As an IT SupportEngineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over the phone and … via a ticketing system. Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems. Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs. Prioritising and managing your workload effectively. Meeting key performance targets and service standards. Contributing to process and technical improvements. Following company procedures, policies … GCSE, grade 3+ (D or above) (Essential) About the Employer BUBBLE IT SOLUTIONS LTD Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to More ❯
Thrive Co-Operative Learning Trust are seeking an enthusiastic IT SupportEngineer Apprentice to join their dedicated IT team. This role offers hands-on experience across all schools within the Trust, supporting staff and pupils with IT services and equipment. Role Preparing IT areas and performing daily hardware checks Maintaining IT consumables and asset registers Providing technical support … reprographics and paper stock management Creating ID cards and managing access systems Escalating technical issues to senior engineers Demonstrating commitment to professional development Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud More ❯
The role is to support and maintain Networked hardware including servers and computers and assist in managing of college owned mobile devices. This includes operating, maintaining, distributing, installing, configuring, repairing, and upgrading various computer and electronic products while ensuring their optimal performance. Role To assist the IT Team as needed, contributing to the efficient and effective operation of the … area Assist in the support of desktop computers running operating systems including Windows, IOS & Chrome Assist in support of college owned mobile devices, including laptops, tablets & mobile phones Maintain up-to-date knowledge of computer equipment and assist with its installation To become proficient in the application and use of a wide range of IT systems and processes … Receive and respond to incoming support calls and/or e-mails regarding computer & mobile device technical problems Manage daily tasks to ensure service levels are achieved and proactive maintenance and change implementation objectives are met Perform onsite analysis, diagnosis, and resolution of computer hardware problems and recommend and implement corrective solutions, including offsite repair as needed Document instances More ❯
We are looking for keen and capable digital support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds … relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. Providing data, software and hardware, our tight-knit, dynamic team has unparalleled expertise in sensor design, pollution modelling and analysis, and we use this to provide insights to government and industry globally. You … will get the chance to develop your technical skills and help us to improve and mature our support systems as you go. You’ll also work closely with our varied and global customer base – you’ll go from assisting air quality consultants in London, to remotely supporting an engineering team in Central America. What You’ll Do Provide technical More ❯
apprenticeship and provide a well-rounded introduction to your career in IT. Within a small team you will encounter a wide variety of experiences and challenges from end user support, administrator tasks and server related issues. Role Fault finding IT issues Investigation and resolving end user queries and faults with any IT related end user software and/or … equipment Microsoft administration Deployment of IT equipment Use of an RMM (Remote Monitoring & Management) software to support end users Provide troubleshooting and technical support face to face, via phone, web-based tools and email for our internal users Additionally, when not carrying out the roles above there will be opportunity to work with the Technical Wi-Fi team More ❯
GROSVENOR HOUSE, 2 GROSVENOR SQUARE, SOUTHAMPTON, England
ZAPPIE COMMUNICATIONS LTD
Zappie Communications are looking for a motivated and curious individual to join the team as a Telecoms Engineer Apprentice. This is an exciting opportunity to kick-start your career in a fast-paced, ever-evolving industry. You’ll work alongside experienced engineers to learn how to install, maintain, and repair telecoms systems. Role The Field Engineer will be … records and reports of completed work Supporting senior engineers and learning from their expertise Attending off-the-job training sessions with our apprenticeship training provider Training Level 3 IT Support Technician Apprenticeship Standard You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham You will be supported every 6-8 weeks … your PETA Learning & Development Coach After the successful completion of the apprenticeship, there will be an opportunity for the apprentice to stay in a permanent position as a field engineer Apprenticeship Standard Information communications technician (level 3) Training Provider PETA LIMITED Working Week Monday - Friday, 08:00 - 17:00 (45 mins paid lunch break). Expected Duration 1 Year More ❯