8 of 8 Apprenticeship Service Delivery Jobs in the UK excluding London

Employment Team, who support the Council in meeting its statutory duties in relation to Raising the Participation Age legislation. Role The Young People Tracking Service is responsible for maintaining the Client Caseload Information System, making statutory returns to the Department for Education and providing data, information and analytical support … areas as appropriate and providing advice and guidance specific to the service. Cover the duties of the Lead Officer in their absence so priority service delivery requirements can be maintained and fulfilled, including attending meetings as appropriate. Undertake any other duties and responsibilities as may be assigned from ...

Duties will include, but are not limited to: Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels Diagnose, troubleshoot, and resolve IT issues relating … Southco’s IT and security standards Maintain accurate ticket records and technical documentation, ensuring all actions, resolutions, and updates are clearly logged within the service management system Collaborate with global IT colleagues and third‐party suppliers to support service delivery, system upgrades, and routine maintenance activities Support ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. Role Provide first … customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device support, and platform ...

important team role in the day-to-day smooth running of the offices. Role Key Responsibilities: Input, maintain, and update client, staff, and service data within company databases and care management systems Ensure data records are accurate, complete, and maintained in line with company procedures and data protection requirements … systems Monitor shared inboxes and respond to routine enquiries, escalating issues where appropriate Support the collection, validation, and reporting of operational data to assist service delivery and business performance monitoring Produce basic reports, spreadsheets, and data summaries using Microsoft Office applications and other business software Record and update ...

students, and escalate to 2nd line as and when required To monitor the Trust helpdesk and respond to phone calls with outstanding customer service and communication Ensuring requests are dealt with quickly and efficiently, while prioritising tasks Changing staff and student passwords on various Trust systems when requested Assisting … CCTV queries when requested in a confidential manner To implement and promote the TMET policies and procedures relating to all areas of employment and service delivery To work in a confidential manner when handling data Maintain high professional standards of conduct, attendance and punctuality To be willing ...

Cyber Security Apprentice, working within Secure Managed Services, will gain hands-on experience across the Service Desk, Platforms, and Professional Services. This rotational role builds a strong foundation in IT operations, security best practices, risk and compliance, and client-focused service delivery. Role Your job duties will include … Support day-to-day incident resolution and service requests on the Service Desk, developing troubleshooting and communication skills. Assist with infrastructure and cloud platform tasks, learning how secure environments are built, maintained, and monitored. Work within the Professional Services team on project-based work, contributing to solution design ...

local government organisations for more than 20 years.The company places strong emphasis on working closely with its clients. From the initial stages through to delivery, Stopford collaborates with authorities to understand their specific needs and create scalable, cost-effective solutions. These systems are designed to improve and modernise service ...

Install and configure test versions of software and perform quality checks Support live system installations, upgrades, and post-deployment checks Perform routine system and service monitoring checks Identify and report areas of concern for further investigation Provide assistance with internal IT infrastructure and liaise with external suppliers where required … local government organisations for more than 20 years.The company places strong emphasis on working closely with its clients. From the initial stages through to delivery, Stopford collaborates with authorities to understand their specific needs and create scalable, cost-effective solutions. These systems are designed to improve and modernise service ...