1 to 25 of 26 Apprenticeship IT Support Jobs in the UK excluding London

IT Support Apprentice, you will work alongside experienced members of the technical team, providing support to customers and helping to ensure their IT systems and services run smoothly. Role As an IT Support Apprentice, you will work alongside experienced members of the technical team … providing support to customers and helping to ensure their IT systems and services run smoothly. You'll gain practical experience across a range of technologies while developing your technical knowledge in a real-world IT support environment. Duties Provide support for IT-related issues ...

grown to be a well-respected firm occupying offices in both Central Milton Keynes and Northampton. They are now looking for an apprentice to support both of their offices to support with user assistance, hardware support, documentation knowledge and projects. Role Support & User Assistance … first point of contact for basic IT support queries from staff across all offices and remote working environments Provide polite, professional and timely support in person, by telephone, by email and through remote support tools Log, update and progress IT support requests, ensuring accurate ...

apprentice will support the IT Service Delivery team in providing friendly, professional, & timely technical support to staff across the business. This apprenticeship will develop IT support skills, with a strong emphasis on customer service, first-line troubleshooting, device setup, helping users get the best from … company systems. Role Key Responsibilities: IT Support and Customer Service • Act as a welcoming first point of contact for employees seeking IT support, both in person and through the service desk. • Provide face-to-face support to users at desks, meeting rooms, production areas ...

Solutions are searching for an enthusiastic IT Support Desk Engineer Apprentice to support the growing team at Touch Telecom. Gain hands-on experience while working towards a recognised IT apprenticeship and developing skills in IT support, Microsoft 365, networking, cloud services, cybersecurity, and infrastructure … management. Role Key Responsibilities: Provide first-line IT support to clients via telephone, email, remote support and onsite visits Diagnose and troubleshoot hardware, software, network and connectivity issues Install, configure and maintain computers, laptops, printers and other IT equipment Support and maintain VoIP telephone systems ...

currently have an exciting opportunity for an IT Support Apprentice to join our IT Support team based in our Bristol office. This IT apprenticeship offers you the opportunity to gain a formal IT qualification (Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship … well as receiving paid on-the-job training. Role Join the IT Services function, supporting the IT Support team in delivering high-quality technical support across the firm Gain hands-on experience providing deskside support and troubleshooting endpoint devices Support colleagues with Microsoft ...

IT Support Executive, you'll provide first and second-line technical support, helping colleagues use systems and tools effectively. Working with the IT Manager and Development team, you'll support infrastructure, system rollouts and software projects. Ideal for a tech-focused problem-solver keen … building and improving our own internal software systems to streamline business processes, automate manual tasks and enhance the customer journey. As part of the IT team, you'll have the opportunity to work alongside our Software Developers, gaining exposure to real software projects. Depending on your interests and skills ...

This is a first line IT support role delivered as a Level 3 apprenticeship. You will be based across Avanti's Bishop's Stortford schools, providing day-to-day IT support to staff and students while completing a structured training programme with Leep Talent. Role … first point of contact for IT queries across your allocated schools, resolving day-to-day issues and escalating where needed Set up and configure devices, following Trust standards and standard operating procedures Keep your tickets up to date with clear, accurate notes on what you did and what ...

Start your IT Support career with Leap IT! You will gain experience in providing first line IT support. Role Take all incoming support calls (Support Queue), 3CX will ring agents with the lowest call count first to ensure call answering is balanced Log tickets … with the client) Monitor your Task Board daily Escalate to second line when necessary Attend weekly helpdesk meeting Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud ...

IT Support Technician Apprentice will work as part of HALO’s ICT team, providing first and second-line technical support to staff across the UK and more than 30 overseas programmes. Based at HALO’s London office, you will help maintain and support Microsoft 365 services … user devices, and ICT systems. Role Assist staff with all their technical needs Triage and manage IT requests submitted to the IT Service Desk Setup and image devices (laptops, mobiles etc.) Day to day support of management for the HALO Trust’s Microsoft 365 estate Support ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. … Role Provide first-line IT support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint ...

Kick-start your IT career with Speller Metcalfe as a Trainee IT Support Apprentice. You’ll support colleagues with everyday tech, Microsoft 365, laptops and devices while gaining real hands-on experience in a friendly, forward-thinking construction business. Role Respond to IT requests … Teams and the ticketing system. Log and resolve first-line incidents, escalating more complex issues when needed. Set up laptops, monitors and mobile phones. Support Intune enrolment, Autopilot builds, Microsoft 365, Windows, printers, Wi-Fi, VPNs and user accounts. Maintain asset records and support starter and leaver processes. ...

gain hands-on experience working alongside our experienced engineers and build the foundations for a successful career in IT. Role Providing high-quality technical support via phone, email and ticketing systems Logging and managing IT support requests Troubleshooting software, hardware and connectivity issues Supporting the resolution … Duration 1 Year 5 Months Positions Available 1 Closing Date Friday, 2nd October 2026 Start Date Friday, 9th October 2026 Desired Skills Communication skills IT skills Problem solving skills Team working UK driving licence Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade ...

growth journey and success story. At Seriun, we’re looking for a passionate individual looking to start or progress their career in IT as an IT Support Engineer Apprentice. Role Provide technical support to customers both internal and external through a range of communication channels Communicate … required troubleshooting methodology and tools Install and configure relevant software and hardware as appropriate. For example, mobile apps, printers, projectors, scanners and cameras. Support the roll-out of upgrades or new systems or applications Apply the appropriate security policies to ICT tasks in line with organisational requirements Undertake ...

IT Apprentice, you will support the day-to-day running of the school’s IT systems, helping ensure reliable, secure, and effective technology use across teaching, learning, and administration. You will gain hands-on experience while working alongside experienced IT staff. Role Key Responsibilities: Provide first … line technical support to staff and students (hardware, software, and network issues) Assist with the setup, maintenance, and troubleshooting of desktops, laptops, and classroom technology Support the management of user accounts, passwords, and access permissions Help maintain and monitor the school’s network infrastructure and systems Assist with ...

Working across both North Walsham High School and Millfield Primary School, you will play a key role in supporting the Trust's IT infrastructure, maintaining devices and networks, resolving technical issues, and assisting with audio-visual services. You'll gain exposure to a broad range of technologies … supportive environment. Role Provide first-line IT support, troubleshooting hardware, software, and connectivity issues Install, configure, and maintain laptops, desktops, iPads, printers, and other IT equipment Create and manage user accounts across Microsoft 365 and other key systems Support the maintenance and security of the Trust ...

During this apprenticeship, you’ll build foundational IT knowledge through mandatory units in both Hardware and Software pathways. Both pathways cover core modules like Methodologies and Principles, Core Technical Knowledge, and Security and Legislation, with options tospecialise in Hardware or Software. Role Duties and Responsibilities Collaboration: Work with … IT team and other departments to support overall IT operations. Software Installation: Assist with installing software across the business. Onboarding Support: Help set up new starters with access ID cards, laptops, mobile phones, and more. IT Support: Provide basic IT assistance and liaise ...

looking for an enthusiastic IT Support Apprentice who enjoys solving problems, learning new technology and helping people. Role You will join our Support team and help customers use our software effectively. With training and support from experienced colleagues, you will learn how to investigate issues, manage … support requests and resolve common technical problems. You will also gain experience in software testing, databases, cloud technology and customer service while working towards an IT qualification. Key Responsibilities: Respond to customer queries by phone and email Log, manage and update support tickets Investigate and resolve common ...

About the opportunity Take this free training, gain a certification and guaranteed career support - no brainer! Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting … learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles and salaries IT Systems Administrator: £25,000 - £35,000 Technical Support Technician: £23,000 - £27,000 Entry ...

IT Apprentice role is a developmental position within the Darlington IT department. The working hours are Monday to Friday, with flexibility to suit business needs. On completion of this apprenticeship, Level 3- Information’s Communications Technician qualification. Role We are looking for an enthusiastic IT Apprentice … will learn how a major global organization operates, gaining the tools and exposure you will need to begin building your career in IT and power your potential! In this role, you will make an impact in the following ways: Supporting small-scale IT projects and initiatives from gathering ...

Control Group International are specialists in the specification and installation of integrated electronic systems predominantly to the commercial market. The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the ability to effectively manage client expectations. Role Whilst … responsibilities will vary, the main duties of the role can be summarised as follows: To maintain a high degree of customer service for all support queries and adhere to good service management principles To take ownership of user problems and be proactive when dealing with user issues ...

will be responsible for system wide technical support including workstations, laptops, printers, audio-visual, telecoms and printing. In co-operation with teachers, you will support the teaching of IT by preparing relevant materials and working alongside pupils and teachers in the IT suites. Role Handle frontline … team as required Install and maintain computer hardware, workstations, laptops, audio/visual equipment and peripherals Maintain an up-to-date inventory of IT equipment Assist with the expansion of the school network infrastructure including switches, cabling and wireless network equipment Routine administration including iPad maintenance, data backups, workstation ...

Gain experience of providing 1st & 2nd line support to a range of clients, resolving issues and problems with customers' IT infrastructure, providing insight and proposing solutions to IT issues. You will work on a range of projects, including upgrades, migrations and implementations. Role Learning many aspects … providing support to customers, including helping users who have technical issues or need help with supporting applications Dealing with alerts and automated system monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk ...

will answer end-user support requests received via email, online forms and the telephone. Working at the forefront of the support department, you will prioritise and log support requests, liaise with clients to diagnose and fix problems and escalate issues to more experienced engineers where necessary. Role … Answer telephones and email, log calls, identify urgency and impact, ensure timely resolution of jobs 1st level support – solve simple queries Routine housekeeping on servers; eg backups, anti-virus, updates and renewals Grow technical knowledge and ability to solve problems and provide on-going support for clients Check ...

recognised qualification, and the chance to grow with us. Earn while you learn, gain real experience and a qualification alongside a professional, supportive, IT team that helps keep vital services running across our organisation. Role You'll support the delivery of reliable, secure and effective IT services … while developing the skills needed for a successful career in IT: Providing first-line technical support to colleagues across the Trust Assisting with the setup, configuration and maintenance of computers, mobile devices, software and printers Supporting the IT helpdesk by logging, updating and resolving support tickets ...

This is a full-time hybrid role for an Information Technology Help Desk Support Specialist, based in Warrington with flexible opportunities for remote work. The role involves providing excellent customer service and technical assistance by troubleshooting and resolving IT issues. Role Provide end-to-end support … Duration 1 Year 4 Months Positions Available 1 Closing Date Monday, 28th September 2026 Start Date Wednesday, 28th October 2026 Desired Skills Communication skills IT skills Organisation skills Problem solving skills Team working Initiative About the Employer BROAD ACCESS SERVICES LTD Professionals from Broad Access Services and its partner ...