assist with maintaining IT equipment and systems and support the management of the college network and infrastructure. Role Provide … first-line technical support to staff and learners Diagnose and troubleshoot common hardware, software, and connectivity issues Assist users with Microsoft 365 applications and other college systems Set up, configure, and deploy laptops, desktops, tablets, and other devices Install and update software applications Maintain IT equipment inventories ...

employer, is partnering with Kingfisher Windows, a company that specialises in designing, manufacturing, and installing high-performance windows and doors, to employ an Apprentice IT Support Technician. Role The aim of this role, once you are qualified is to be the go-to person for maintaining, optimising … supporting Kingfisher Windows' IT systems across the business. From troubleshooting hardware and software issues to working with industry-specific applications, you'll play a key role in keeping operations efficient, secure and compliant. Over the period of your apprenticeship, you will start to learn how to undertake the following ...

looking for a motivated and tech-savvy individual to join our team as an Apprentice IT Support Technician. You will be the first contact point of a technical nature within the business. You will be able to perform technical activities to resolve customer issues or advise others … their own or wider teams. Role Provide first-line technical support to internal users via phone, email, and in person Assist in diagnosing and resolving hardware, software, and network issues Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices Support users ...

This is an exciting opportunity for someone looking to launch a career in IT. As an IT Apprentice at Boundary Oak School, you will work alongside our experienced IT team, gaining hands-on experience supporting staff, pupils and the school’s digital infrastructure. Role This is an exciting … opportunity for someone looking to launch a career in IT. As an IT Apprentice at Boundary Oak School, you will work alongside our experienced IT team, gaining hands-on experience supporting staff, pupils and the school’s digital infrastructure. You will be enroled on the Level 3 Information ...

Academy is recruiting for Dunblue, an IT services company in Milton Keynes, for a Junior IT Support Apprentice. This is a great opportunity to start a career in IT, gain hands-on experience, and complete a supported apprenticeship with training and mentoring. Role Provide first-line … technical support to clients via phone, email, and remote tools. Assist with troubleshooting issues related to: Windows desktops and laptops Microsoft 365 Networking (Wi-Fi, routers, switches) Printers and peripherals Help with onboarding new users, devices, and services Support senior engineers with installations, migrations, and project work Maintain ...

office, developing the skills required to become a qualified member of the workforce. You will work alongside highly skilled mentors who will support and reinforce your learning. Our support roles play a vital part in the efficient day-to-day running of business operations. Role As a Trainee … Service Desk Support Technician, you’ll provide first-line IT support to colleagues and be the first point of contact when they need help with technology. You’ll learn how to identify and fix common IT issues, keep accurate records, and work with other teams ...

looking to recruit an IT Support Officer Apprentice who is a hardworking, organised individual. The first six weeks will enable you to gain an understanding of the University's IT systems & processes. Following the induction, you will join the Department of Oncology IT team … processes and teams. Learn to provide customer expectations for a good service experience, through gaining confidence and trust and building rapport. Learn to investigate IT issues by resolving issues and sharing knowledge. This can involve undertaking research and interpreting procedures to answer more complex questions as appropriate. Learn ...

this role, you will be responsible for maintaining and supporting our IT systems, hardware, and applications, providing technical support to ensure seamless functionality across all supported systems Role KEY RESPONSIBILITIES AND ACCOUNTABILITIES Provision of quality 1st line technical support to internal and external users Endpoint device builds … service provision Take responsibility and ownership of incidents and requests, and escalate where required to senior technical colleagues or 3rd party IT partners Demonstrable documentation skills (reports, policies, procedures, workflows) as required Company pension scheme Death in service 25 days of annual leave Flexible benefits Enhanced family-friendly policies ...

contact for customers, learning how to diagnose, resolve, and escalate technical issues while delivering a professional and friendly service. Role Acting as first-line support for incoming incidents via phone, email, and ticketing systems Logging, categorising, and prioritising incidents accurately Providing basic technical support for: IT systems … line or third-line teams when required Communicating clearly with customers, keeping them informed of progress Maintaining accurate documentation and ticket notes Supporting general IT and operational tasks as required Training Information Communications Technician Level 3. 90% of QA apprentices secure permanent employment after completing: this is 20% higher ...

purpose of this role is to provide front-line support to clients and contribute to the smooth operation of the Company’s software and internal systems. Working as part of the Support team, the role focusses on handling support queries, resolving user issues, and ensuring a positive … client experience. Role This position is designed for someone beginning their career in IT through a Level 3 apprenticeship, developing strong communication, technical, and problem‐solving skills while gaining hands‐on experience with live systems, internal tools, and customer support processes. Key Responsibilities: Act as a first point ...

will play a crucial role in Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests efficiently and professionally. Role Act as the first point of contact for IT incidents and service … ticketing system, ensuring clear documentation and adherence to SLAs Provide assistance, either directly or through escalation to another team member Monitor automated systems Support users with account/group management tasks, password resets, device onboarding and basic application troubleshooting Assist in the setup and configuration of new hardware ...

will deliver effective support to our partners through answering inbound enquiries, providing technical assistance, advice, and guidance. Role Deliver effective support to our partners through answering inbound enquiries, providing technical assistance, advice, and guidance Assist with the provisioning and onboarding of products and services within the Infinigate Cloud … portfolio Support the use of Infinigate Cloud’s platforms and vendor portals and achieve high levels of partner satisfaction Provide both reactive and proactive support for Infinigate Cloud’s partners, predominantly answering inbound phone calls and responding to email enquiries Escalate support tickets to vendors when appropriate ...

Baker Heath Associates is currently looking for full-time software support for our office in Blaby. We are one of the UK's leading dental software suppliers, providing software to dentists across the country. Role Please note that this is an apprenticeship position and, therefore, anyone with more than … holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. About us: Baker Heath has produced packaged and bespoke software for over 25 years. Hundreds of businesses and organisations use our products ...

purpose of this role is to provide support and assistance for the development of the use of ICT equipment, software and resources within the Academy for educational, community and business purposes Role To provide exceptional first line support for staff and students, and escalate to 2nd line … iPads using Mobile Device Management and Apple School Manager services Manage the updating and configuration of the Trust’s Chromebooks through Google G Suite Support the reimaging and configuration of desktop machines, laptops, iMacs and MacBook Pro’s To assist staff and students with simple software support ...