15 of 15 Apprenticeship IT Support Jobs in the UK excluding London

This role is ideal for someone passionate about technology, eager to learn, and looking to begin a career in IT support, networking, and systems administration. The successful candidate will work alongside experienced IT professionals, gaining hands on experience while completing a recognised IT qualification. Role … principal responsibilities of the IT Apprentice are: IT Support & Troubleshooting •Provide first-line technical support to staff and students •Diagnose and resolve hardware, software, and network issues •Log, update, and monitor support tickets using the IT service helpdesk system •Set up new user accounts ...

Providing specialist IT services as part of a small IT Support team. It will be your responsibility to resolve faults, combined with maintenance tasks and installations of IT hardware and software. Role The role will be based in Salisbury and the surrounding area … will also be required to travel to various locations in the UK when onsite support is required. Key responsibilities: Provide desktop support for operating system and application issues either via email or phone with remote support tools or by making site visits Be involved ...

IT Support Technician provides entry-level technical support to users across the organisation. The role is designed to develop core IT support skills while assisting with the day-to-day operation of IT systems, resolving basic technical issues, and delivering a positive customer support experience under guidance from senior IT staff. Role Provide first-line IT support to users via phone, email, or ticketing system Log, track, and update support tickets, ensuring issues are prioritised appropriately Assist with diagnosing and resolving basic hardware, software, and connectivity issues ...

Ability IT are looking for someone with a strong passion for IT to join their team as an IT Support Apprentice to provide support to the team and clients. Role Respond to helpdesk queries via phone, email, or ticketing system Diagnose and troubleshoot hardware/… software issues Escalate complex issues to higher-level support teams (2nd/3rd line) Assist with setting up and configuring new IT equipment (PCs, printers, routers) Apply software updates and security patches Monitor antivirus and backups Help users understand and use software tools Set up new user accounts ...

seeking an Apprentice IT Technician to join a small IT team. You would be trained to carry work on Audio Visual equipment, including classroom projection and audio, meeting rooms and our mixed use theatre/chapel. You would learn how to undertake First Line IT Support tasks. This is a varied role with scope for professional development. Role First Line IT Support: Serving as the first point of contact for pupils and staff within the school Repairing, installing, configuring, and maintaining software and hardware Diagnosing and troubleshooting IT issues IT maintenance ...

fantastic opportunity has a risen to join a dedicated IT team of friendly & hardworking professionals as IT Support Technician apprentice. Role As an IT Apprentice, you will play a key role in supporting the organisation’s technology needs, providing first-line technical support, and assisting … with IT projects. You will work closely with experienced colleagues who will support your learning and development throughout the programme. Your focus will be on building on these initiatives for Peoples Place Community Partnership (PPCP) in Toxteth, Liverpool as well x2 other sites within the city support ...

have access to training, mentorship, you’ll learn to troubleshoot and resolve IT-related issues. There will be a range of other opportunities for you to grow, including client site visits. You’ll learn within a supportive environment that values collaboration, innovation, and personal growth. Role Customer Support: Respond to customer inquiries via phone, email, providing first-line technical support and guidance Issue Resolution: Assist in diagnosing and resolving hardware, software, and network issues in a timely and efficient manner Ticket Management: Create, manage, and close support tickets using our IT ticketing system, ensuring ...

looking for an IT support apprentice to join an ever-growing team and provide outstanding customer service and support to all clients. You will be involved in everything and have a chance to do a varied role meaning every day is different and exciting. There … strong sense of team and an exciting relaxed office atmosphere. Role The Role Providing technical IT support Hardware diagnostics and repairing machines Software support Telephone and virtual assistance Technical projects, including meeting clients and delivering onsite time with the team General tech support Role Requirements Professional ...

years this year and we’ve always offered on-going roles to those that complete their apprenticeships with us, so we think it’s a very good opportunity for a bright spark who wants to get into the IT support industry! Role Proactively and reactively deliver first … line helpdesk and technical support as required to our clients Administer service tickets for the service desk, creating new tickets, updating and closing tickets Receive and make telephone calls to our clients and suppliers to ensure class leading service is provided Carry out client visits when required (and appropriate ...

Academy is recruiting for Dunblue, an IT services company in Milton Keynes, for a Junior IT Support Apprentice. This is a great opportunity to start a career in IT, gain hands-on experience, and complete a supported apprenticeship with training and mentoring. Role Provide first-line … technical support to clients via phone, email, and remote tools. Assist with troubleshooting issues related to: Windows desktops and laptops Microsoft 365 Networking (Wi-Fi, routers, switches) Printers and peripherals Help with onboarding new users, devices, and services Support senior engineers with installations, migrations, and project work Maintain ...

Permanent, full-time role providing technical support, primarily within a Windows 11/365 environment. Based in Portsmouth, with possible travel to other UK locations as required. With comprehensive training opportunities, this apprenticeship will provide an excellent foundation for a career in IT support. Role Responsibilities and tasks … will include: Providing hands-on support for Windows 11 IT systems, including: issuing and tracking hardware, assisting users with initial logins and system setup, troubleshooting configuration or cabling issues, and installing port replicators for new laptops Providing hands-on support for hardware changes, including setting ...

This apprenticeship offers the opportunity to gain hands-on experience and professional training in IT Support. You will work alongside experienced professionals, receive structured training, and develop the skills necessary for a successful career in technology. Role Process and resolve IT support tickets Provide technical assistance … internal staff Learn about IT infrastructure, systems administration, and troubleshooting Support hardware and software installation and configuration Assist with user account management and access control Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been ...

from FTC’s solutions, which are designed to improve safety, compliance, and operational efficiency across site fleets and equipment. Role Provide 1st line systems support to internal staff and external customers via phone and email Assist customers with queries relating to FTC systems (e.g. fleet management platforms, connected safety … solutions, user access, reporting) Diagnose and resolve basic system and user issues, escalating where required Support the setup, configuration, and onboarding of new customer systems Maintain and update customer accounts, user access, and system data across core platforms Assist with system integrations, updates, and improvements as new solutions ...

purpose of this role is to provide front-line support to clients and contribute to the smooth operation of the Company’s software and internal systems. Working as part of the Support team, the role focuses on handling support queries, resolving user issues, and ensuring a positive … client experience. Role This position is designed for someone beginning their career in IT through a Level 3 apprenticeship, developing strong communication, technical, and problem‐solving skills while gaining hands‐on experience with live systems, internal tools, and customer support processes. KEY RESPONSIBILITIES Act as a first point ...

systems and hardware diagnostics, plus more. Role Reporting directly to the Service Desk Team Leader, this position encompasses the delivery of 1st line remote support and triage services for all contracted and non-contracted clients. This position requires clear communication, coordination and time management to ensure clients' expectations … control whilst under pressure and make firm decisions based on common sense and judgement in difficult situations, is paramount. Delivery of 1st line remote support services to contracted and non-contracted customers Triaging incidents and service requests that are logged by all customers, either by phone, email, live chat ...