3 of 3 Apprenticeship Support Engineer Jobs in the UK excluding London

levels of workload as the service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping to ensure that both individual and team SLAs are met Respond to customer calls and tickets daily, resolving them within SLA and keep … necessary Contact suppliers where necessary to escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding at all times of SolCo’s product set and … take ownership of improving knowledge Training This is a Level 3 Information Communication Technician Apprenticeship (Support Technician Pathway) Classroom sessions are bi-weekly An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence Potential for full time employment on successful completion of the apprenticeship Transferable skills that are invaluable in the wider world More ❯

the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website. Training You can see full details of this apprenticeship on Civil Service Jobs. Apprenticeship Standard Digital support technician (level 3) Training Provider To Be Confirmed Working Week Click apply to see full details of the working week for this apprenticeship. Expected Duration 1 Year 3 Months More ❯

the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website. Training You can see full details of this apprenticeship on Civil Service Jobs. Apprenticeship Standard Digital support technician (level 3) Training Provider To Be Confirmed Working Week Click apply to see full details of the working week for this apprenticeship. Expected Duration 1 Year 3 Months More ❯