5 of 5 Apprenticeship Service Management Jobs in the UK excluding London

Apprentice and support the delivery of IT and cloud services to our clients. The programme will provide exposure to cloud technologies, networking, operating systems, service management, and troubleshooting whilst working within a busy Managed Service Provider environment. Role Provide first-line IT support to clients via phone … excellent opportunity to build a long-term career in IT and cloud computing. You will gain experience across cloud platforms, networking, operating systems, and service management while working alongside experienced engineers. Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent Cloud Support ...

Certificate in Requirements Engineering BCS Practitioner Certificate in Modelling Business Processes BCS Practitioner Certificate in Business Analysis Practice BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Role of the BA Investigation and Elicitation Techniques Process and Data Modelling Stakeholder Analysis & Management …/9-4 or equivalent (Essential) About the Employer PAYSTREAM ACCOUNTING SERVICES LIMITED Paystream are one of the UK's largest Umbrella and Accountancy service provider. This opportunity is in their software development arm Tifo. Tifo builds and sells software into recruitment agencies throughout the UK, our biggest product ...

technical team. Role Provide technical support to internal users, either onsite, by telephone or by email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with … software or hardware problems detected Support colleagues in using computer equipment by providing appropriate guidance and advice To escalate more complex service issues to the relevant IT Support member To escalate non-IT issues internally where required To arrange for external technical support where problems cannot be resolved ...

include: Responding to IT queries from staff and students, helping to identify and resolve common technical problems Recording support requests in the IT service management system, updating tickets and referring more complex issues to the appropriate colleague Keeping staff informed of progress on reported faults and requests Assisting … Closing Date Monday, 16th November 2026 Start Date Tuesday, 1st December 2026 Desired Skills Communication skills Organisation skills Problem solving skills Team working Customer Service Professional adaptable Willingness to Learn Technical Aptitude Qualifications English and Maths GCSE, grade 4/C and above (Essential) About the Employer St John ...

This role is designed for a motivated individual who wants to launch a career in Service Management. You will train towards a nationally recognised qualification while supporting our team with client projects, team activities and business operation opportunities. Role Support the Service Manager in coordinating daily service activities and ensuring services are delivered safely, efficiently, and to the required standard. Assist with allocating work, monitoring workloads, and following up on service requests or operational issues. Help maintain accurate service records, schedules, reports, and documentation. Identify routine issues affecting service delivery and escalate them ...