Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
all 1st line IT issues Produce any follow up actions and escalate as necessary within the business To maintain a high degree of customer service for all support queries and adhere to all servicemanagement principles and SLAs Maintain client network architecture by setting up routers and more »
Employment Type: Advanced apprenticeships, Work From Home
FOUNTAIN COURT, TEMPLE, LONDON, England Hybrid / WFH Options
F C OPERATIONS LTD
will be required to diagnose and repair software and hardware issues with user computers, peripherals and printer/photocopiers. Maintain user accounts across multiple service platforms, dealing with all it queries in a prompt and efficient manner. Install hardware and software on pcs and laptops as directed. Maintain the … following world class vendor certifications in addition to the Information Communication Technician apprenticeship: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT ServiceManagement & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and more »
