IT Support Apprentice
- Hiring Organisation
- SLATER & GORDON (UK) 1 LIMITED
- Location
- The Plaza, 100 Old Hall Street, Liverpool, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools to aid problem solving … service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and co-ordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well ...