2 of 2 Apprenticeship Service Desk Analyst Jobs

Service Desk Apprentice will support end users of Claranet’s Managed Workplace service by providing remote technical assistance across managed hardware, software, Microsoft 365, and endpoint services. Role Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting … fast-paced, customer-focused environment. Role Mission: Claranet’s mission is to deliver exceptional workplace technology experiences for our customers. As a Service Desk Apprentice you will ensure Claranet’s customers receive the highest levels of service from first contact to the request’s completion. Objectives ...

Secure Managed Services team to deliver, maintain, and continuously improve the applications and services we deliver to our clients Support and manage Incidents and Service Requests Produce technical, and ‘end-user friendly’ knowledge, guidance & documentation Stay up to date with the latest technology developments and promote these within your ...