51 to 74 of 74 Apprenticeship IT Support Jobs in the UK excluding London

We have an exciting opportunity to join our knowledgeable and friendly IT team as an Apprentice. You will complete a level 3 qualification whilst gaining valuable skills, experience and behaviours from the workplace and team around you. Working within Sharnbrook Academy, you will be the first point of contact. … Role The Opportunity: To gain a nationally recognised qualification in IT To gain valuable skills and experience in a workplace environment To work with a knowledgeable and friendly team To develop an understanding of IT support functions within education To obtain a wealth of transferable skills A … multi-academy trust of 30 schools, Meridian Trust can provide a wide network of opportunities for collaboration and career development for both teaching and support staff. With an initial teaching training facility and a teaching hub network within our Trust, there are ample opportunities to both, get into teaching more »

Are you fascinated by the dynamic world of IT and intrigued by the prospect of contributing to a thriving Multi-Academy Trust? Eager to embark on a fulfilling career, while actively earning as you learn? Imagine honing skills that seamlessly translate into both professional success and personal growth. If … resonates with you, then this opportunity is tailor-made for your aspirations! This exciting opportunity is for an apprentice to join an ever-growing IT team based in Loughborough. You will work alongside the Trust IT Manager and team to ensure the smooth running of the technical IT … candidates with good communication and problem-solving skills, with a high level of accuracy and attention to detail. Along with a good level of IT skills including Microsoft Office software, you will be able to manage your own workload and respond swiftly to tight deadlines. In this role, youll more »

A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in IT and customer service. Dealing with colleagues and customers both in the UK and around the world. Will involve assisting the team in varied aspects, including device configuration, customer and … IT support. Role Offering both a prompt response and a proactive resolution to all support issues within the SLA Answering customer support calls in a timely, clear and professional manner Assisting customer as first line technical support to diagnose, troubleshoot and resolve the simple issues (for … example, checking network details, troubleshoot network connection, username and password) Promptly escalate more complex issues to second line technical team Support our engineers on setting up the network within the device during installation Configure network details on devices (set up IP address, gateway, port forwarding etc.) Configure new devices more »

Are you eager to launch your career in IT with an outstanding opportunity? If so, keep reading! Baltic Apprenticeships has partnered with a fantastic client eager to expand their IT team by adding an apprentice. This role comes with a competitive benefits package and is a chance you … include everything from supporting the helpdesk to installing and maintaining computer hardware, as well as visiting various academies within the trust to assist with IT-related issues. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. … A Typical Day in the Job: Provide a prompt basic level of support to staff, students and visitors to the Academies across the Trust. Maintain consumable levels on printers and photocopiers. Change student account information on request. Install and image computer hardware as and when required. Support and more »

Are you passionate about technology and eager to kickstart your career in the dynamic world of IT? Look no further! We're seeking a motivated and enthusiastic individual to join our team as an IT Apprentice, specialising in providing communications and business systems to SMEs, mid-market, enterprise … your Level 3 Information Communications Technician delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide basic technical support to end-users via phone, email, or in person. This includes troubleshooting issues related to software, hardware, and network connectivity. Monitor and manage the … IT ticketing system, logging incoming support requests, prioritizing them, and escalating issues as necessary. Assist with the setup, configuration, and maintenance of desktops, laptops, printers, and other hardware devices. Install, configure, and update software applications on user devices according to company policies and procedures. Assist users with password more »

to appoint a friendly and approachable ICT apprentice to join a busy team responsible for business systems, infrastructure and computing in a rapidly evolving IT environment. You will provide IT support to colleagues in person, by email and using remote access tools. Role Provide timely support … to your colleagues in person, by email and using remote access tools Configure and maintain company laptops and phones. Help to ensure that office IT equipment is always available and fit for use Assist the Business Systems Manager, Head of Computing and Digital Solutions Engineers in supporting day to more »

We are looking for a passionate, dedicated IT enthusiast to join our clients growing team as an Apprentice. This Apprenticeship will be the perfect stepping-stone into your dream IT career. Our clients is dedicated to ensuring that all staff members are continuously trained and mentored to guarantee … most out of your time within the business. You will be working side by side with your mentor that will develop you into the IT expert you have always dreamt of. In this role, youll work towards your IT Support Technician qualification delivered by our expert training … team at Baltic Apprenticeships. A Typical Day in the Job: Offer 1st line support by dealing with technical issues, managing and resetting passwords, installing and deploying software, Managing hardware and devices Utilise ConnectWise ticketing system Communicate with customers via phone, email, remote access, and ticketing system Involved in server more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Provide technical support to end-users at the Keighley factory and remote support to users at the … Romania, Mexico, and India sites. Role Troubleshoot hardware, software, and network issues, ensuring timely resolution to minimise downtime. Install, configure, and maintain IT equipment, including desktops, laptops, printers, and networking devices. Perform regular system maintenance tasks, such as software updates, antivirus scans, and data backups. Collaborate with the IT team to develop and implement IT policies, procedures, and best practices. Assist with IT projects, such as system upgrades, migrations, and deployment Technologies used: Microsoft Office, 365, SharePoint, Teams, Azure, PowerBI, Epicor ERP Cisco, HP Aruba, Fortigate. Training Why choose our Azure Cloud Support Specialist apprenticeship more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include install/uninstall, troubleshoot, data recovery and maintain applications, products and equipment. Role Escalate incidents to next level support when the solution is unknown or cannot be solved within defined time frames Implementation/Installation and administration/maintenance of IT services with focus on availability, reliability and manageability following Paul Hartmann IT standard processes in coordination with responsible IT management Active contribution to Service … Desk Team activities where required and to KB (create documentation where required) Provide support to external customers who use Hartmann’s digital applications Ensure standards of infrastructure hardware and software Support implementation of new and/or improved IT processes following Paul Hartmann IT standards Identify more »

want to miss. You'll be part of a dynamic helpdesk team within a company comprising 1,000 staff members. The team provides ample support to ensure you successfully complete your Apprenticeship. Notably, the company has had two apprentices in the past who have transitioned into full-time roles … at Baltic Apprenticeships. A Typical Day in the Job: Helping diagnose malfunctioning systems, hardware and software using Event Viewer, Active Directory and Wireshark. Providing support both physically and virtually with updates, wireless connections, networks, and cloud systems. Logging and managing ICT technical support incidents and queries on Freshdesk … SLA's. Assisting with the ongoing provision of a secure ICT infrastructure Act as a first point of contact to colleagues, problem solve and support users with technical issues. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits more »

A leading supplier of IT Services and Software to the Retail Industry, providing EPOS Solutions and Software to both small and large retailers is now looking for an IT Technical Support Apprentice to cover a host of duties. This is an excellent opportunity to begin an IT career and gain experience in a wealth of disciplines. Role Daily duties will include: To Log Incoming Support Calls To assist the Senior Support Engineer(s) with Internal and External (Client) Support (Hardware & Software) To deal promptly with Support Calls and allocate to appropriate engineer … in the absence of the Senior Support Engineer To input and update information onto the Maintenance Logging System To inform clients of Support Log Reference Numbers & update Clients as Required To undertake/assist with System installations – Internal and External To provide Out of Hours Support on more »

You'll receive support from the team, who are amongst other things all Microsoft Certified System Engineers. They will encourage you to achieve your full potential as they are keen to Share their knowledge and develop the skills of an equally ambitious, motivated & enthusiastic IT Technical Support Apprentice. Role If you have basic knowledge of IT Operating Systems and Networking and would like to develop these skills and have a desire to improve your knowledge with an IT Apprenticeship in a supportive environment, then this could be the opportunity you are looking for. Duties … Work within the Support Team to handle day-to-day customer requests and incidents logged to the Service Desk Liaise with customers & suppliers to diagnose & fix their computer hardware/software issues Establishing and maintaining cloud-based systems with a focus on Office 365 and Azure Installation tasks (including more »

Our continued success and expansion has driven a requirement for a Helpdesk Support Engineer to join our Helpdesk Support team. Our Helpdesk Support Engineers provide direct network, desktop and server technical support in a fast paced, team oriented, 24x7, worldwide environment. We're now looking for … an eager candidate to join us as an apprentice. Role As a Helpdesk Support Engineer, your responsibility is to analyze and diagnose issues reported by our clients. You will perform an initial review and investigation of these issues. This includes root cause analysis, determining areas of interest, and narrowing … and the ability to work well under pressure. An individual must be able to satisfactorily perform each essential duty listed below. Main Responsibilities: Providing support via telephone, email and remote and on-site support, helping and maintaining our clients server and desktop infrastructure Management of user accounts, installation more »

As an IT Helpdesk Apprentice, you will play a vital role in providing technical support and assistance to end-users within the organisation. You will work under the guidance and supervision of experienced IT professionals, learning and developing your skills in troubleshooting and resolving various technology-related … Apple hardware and server technologies Typical roles and responsibilities include; Desktop PC and laptop software builds and imaging Testing and fault finding of various IT and audio visual hardware Providing hard drive/solid state disks erasure and destruction techniques and processes Erasing and configuring network infrastructure hardware Auditing … and logging IT and audio-visual hardware Maintaining stocks of equipment Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship qualification Functional Skills in maths and English, if required Blended on/off the job training and location to be confirmed Full-time more »

customer satisfaction. Supporting schools, academies, and multi-academy trusts in the primary, secondary, and independent sectors. They are confident that their services can transform IT schools, and their growing reputation and customer base are a testament to this. Roles and responsibilities; Service desk support- diagnosis of IT … and hardware Maintain and fix other computing equipment Assist in system upgrades and system maintenance Assisted site visits to schools alongside field technicians, to support with issue resolutions Liaise with third party suppliers such as Internet Service Providers and vendors Support with technology asset management Support Technician … Duties: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the more »

As an IT Apprentice you will be joining our Service Desk team, who are responsible for answering calls and emails from our clients. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme. Role As an … IT Apprentice, you will be joining our Service Desk Team, who are responsible for answering calls and emails from our clients You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients' systems, and how to resolve their … IT problems During your apprenticeship you will be answering the phone and eventually resolving issues yourself While in the role you will gain exposure to: Active Directory Microsoft Exchange & 365 Microsoft Servers Cloud Systems Virtualisation (VMware, vSphere, HyperV) Office Operation Systems Training You’ll be trained by our internal more »

Are you passionate about all things IT and enjoy helping others with IT related issues? If so this could be the role for you! Ready to kickstart your IT career with industry leaders? Join our apprenticeship program where we deliver cutting-edge IT projects that help … private, and not-for-profit sectors. Start your journey with us and gain hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service … skills Ability to work as part of a team and unsupervised on occasion Ability to apply a calm and considered approach to support calls/incidents Ensure adherence to all ITPS policies including ISO security and quality policies in accordance with the role Ensure where necessary support calls more »

Are you passionate about all things IT and enjoy helping others with IT related issues? If so this could be the role for you! Ready to kickstart your IT career with industry leaders? Join our apprenticeship program where we deliver cutting-edge IT projects that help … private, and not-for-profit sectors. Start your journey with us and gain hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service … skills Ability to work as part of a team and unsupervised on occasion Ability to apply a calm and considered approach to support calls/incidents Ensure adherence to all ITPS policies including ISO security and quality policies in accordance with the role Ensure where necessary support calls more »

The apprentice’s role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Duties include installation of software and hardware and supporting business critical systems, operating … system and applications. Role Answering the telephone, responding to emails and updating requests Provide first line analysis of all IT issues and ensure that SLAs are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your … assignments to a good standard, and on-time Training ICT (Information Communications Technician) Level 3 apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Potential for more »

eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Cloud Network Specialist - Level 3 Apprenticeship. The role will include helping with documentation used across the company and help with project documentation. Role Main … Include process flows, decision/action outputs and specify any rules required to help Developers code a solution Liaise with customer and second line support to resolve issues on the phone, MS Teams, Freshdesk Portal and e-mail Update help material to reflect the change and upload to our … online Customer Support site Set up new user account access to the Support Site. Action licences and set-up new users Must be able to adhere to strict SLA response times and prioritise workload accordingly Produce procedural documentation, diagrams and written instructions for repeated support calls to more »

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Assemble computer systems, including desktops, workstations, and servers, based on provided configurations and specifications. Role Responsibilities: Assemble computer systems … interview. Expected Duration 16 Months Positions Available 1 Closing Date Wednesday, 10th July 2024 Start Date Monday, 22nd July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Team working Non judgemental Qualifications any subject -- x3 GCSE or equivalent … equivalent, grade 3+ (D or above) (Essential) About the Employer 1ST TECHNOLOGIES LTD At 1st Technologies, we take pride in being a market-leading IT refurbishing company, dedicated to providing high-quality, cost-effective, and sustainable IT solutions. As the demand for cutting-edge technology continues to grow more »

Assist with providing essential technical support to the Group both onsite and offsite at our site offices around the UK and our Head Office in Rotherham Role Assist with: Responding to incoming support requests via phone, email or ticketing system Diagnosing and resolving technical issues related to hardware … Expected Duration 18 Months Positions Available 1 Closing Date Sunday, 7th July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications … subjects including English and Maths GCSE or equivalent, grade C/4 and above (Essential) About the Employer HORBURY SUPPORT SERVICES LIMITED Horbury was originally formed in 1992 and initially specialised in drylining and fire protection business. Through acquisition and organic growth, we have expanded into a group of more »

day duties will include: Reporting to our Commercial Director and working within a busy sales team The role will be a combination of sales support (administration, sales processing and procurement and ensuring that all sales are properly recorded and dispatched) Billing queries A broad range of reporting and analysis … approach to problem resolution. Some previous experience using MS Excel is essential, but full training will be provided on this and all other systems It is important to us that you are interested in developing your career in a sales-driven environment Training You will be completing your Level … IT Technical Sales apprenticeship via remit training Your training will be delivered to you via our blended learning model. 16 month qualification (13 months of learning and a 3-month End Point Assessment) There is good progression offered as part of this role, with potential routes into new business more »