1 to 1 of 1 Apprenticeship Help Desk Support Jobs

Working alongside the existing support team members in a friendly and relaxed environment, teaching you everything you need to know. You will receive all forms of training to ensure you can perform to the best of your ability. This is a great way for you to obtain knowledge … and start a career in IT whilst gaining great qualifications along the way. Role Provide 1st line support and best efforts at 2nd line support Manage incoming support calls and emails Create incidents on ticket system Configure new desktops and laptop Troubleshoot network & WiFi … Grade 4/C (Desired) About the Employer DCS associates dcs associates is a managed service provider based in Chippenham, we provide IT support and telephony to a wide range of businesses. At the core, however, we have over 30 years’ experience specialising in supporting the hospitality industry. more »