2 of 2 Apprenticeship Systems Support Jobs

looking for an enthusiastic apprentice to join our Systems and Support team. You’ll gain hands-on experience across IT support, system and application support, and product testing. Role Provide first-line support for company software and hardware products Deliver internal IT support, maintaining … business applications and network infrastructure Assist with design and deployment of customer system solutions (remote and on-site) Research emerging technologies to improve support capabilities Manage and organise helpdesk tickets Participate in software testing on real hardware and simulators Attend team and project meetings Work with databases and system ...

most from FTC’s solutions, which are designed to improve safety, compliance, and operational efficiency across site fleets and equipment. Role Provide 1st line systems support to internal staff and external customers via phone and email Assist customers with queries relating to FTC systems (e.g. fleet management … platforms, connected safety solutions, user access, reporting) Diagnose and resolve basic system and user issues, escalating where required Support the setup, configuration, and onboarding of new customer systems Maintain and update customer accounts, user access, and system data across core platforms Assist with system integrations, updates, and improvements ...