3 of 3 Remote/Hybrid Apprenticeship IT Support Jobs

IT team supports all staff and volunteers working across multiple sites in southeast London. This includes our Sydenham and Orpington sites, our shops, and the ability for people to work remotely. Role The IT team supports all staff and volunteers working across multiple sites in southeast London. This … includes our Sydenham and Orpington sites, our shops, and the ability for people to work remotely. Our IT department includes the following functions: An in-house IT helpdesk support team that provides telephone, virtual and deskside support for common IT issues (Account management and administration ...

This role will incorporate a range of support services which includes activities such as Service Desk duties, telephone and email support, recording faults, supporting the set-up of new systems and upgrading existing systems, trouble shooting and escalating IT faults. Role The IT Support Apprentice … Technician will work as part of the team providing efficient IT services and excellent standards of support throughout the organisation. The successful candidate will be expected to be professional, have technical competence and excellent communication skills. Key Responsibilities: Provide first line technical support, answering support queries ...

purpose of this role is to provide front-line support to clients and contribute to the smooth operation of the Company’s software and internal systems. Working as part of the Support team, the role focusses on handling support queries, resolving user issues, and ensuring a positive … client experience. Role This position is designed for someone beginning their career in IT through a Level 3 apprenticeship, developing strong communication, technical, and problem‐solving skills while gaining hands‐on experience with live systems, internal tools, and customer support processes. Key Responsibilities: Act as a first point ...