Systems Support
UK

The median Systems Support salary in the UK is £40,000 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 717 863 1006
Rank change year-on-year +146 +143 -168
Permanent jobs requiring a Systems Support 171 132 232
As % of all permanent jobs advertised in the UK 0.17% 0.13% 0.15%
As % of the Job Titles category 0.18% 0.14% 0.15%
Number of salaries quoted 144 114 183
10th Percentile £26,250 £25,750 £25,100
25th Percentile £30,000 £29,438 £31,250
Median annual salary (50th Percentile) £40,000 £35,000 £37,500
Median % change year-on-year +14.29% -6.67% +7.14%
75th Percentile £55,000 £47,000 £48,750
90th Percentile £65,000 £54,775 £57,500
UK excluding London median annual salary £34,385 £35,000 £35,000
% change year-on-year -1.76% - -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,864 92,882 151,282
% of permanent jobs with a recognized job title 94.64% 91.46% 96.10%
Number of salaries quoted 67,182 58,425 84,716
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,517
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Systems Support
Job Vacancy Trend

Job postings that featured Systems Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Systems Support in the UK

Systems Support
Salary Trend

3-month moving average salary quoted in jobs citing Systems Support.

Salary trend for Systems Support in the UK

Systems Support
Salary Histogram

Salary distribution for jobs citing Systems Support over the 6 months to 8 May 2024.

Salary histogram for Systems Support in the UK

Systems Support
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support within the UK over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +111 160 £41,500 +18.57% 35
UK excluding London +23 123 £34,385 -1.76% 21
London +130 45 £55,000 +19.57% 12
North of England +66 35 £31,000 -11.43% 4
Work from Home +48 32 £37,500 +4.17% 10
Midlands +22 31 £30,000 -7.69% 9
North West +34 29 £34,250 -14.38% 3
South East +10 25 £37,500 +33.93% 4
East Midlands +7 23 £30,000 -7.69% 5
East of England +6 13 £27,500 -15.38% 2
South West -28 10 £50,000 +38.89% 3
West Midlands +9 8 £45,000 +36.36% 4
Scotland -54 6 £28,000 -36.36%
Yorkshire +78 5 £31,000 +12.73%
Wales +10 3 £27,000 -28.00%
North East -3 1 £30,000 -14.29% 1

Systems Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 8 May 2024, Systems Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Systems Support in the job title.

1 60 (35.09%) Social Skills
2 44 (25.73%) Project Management
3 43 (25.15%) Microsoft
4 41 (23.98%) Analytical Skills
4 41 (23.98%) Problem-Solving
5 39 (22.81%) Finance
6 35 (20.47%) Windows
7 31 (18.13%) Degree
8 30 (17.54%) Active Directory
9 26 (15.20%) Azure
10 25 (14.62%) SQL
11 24 (14.04%) Linux
11 24 (14.04%) Firewall
12 23 (13.45%) VMware
13 22 (12.87%) Microsoft 365
13 22 (12.87%) Customer Service
14 21 (12.28%) ITIL
15 20 (11.70%) Law
16 19 (11.11%) CCNA
16 19 (11.11%) Cisco Certification
16 19 (11.11%) Mentoring
17 18 (10.53%) PowerShell
17 18 (10.53%) ERP
17 18 (10.53%) Microsoft Exchange
17 18 (10.53%) Task Automation
18 17 (9.94%) Mac OS
19 16 (9.36%) Bash
19 16 (9.36%) Fintech
20 15 (8.77%) Palo Alto
20 15 (8.77%) CI/CD

Systems Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (10.53%) Microsoft Exchange
2 15 (8.77%) Confluence
3 11 (6.43%) SharePoint
4 1 (0.58%) Oracle Workflow
Applications
1 7 (4.09%) Microsoft Office
2 5 (2.92%) Microsoft Excel
3 1 (0.58%) Spreadsheet
Business Applications
1 11 (6.43%) Elite 3E
2 2 (1.17%) Dynamics AX
2 2 (1.17%) Dynamics NAV
2 2 (1.17%) Oracle EBS
2 2 (1.17%) Sage X3
3 1 (0.58%) Dynamics CRM
3 1 (0.58%) Epicor Tropos
3 1 (0.58%) NEC Housing
3 1 (0.58%) Oracle Applications
3 1 (0.58%) Oracle Assets
3 1 (0.58%) Oracle EBS R12
3 1 (0.58%) Oracle E-Business Tax
3 1 (0.58%) Oracle General Ledger
3 1 (0.58%) Oracle Internet Expenses
3 1 (0.58%) Oracle iProcurement
3 1 (0.58%) Oracle Payables
3 1 (0.58%) Oracle Receivables
Cloud Services
1 26 (15.20%) Azure
2 22 (12.87%) Microsoft 365
3 9 (5.26%) SaaS
4 6 (3.51%) Dynamics 365
5 4 (2.34%) Power Platform
6 3 (1.75%) Entra ID
6 3 (1.75%) IaaS
6 3 (1.75%) PaaS
7 1 (0.58%) AWS
7 1 (0.58%) Mimecast
7 1 (0.58%) OneDrive
7 1 (0.58%) WhatsApp
Communications & Networking
1 24 (14.04%) Firewall
2 15 (8.77%) PBX
3 6 (3.51%) Internet
3 6 (3.51%) LAN
3 6 (3.51%) WAN
4 5 (2.92%) DNS
4 5 (2.92%) TCP/IP
5 4 (2.34%) DHCP
5 4 (2.34%) Intranet
6 3 (1.75%) SSL
7 2 (1.17%) VLAN
7 2 (1.17%) VPN
7 2 (1.17%) Wi-Fi
8 1 (0.58%) HTTPS
8 1 (0.58%) IMAP
8 1 (0.58%) NAS
8 1 (0.58%) Network Security
8 1 (0.58%) SAN
8 1 (0.58%) SMTP
8 1 (0.58%) SSH
Database & Business Intelligence
1 15 (8.77%) MySQL
1 15 (8.77%) PostgreSQL
2 7 (4.09%) SQL Server
3 4 (2.34%) Power BI
4 3 (1.75%) SQL Server Reporting Services
5 1 (0.58%) Crystal Reports
5 1 (0.58%) Oracle Reports
5 1 (0.58%) SQL Server Integration Services
Development Applications
1 15 (8.77%) Bitbucket
1 15 (8.77%) Jenkins
1 15 (8.77%) JIRA
2 1 (0.58%) Eclipse
2 1 (0.58%) Toad
General
1 60 (35.09%) Social Skills
2 41 (23.98%) Analytical Skills
3 39 (22.81%) Finance
4 20 (11.70%) Law
5 14 (8.19%) Legal
6 12 (7.02%) Retail
7 7 (4.09%) Presentation Skills
8 5 (2.92%) Public Sector
9 4 (2.34%) Manufacturing
9 4 (2.34%) Welsh Language
10 3 (1.75%) Inclusion and Diversity
10 3 (1.75%) Marketing
11 2 (1.17%) Banking
11 2 (1.17%) Organisational Skills
12 1 (0.58%) Aerospace
12 1 (0.58%) Billing
12 1 (0.58%) Electronics
12 1 (0.58%) Games
12 1 (0.58%) Local Government
12 1 (0.58%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (1.75%) Oracle Fusion
2 2 (1.17%) FIX Protocol
2 2 (1.17%) XML
3 1 (0.58%) .NET
3 1 (0.58%) .NET Core
3 1 (0.58%) .NET Framework
3 1 (0.58%) ASP.NET
3 1 (0.58%) ASP.NET MVC
3 1 (0.58%) CSS
3 1 (0.58%) Entity Framework
3 1 (0.58%) LDAP
3 1 (0.58%) WPF
Miscellaneous
1 9 (5.26%) Management Information System
2 7 (4.09%) Product Ownership
3 4 (2.34%) Data Centre
4 3 (1.75%) Analytical Mindset
4 3 (1.75%) Clustering
4 3 (1.75%) Driving Licence
4 3 (1.75%) Onboarding
4 3 (1.75%) Self-Motivation
5 2 (1.17%) EPoS
5 2 (1.17%) Private Cloud
6 1 (0.58%) Enterprise Software
6 1 (0.58%) Housing Association
6 1 (0.58%) PMI
6 1 (0.58%) SCADA
6 1 (0.58%) Video Conferencing
Operating Systems
1 35 (20.47%) Windows
2 24 (14.04%) Linux
3 17 (9.94%) Mac OS
4 10 (5.85%) Windows Server
5 4 (2.34%) CentOS
5 4 (2.34%) SUSE
5 4 (2.34%) Ubuntu
6 3 (1.75%) Windows Server 2008
7 2 (1.17%) Windows 10
7 2 (1.17%) Windows Server 2016
8 1 (0.58%) Windows Server 2019
Processes & Methodologies
1 44 (25.73%) Project Management
2 41 (23.98%) Problem-Solving
3 22 (12.87%) Customer Service
4 21 (12.28%) ITIL
5 19 (11.11%) Mentoring
6 18 (10.53%) ERP
6 18 (10.53%) Task Automation
7 16 (9.36%) Fintech
8 15 (8.77%) CI/CD
9 13 (7.60%) Service Delivery
10 12 (7.02%) Decision-Making
10 12 (7.02%) Migration
11 10 (5.85%) Change Management
12 9 (5.26%) Incident Management
13 8 (4.68%) Continuous Improvement
13 8 (4.68%) Financial Modelling
13 8 (4.68%) Stakeholder Management
14 7 (4.09%) Data Analysis
14 7 (4.09%) Mathematics
15 6 (3.51%) Computer Science
Programming Languages
1 25 (14.62%) SQL
2 18 (10.53%) PowerShell
3 16 (9.36%) Bash
4 9 (5.26%) T-SQL
5 3 (1.75%) C#
6 2 (1.17%) Python
6 2 (1.17%) VB
7 1 (0.58%) Korn
7 1 (0.58%) PL/SQL
7 1 (0.58%) tcsh
Qualifications
1 31 (18.13%) Degree
2 19 (11.11%) CCNA
2 19 (11.11%) Cisco Certification
3 13 (7.60%) Microsoft Certification
4 3 (1.75%) DBS Check
4 3 (1.75%) SC Cleared
4 3 (1.75%) Security Cleared
5 2 (1.17%) ITIL Foundation Certificate
5 2 (1.17%) Master's Degree
5 2 (1.17%) MCP
6 1 (0.58%) PMI Certification
Quality Assurance & Compliance
1 7 (4.09%) PMO
2 6 (3.51%) SLA
3 4 (2.34%) ISO/IEC 27001
4 3 (1.75%) Cyber Essentials
4 3 (1.75%) Cyber Essentials PLUS
5 2 (1.17%) Data Quality
5 2 (1.17%) QA
6 1 (0.58%) GDPR
System Software
1 30 (17.54%) Active Directory
2 15 (8.77%) VMware ESXi
3 9 (5.26%) Hyper-V
4 8 (4.68%) VMware Infrastructure
5 2 (1.17%) NFS
6 1 (0.58%) Virtual Desktop
6 1 (0.58%) vSphere
Systems Management
1 4 (2.34%) SCCM
2 3 (1.75%) Backup Exec
2 3 (1.75%) Microsoft Intune
3 2 (1.17%) ITRS Geneos
4 1 (0.58%) systemd
Vendors
1 43 (25.15%) Microsoft
2 23 (13.45%) VMware
3 15 (8.77%) Atlassian
3 15 (8.77%) Palo Alto
4 5 (2.92%) Cisco
4 5 (2.92%) Oracle
5 4 (2.34%) Red Hat
6 3 (1.75%) Aruba
6 3 (1.75%) Fortinet
6 3 (1.75%) Veritas
7 2 (1.17%) Aderant
7 2 (1.17%) Bloomberg
7 2 (1.17%) iManage
7 2 (1.17%) MarketAxess
7 2 (1.17%) Murex
7 2 (1.17%) PagerDuty
7 2 (1.17%) Sage
7 2 (1.17%) Tradeweb
8 1 (0.58%) Citrix
8 1 (0.58%) Epicor