4 of 4 Remote Apprenticeship Customer Service Jobs

apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Role Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches … servers etc. are maintained in a timely manner to the latest stable versions as per their contracts. Assist the 2nd line in securing the customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers, including individuals or teams working remotely from … or from customer sites. Be a true team player, working professionally and constructively with colleagues, offering help and assistance. Training Why choose our Network Engineer Level 4 apprenticeship? Our Network Engineer Level 4 apprenticeship is perfect for learners who are fresh out of an IT education or already employed in the tech sector and looking to take the next More ❯

staff. Participate in training sessions and workshops as part of the apprenticeship programme. Ensure compliance with internal policies and procedures, GDPR and other relevant data protection regulations. Deliver excellent customer service, responding promptly and professionally to all IT queries. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme More ❯

your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Managing incoming tickets from end-users, covering service requests and incidents Installing and licensing software in response to user needs Ordering and reconciling hardware and peripherals, following up on discrepancies as needed Maintaining adequate stock and accurate … workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Ability to work independently and collaboratively within a team. Excellent written and verbal communication skills. Customer service ethos and problem-solving ability. Proactive in identifying efficiencies and improvements. Grade 5 in GCSE English and Grade 4 in GCSE Maths. Salary, Hours?&?Benefits More ❯

Flexible working Auto enrol pension Desired Qualities, Skills and Knowledge: Ability to work well in a team environment A general passion and interest in IT Great problem solver Good customer service skills Driven to succeed Good time management skills GCSE Grade 5/C in English and grade 4/C in Maths is required for this role More ❯