3 of 3 Remote/Hybrid Apprenticeship IT Support Jobs

This role plays a key part in keeping the company running smoothly by providing frontline IT support to staff. As an IT Support Apprentice, you’ll be the first point of contact for technical issues, helping colleagues with everything from device setup to troubleshooting everyday problems. … Role Helpdesk & User Support: Provide first-line technical support via phone, email, remote and in person Log and manage support tickets using the IT service desk system Diagnose and resolve common hardware, software, and connectivity issues Escalate more complex issues to IT Manager and external ...

Purpose: To provide assistance within the IT team, undertaking 1st line support tasks, logistics, assets control, and administration. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds relevant professional qualifications … tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. Responsibilities: Assistance providing first line desk-side, telephone, and remote-based IT support to the internal user base Assist with the support and administration ...

Provide technical support for hybrid environments, including Microsoft 365, Entra ID (Azure AD), Intune-managed devices, and remote collaboration tools (Teams). Ensure compliance with security policies and assist with automation of onboarding/offboarding processes Role Key Responsibilities: Support the IT team in the resolution … escalated IT issues. Onboarding of staff - to set up new users' accounts and profiles and deal with password issues. Assist with the deployment and rebuilding of workstations as required. Responsible for IT asset ordering against authorised Purchase Orders, asset preparation, management, testing and deployment/shipment of IT ...