Support Engineer Jobs in the UK excluding London

Support Engineer
UK > UK excluding London

The median Support Engineer salary in the UK excluding London is £35,849 per year, according to job vacancies posted during the 6 months leading to 20 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 May 2025
Same period 2024 Same period 2023
Rank 95 81 123
Rank change year-on-year -14 +42 +57
Permanent jobs requiring a Support Engineer 1,217 2,236 1,645
As % of all permanent jobs advertised in the UK excluding London 3.05% 3.12% 2.78%
As % of the Job Titles category 3.37% 3.29% 3.12%
Number of salaries quoted 752 2,027 1,271
10th Percentile £25,750 £24,000 £25,000
25th Percentile £29,000 £26,250 £26,250
Median annual salary (50th Percentile) £35,849 £32,000 £32,000
Median % change year-on-year +12.03% - +1.59%
75th Percentile £43,750 £40,000 £38,750
90th Percentile £57,000 £50,000 £47,500
UK median annual salary £37,500 £32,500 £33,500
% change year-on-year +15.38% -2.99% -

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 36,162 67,952 52,783
% of permanent jobs with a recognized job title 90.75% 94.86% 89.22%
Number of salaries quoted 18,671 47,990 30,170
10th Percentile £26,968 £26,750 £29,750
25th Percentile £37,500 £35,000 £38,750
Median annual salary (50th Percentile) £51,564 £50,000 £53,059
Median % change year-on-year +3.13% -5.76% +6.12%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Engineer in the UK excluding London

Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Engineer in the UK excluding London.

Salary trend for Support Engineer in the UK excluding London

Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Engineer in the UK excluding London over the 6 months to 20 May 2025.

Salary histogram for Support Engineer in the UK excluding London

Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the UK excluding London region over the 6 months to 20 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +34 452 £39,500 +31.67% 146
North West +61 364 £39,500 +41.07% 74
South East -17 334 £37,500 +8.70% 220
Midlands -48 184 £37,500 +25.00% 130
East of England -24 118 £35,000 +12.90% 102
West Midlands -22 103 £35,000 +16.67% 59
South West -32 95 £32,000 -1.54% 99
Yorkshire -2 83 £32,000 -1.54% 44
East Midlands -36 81 £37,500 +25.00% 64
Scotland +66 24 £30,000 +6.19% 28
Wales -5 11 £22,500 -18.18% 25
North East -13 5 £35,000 +7.69% 30
Northern Ireland +9 4 £55,000 +57.14% 17
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 20 May 2025, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Engineer in the job title.

1 532 (43.71%) Social Skills
2 461 (37.88%) Windows
3 445 (36.57%) Microsoft
4 393 (32.29%) Degree
5 329 (27.03%) Problem-Solving
6 320 (26.29%) Active Directory
7 305 (25.06%) Microsoft 365
8 284 (23.34%) BPSS Clearance
9 267 (21.94%) Stakeholder Engagement
10 226 (18.57%) Azure
11 198 (16.27%) Customer Service
12 161 (13.23%) Windows Server
13 147 (12.08%) Firewall
14 139 (11.42%) Driving Licence
15 129 (10.60%) VMware
15 129 (10.60%) Linux
15 129 (10.60%) Microsoft Exchange
16 127 (10.44%) Cisco
17 120 (9.86%) ITIL
18 114 (9.37%) IEC 61508
18 114 (9.37%) Def Stans
19 109 (8.96%) VMware Infrastructure
20 103 (8.46%) WAN
21 102 (8.38%) DNS
21 102 (8.38%) Security Cleared
22 92 (7.56%) LAN
22 92 (7.56%) SQL
23 91 (7.48%) PowerShell
24 88 (7.23%) Microsoft Certification
25 87 (7.15%) Infrastructure Engineering

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 129 (10.60%) Microsoft Exchange
2 78 (6.41%) SharePoint
3 15 (1.23%) IIS
4 8 (0.66%) Confluence
5 7 (0.58%) IBM Domino
6 2 (0.16%) Apache
6 2 (0.16%) Exchange Server 2013
6 2 (0.16%) Office Communications Server
6 2 (0.16%) Skype for Business
7 1 (0.082%) Apache Spark
7 1 (0.082%) CMS
7 1 (0.082%) Exchange Server 2007
7 1 (0.082%) Exchange Server 2010
7 1 (0.082%) JOnAS
7 1 (0.082%) SharePoint 2010
7 1 (0.082%) SharePoint Server
7 1 (0.082%) Tomcat
7 1 (0.082%) Umbraco
Applications
1 66 (5.42%) Microsoft Office
2 15 (1.23%) Microsoft Excel
3 8 (0.66%) AutoCAD
4 6 (0.49%) Chatbot
5 5 (0.41%) MS Visio
6 3 (0.25%) Autodesk Inventor
7 2 (0.16%) SOLIDWORKS
8 1 (0.082%) Microsoft PowerPoint
8 1 (0.082%) Weka
Business Applications
1 20 (1.64%) Teamcenter
2 9 (0.74%) Oracle Applications
2 9 (0.74%) Oracle EBS
3 4 (0.33%) Dynamics NAV
4 3 (0.25%) Remedy ITSM
5 2 (0.16%) SAP S/4HANA
6 1 (0.082%) Dynamics CRM
Cloud Services
1 305 (25.06%) Microsoft 365
2 226 (18.57%) Azure
3 67 (5.51%) AWS
4 50 (4.11%) Entra ID
5 38 (3.12%) SaaS
6 30 (2.47%) Power Platform
7 20 (1.64%) GCP
8 18 (1.48%) OneDrive
9 14 (1.15%) Power Automate
10 11 (0.90%) Mimecast
11 7 (0.58%) Azure Storage
12 6 (0.49%) Amazon ECS
12 6 (0.49%) AWS Lambda
12 6 (0.49%) Cloud Computing
12 6 (0.49%) Dynamics 365
12 6 (0.49%) OpenShift
12 6 (0.49%) Serverless
13 5 (0.41%) GitHub
13 5 (0.41%) IaaS
13 5 (0.41%) PaaS
Communications & Networking
1 147 (12.08%) Firewall
2 103 (8.46%) WAN
3 102 (8.38%) DNS
4 92 (7.56%) LAN
5 80 (6.57%) DHCP
6 68 (5.59%) Broadband
7 64 (5.26%) VPN
8 49 (4.03%) SAN
9 44 (3.62%) VLAN
10 42 (3.45%) TCP/IP
11 37 (3.04%) Internet
11 37 (3.04%) Network Security
12 35 (2.88%) Wi-Fi
13 31 (2.55%) NAS
14 28 (2.30%) WLAN
15 25 (2.05%) Remote Desktop
16 23 (1.89%) VoIP
17 21 (1.73%) SD-WAN
18 17 (1.40%) VSAT
19 13 (1.07%) Cisco IOS
Database & Business Intelligence
1 52 (4.27%) SQL Server
2 26 (2.14%) Power BI
3 15 (1.23%) MySQL
4 12 (0.99%) Amazon RDS
5 8 (0.66%) DB2
6 4 (0.33%) Metabase
7 3 (0.25%) Azure SQL Database
8 2 (0.16%) Apache Cassandra
8 2 (0.16%) MongoDB
8 2 (0.16%) NoSQL
8 2 (0.16%) PostgreSQL
9 1 (0.082%) Apache Hive
9 1 (0.082%) Big Data
9 1 (0.082%) Elasticsearch
9 1 (0.082%) MariaDB
9 1 (0.082%) RDBMS
9 1 (0.082%) Relational Database
9 1 (0.082%) SQL Server Reporting Services
Development Applications
1 34 (2.79%) JIRA
2 7 (0.58%) SQL Server Management Studio (SSMS)
3 6 (0.49%) Git
4 5 (0.41%) Jenkins
5 3 (0.25%) Vagrant
6 2 (0.16%) JUnit
6 2 (0.16%) LabVIEW
7 1 (0.082%) ClearCase
7 1 (0.082%) ClearQuest
7 1 (0.082%) Eclipse
7 1 (0.082%) Gradle
7 1 (0.082%) IntelliJ
7 1 (0.082%) Rational DOORS
7 1 (0.082%) Sonatype Nexus
7 1 (0.082%) Visual Studio
General
1 532 (43.71%) Social Skills
2 54 (4.44%) Analytical Skills
3 52 (4.27%) Inclusion and Diversity
4 50 (4.11%) Manufacturing
5 45 (3.70%) Telecoms
6 35 (2.88%) Finance
7 34 (2.79%) Organisational Skills
8 24 (1.97%) Public Sector
9 23 (1.89%) Retail
10 19 (1.56%) Presentation Skills
11 13 (1.07%) Electronics
12 11 (0.90%) Advertising
13 8 (0.66%) Law
13 8 (0.66%) Legal
13 8 (0.66%) Local Government
14 7 (0.58%) Back Office
14 7 (0.58%) Marketing
15 6 (0.49%) Aerospace
16 5 (0.41%) Automotive
16 5 (0.41%) Games
Libraries, Frameworks & Software Standards
1 11 (0.90%) Middleware
2 9 (0.74%) Oracle Fusion
3 8 (0.66%) .NET
4 6 (0.49%) Spring
5 3 (0.25%) AngularJS
5 3 (0.25%) EDI
5 3 (0.25%) Spring Boot
6 2 (0.16%) React
6 2 (0.16%) Software Packaging
6 2 (0.16%) XML
7 1 (0.082%) JSON
7 1 (0.082%) Kafka
7 1 (0.082%) ModSecurity
7 1 (0.082%) SAP Basis
7 1 (0.082%) ServiceStack
7 1 (0.082%) WSH
Miscellaneous
1 139 (11.42%) Driving Licence
2 80 (6.57%) Management Information System
3 39 (3.20%) Self-Motivation
4 38 (3.12%) Onboarding
5 26 (2.14%) Clustering
6 24 (1.97%) Data Centre
7 18 (1.48%) Satnav
8 16 (1.31%) Mobile App
9 14 (1.15%) Video Conferencing
10 12 (0.99%) Replication
11 9 (0.74%) PKI
12 8 (0.66%) Social Media
13 7 (0.58%) Linux Command Line
14 6 (0.49%) EPoS
14 6 (0.49%) Legacy Systems
14 6 (0.49%) Private Cloud
15 5 (0.41%) Enterprise Software
15 5 (0.41%) Enterprise Storage
16 4 (0.33%) Data Protection Act
16 4 (0.33%) Life Science
Operating Systems
1 461 (37.88%) Windows
2 161 (13.23%) Windows Server
3 129 (10.60%) Linux
4 84 (6.90%) Windows 10
5 81 (6.66%) Windows Server 2012
6 50 (4.11%) Mac OS
7 40 (3.29%) Windows Server 2016
8 38 (3.12%) Android
9 34 (2.79%) Windows Server 2019
10 14 (1.15%) Apple iOS
11 13 (1.07%) Windows 7
12 11 (0.90%) VMS
13 5 (0.41%) Windows Server 2008
14 3 (0.25%) Unix
14 3 (0.25%) Windows Server 2003
15 2 (0.16%) AIX
15 2 (0.16%) Mac OS X
16 1 (0.082%) Debian
16 1 (0.082%) Solaris
16 1 (0.082%) Ubuntu
Processes & Methodologies
1 329 (27.03%) Problem-Solving
2 267 (21.94%) Stakeholder Engagement
3 198 (16.27%) Customer Service
4 120 (9.86%) ITIL
5 87 (7.15%) Infrastructure Engineering
6 84 (6.90%) Mentoring
7 78 (6.41%) Proactive Monitoring
8 71 (5.83%) Coaching
9 69 (5.67%) Proactive Maintenance
10 66 (5.42%) CRM
11 65 (5.34%) Broadcast Engineering
11 65 (5.34%) Post-Production
11 65 (5.34%) Procure-to-Pay
12 64 (5.26%) Continuous Improvement
13 61 (5.01%) Computer Science
14 45 (3.70%) Incident Management
15 42 (3.45%) High Availability
15 42 (3.45%) Kalman Filter
16 39 (3.20%) Asset Management
17 37 (3.04%) Cybersecurity
Programming Languages
1 92 (7.56%) SQL
2 91 (7.48%) PowerShell
3 33 (2.71%) Python
4 18 (1.48%) Java
5 14 (1.15%) PL/SQL
6 10 (0.82%) Bash
7 8 (0.66%) T-SQL
8 5 (0.41%) C++
8 5 (0.41%) Shell Script
9 3 (0.25%) C#
9 3 (0.25%) MATLAB
9 3 (0.25%) Perl
9 3 (0.25%) R
10 2 (0.16%) Groovy
10 2 (0.16%) JavaScript
11 1 (0.082%) Go
11 1 (0.082%) Progress 4GL
11 1 (0.082%) VBScript
Qualifications
1 393 (32.29%) Degree
2 284 (23.34%) BPSS Clearance
3 102 (8.38%) Security Cleared
4 88 (7.23%) Microsoft Certification
5 77 (6.33%) Cisco Certification
6 68 (5.59%) CCNA
7 67 (5.51%) SC Cleared
8 57 (4.68%) MCP
9 41 (3.37%) A+ Certification
9 41 (3.37%) MCSE
10 39 (3.20%) DV Cleared
11 38 (3.12%) HND
12 37 (3.04%) CCNP
12 37 (3.04%) Computer Science Degree
13 28 (2.30%) LPIC
14 25 (2.05%) DBS Check
15 24 (1.97%) JNCIA
16 23 (1.89%) HNC
17 20 (1.64%) MCSA
18 7 (0.58%) CCIE
Quality Assurance & Compliance
1 114 (9.37%) Def Stans
1 114 (9.37%) IEC 61508
2 39 (3.20%) SLA
3 11 (0.90%) GDPR
4 9 (0.74%) Cyber Essentials
5 6 (0.49%) PCI DSS
5 6 (0.49%) Sarbanes-Oxley
6 4 (0.33%) COSHH
6 4 (0.33%) ISO/IEC 27001
7 2 (0.16%) Accessibility
7 2 (0.16%) ISO 9000
7 2 (0.16%) QA
8 1 (0.082%) Cyber Essentials PLUS
8 1 (0.082%) Data Quality
8 1 (0.082%) NIST
System Software
1 320 (26.29%) Active Directory
2 109 (8.96%) VMware Infrastructure
3 81 (6.66%) Hyper-V
4 20 (1.64%) Docker
4 20 (1.64%) vSphere
5 19 (1.56%) VMware ESXi
6 14 (1.15%) XenApp
7 13 (1.07%) Terminal Services
7 13 (1.07%) Virtual Desktop
8 8 (0.66%) BitLocker
9 7 (0.58%) Microsoft App-V
10 5 (0.41%) Virtual Machines
11 3 (0.25%) Firmware
12 2 (0.16%) DFS Replication
12 2 (0.16%) ISA Server
12 2 (0.16%) Virtual Servers
13 1 (0.082%) Microsoft Virtual Server
Systems Management
1 79 (6.49%) Microsoft Intune
2 20 (1.64%) Kubernetes
3 19 (1.56%) Ansible
4 18 (1.48%) vCenter Server
5 17 (1.40%) SCCM
6 13 (1.07%) Puppet
6 13 (1.07%) vMotion
7 9 (0.74%) Terraform
8 8 (0.66%) Proxmox
9 7 (0.58%) Nagios
9 7 (0.58%) Prometheus
10 6 (0.49%) Grafana
10 6 (0.49%) Jamf Pro
10 6 (0.49%) PowerCLI
10 6 (0.49%) vRealize
11 5 (0.41%) Backup Exec
11 5 (0.41%) FortiGate
11 5 (0.41%) SmoothWall
12 3 (0.25%) Autotask
12 3 (0.25%) Control-M
Vendors
1 445 (36.57%) Microsoft
2 129 (10.60%) VMware
3 127 (10.44%) Cisco
4 65 (5.34%) Sun
5 44 (3.62%) Citrix
6 40 (3.29%) Meraki
6 40 (3.29%) Siemens
7 37 (3.04%) HP
8 30 (2.47%) Google
9 25 (2.05%) Juniper
10 24 (1.97%) ServiceNow
11 22 (1.81%) Dell
12 20 (1.64%) CheckPoint
12 20 (1.64%) Salesforce
12 20 (1.64%) SAP
12 20 (1.64%) SonicWALL
13 16 (1.31%) Fortinet
13 16 (1.31%) Zoho
14 15 (1.23%) Oracle
15 14 (1.15%) Veeam