1 to 25 of 29 Apprenticeship IT Support Jobs

This role plays a key part in keeping the company running smoothly by providing frontline IT support to staff. As an IT Support Apprentice, you’ll be the first point of contact for technical issues, helping colleagues with everything from device setup to troubleshooting everyday problems. … Role Helpdesk & User Support: Provide first-line technical support via phone, email, remote and in person Log and manage support tickets using the IT service desk system Diagnose and resolve common hardware, software, and connectivity issues Escalate more complex issues to IT Manager and external ...

right apprentice to join our vibrant team and grow with us. You will play a key role in delivering high‐quality first line IT support from our Swindon office. This is an exciting opportunity to build hands-on experience while contributing to Inception’s continued growth. Role Providing … meticulous and friendly first line IT support via phone, email, and in person Assisting with configuration and maintenance of internal IT systems Supporting the setup, configuration, and maintenance of customer IT systems Taking ownership of assigned tasks and mini-projects, ensuring they are completed ...

Onteck is looking for a motivated and enthusiastic IT Support Apprentice to join its growing team. This role is ideal for someone starting their IT career who wants hands-on experience, structured learning, and the chance to grow within a supportive, people-first company. Role Supporting … Helpdesk Team with day-to-day IT support tasks Managing support tickets by logging, updating, and resolving customer technical issues through a ticketing system Providing technical support to customers via phone and email, escalating complex issues when required Working with RMM (Remote Monitoring & Management) systems ...

will be based at a school site and be part of the wider IT support function. Support will be delivered both remotely and in-person across the whole school estate. Support will cover Cloud and Network technologies, and will cover both hardware and software disciplines. Role … looking to recruit an IT Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: Managing all incidents and IT support requests from receipt to resolution & closure Helping resolve IT/technical ...

looking for a motivated and enthusiastic Apprentice IT Support Technician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role To learn … provide IT helpdesk support across multiple sites, under the guidance of the IT support team. To assist with daily network and system tasks, maintenance and user support whilst developing your skills and working towards your Level 3 IT Apprenticeship qualification. Responsibilities: To assist ...

Line IT Support - Provide first-line support for IT queries via the IT helpdesk, ensuring responses are professional, accurate, and timely. Security & Data – Learn best practice Server administration, including Cyber-security Role This IT Apprentice role involves providing technical support, learning key IT … equipment, and developing digital expertise to grow into a full-time tech role. You'll fix issues with computers, printers, and networks, provide technological support for all Trust events, learn about server administration and cybersecurity, and gain practical experience in a supportive team environment, progressing from basic support ...

looking for an IT Apprentice – Service Desk Technician to join our IT Support Team in Leeds. This is a full-time, entry-level role with full training provided. You’ll help our customers with their day-to-day IT issues and learn how a professional service … desk operates. Role Role Overview We’re looking for an IT Apprentice – Service Desk Technician to join our IT Support Team in Leeds. This is a full-time, entry-level role with full training provided. You’ll help our customers with their day-to-day IT ...

Purpose: To provide assistance within the IT team, undertaking 1st line support tasks, logistics, assets control, and administration. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications … tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. Responsibilities: Assistance providing first line desk-side, telephone, and remote-based IT support to the internal user base Assist with the support and administration ...

will be responsible for providing 1st and 2nd line IT support via helpdesk, logging calls and resolving issues over the phone. Role Provide 1st and 2nd line IT support via helpdesk, logging calls and resolving issues over the phone Conduct customer site visits for IT … related issues Assist with project work, migrations, and rolling out new IT infrastructure Install and configure computers Support PC and Apple Mac systems Configure and support IP telephony systems Perform backup checks and reporting Monitor and maintain customers’ IT systems and network infrastructure Training Why choose ...

Line IT Support Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone … email, providing effective solutions to customer issues. Escalate unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats ...

enthusiastic about talent and looking to grow our business and are currently looking to hire an IT Support Apprentice. As an IT Support Apprentice, you will have the opportunity to develop your IT skills in a number of areas, including cloud-based technologies, business operations … your technical and business skills which will include use of cloud platforms, networking and security. Duties and key responsibilities Working alongside the Managed Services Support Team Leader, alternating between reactive and proactive support. Providing support to clients spread across the UK, resolving technical issues or identifying issues that ...

Provide technical support for hybrid environments, including Microsoft 365, Entra ID (Azure AD), Intune-managed devices, and remote collaboration tools (Teams). Ensure compliance with security policies and assist with automation of onboarding/offboarding processes Role Key Responsibilities: Support the IT team in the resolution … escalated IT issues. Onboarding of staff - to set up new users' accounts and profiles and deal with password issues. Assist with the deployment and rebuilding of workstations as required. Responsible for IT asset ordering against authorised Purchase Orders, asset preparation, management, testing and deployment/shipment of IT ...

This role offers the opportunity to develop hands-on IT skills while working in a dynamic and supportive environment. The IT Support Technician will play a vital role in maintaining and enhancing the IT infrastructure, ensuring a seamless technology experience for staff and tenants. Role Manage … operation of the IT helpdesk, providing administrative support for IT-related business functions Provide 1st and 2nd line support to both staff and tenants Take ownership of open issues, working through to resolution, including collaboration with third-party vendors as required Perform hardware repairs and upgrades ...

there, tech-savvy peeps! Are you ready to embark on an epic IT adventure? Your IT Department Ltd is on the lookout for an apprentice IT Support Technician to join our incredible team. Buckle up and get ready to provide first-line technical support, configure … even live chats to provide top-notch first-line technical support. You'll be the go-to hero for anyone in need. Flex those IT muscles and support Windows PCs, servers, network devices, and printers. You'll be the IT guru everyone turns to. We love keeping ...

have a passion for IT and providing support? Have a good understanding of PC hardware and software? We have an exciting position for an apprentice to assist with IT support. If you have what it takes, apply now! Role Based primarily on a customer site, with … supervision, this is a varied and interesting support position which allows the successful applicant to: Gain first line support and troubleshooting experience Develop the required soft skills to be able to deal with people at all levels within organisations Work at a number of client sites over ...

will be expected to provide first line technical support to the company’s existing client base. This will involve the diagnostics and troubleshooting of issues through to fault resolution. You will be predominantly working with MS Windows based clients with server networks of up to 50 users. Role First … line support issues for Windows desktop users Dealing with customer issues via telephone and email Build and configuration of desktops and laptops Dealing with Office 365 and Azure managed services on behalf of clients Configuration and pre–installation setup of various hardware Carry out pre-installation surveys, upgrades ...

Apprentice IT Support Technician helps solve IT problems, set up systems, and provide support to maintain smooth operations within Renishaw. Working in the IT & Security Department, you’ll ensure global IT infrastructure and desktop equipment run efficiently. Role You’ll be part … Patching network ports and fixing data/phone issues Troubleshooting standard software (MS Office, SharePoint, ERP/CRM systems) and hardware problems Assisting with IT infrastructure issues like data outages Supporting ad hoc IT & Security projects This apprenticeship will help you understand and develop a strong knowledge ...

attention to detail and the ability to work under varying levels of workload as the service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping … necessary to escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding ...

passionate about technology and eager to kickstart your career in IT? We’re looking for an apprentice to join our growing team and gain hands-on experience supporting a range of clients with their IT needs in a dynamic environment. You’ll play a key role in delivering … technical support and assisting with IT projects. Role Providing 1st and 2nd line IT support via the helpdesk, logging calls, and resolving issues over the phone Installing and configuring computers and related hardware Conducting customer site visits for IT-related issues across the Southeast Assisting ...

Join us as an IT Support Apprentice based in RAL Space and build the skills to help maintain the IT systems that power world class scientific research and innovation. If you’re a problem solver, value customer service and are eager to learn and develop your digital … skills, we’d love to hear from you. Role Providing first-line support to users— in person, over the phone, and via email— helping staff resolve everyday IT issues Getting involved in new and ongoing IT projects, giving you the chance to contribute and learn from real ...

first point of contact for technical issues, learning how to diagnose and resolve common problems. You’ll receive full training and support to build your knowledge of hardware, software, and networking. Role Responding to support queries via phone, email, and ticketing systems Logging and updating support tickets … Duration 1 Year 5 Months Positions Available 1 Closing Date Tuesday, 10th February 2026 Start Date Tuesday, 17th February 2026 Desired Skills Communication skills IT skills Attention to detail Customer care skills Problem solving skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE ...

assisting schools through phone, email, and remote desktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution … online resources and webinars to build your knowledge Assist with creating and updating help guides and documentation Help colleagues with various administrative and support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health & safety and equality practices Training Customer Service Practitioner ...

escalate issues when necessary. Throughout your apprenticeship, you will work towards a nationally recognised qualification and develop key skills to launch your career in IT support. Role Provide first-line technical support to staff and users via phone, email, or in person Log, track, and resolve IT … software issues with guidance from senior team members Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts Help maintain accurate IT documentation and inventory records Escalate unresolved issues to the appropriate support team as needed Learn and follow IT policies, procedures, and security ...

will deliver all set targets to contribute to a successful business function in line with the strategic objectives Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support ...

will deliver all set targets to contribute to a successful business function in line with the strategic objectives Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support ...