11 of 11 Customer Service Jobs in Aberdeen

information and/or recommendations. Work with internal teams to develop strategic marketing plans to ensure IPT products are fully embedded in customers' operations. Customer Service and Satisfaction Key point of contact in all matters relating to client concerns and needs, integrate commercial strategy with Field Advisors/… Engineers. Work directly with clients to optimize their software and service offerings. Ensure delivery of high-quality service, technical support, and project management by working closely with Field Advisors/Engineers. Accountable for soliciting, tracking, and reporting customer feedback via approved system/methods. Build and strengthen … client relationships to achieve long-term partnerships. Upsell and cross-sell IPT products and service offerings to clients. Secure opportunities to expand our services into different areas of customer operations and maximize the value of existing services. Manage and clearly document team performance and delivery. Address unsatisfactory performance More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: We're looking for a Customer Support Team Lead to join our global technology powerhouse, specialized in energy and dedicated to enabling a more sustainable future. Are you who we are … looking for? As our new colleague you would be working in our Customer Care department. Come join us! About the role The UK IT Operations department is committed to providing exceptional support and adding value through world class service to our customers across the UK. Acting as the … initial point of contact for all IT-related issues, we ensure customer queries are managed and resolved efficiently from start to finish. Our IT Operations team engages with a diverse array of technologies and infrastructures, fostering an environment where problem-solving and collaboration are key to ensuring customer More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

Role Title: Regional General Manager Salary: circa £60,000 - £70,000 plus benefits Location: Aberdeen Our client is an entrepreneurial, rapidly growing Field Service business in the Facilities Management and Property Services sector. They are seeking to recruit a Regional General Manager to lead the effective and efficient delivery … performance in alignment with culture and values. Working closely with the Technical function to deliver services in the most environmentally responsible way. Delivering outstanding customer service, leading to best-in-class customer satisfaction and retention rates. Working closely with the Commercial function to implement sales & marketing strategies … to promote customer engagement and achieve organic growth targets. Seamlessly integrating the operations of new customers as the company grows. Identifying potential acquisition targets and integrating the operations of new bolt-on acquisitions. Deploying group policies, processes, technology, and services throughout the operational delivery organization to ensure consistent service More ❯

they play a part in ensuring nationwide future-proof full fibre coverage. They have recently raised, and committed, a £164 million investment to infrastructure, service and people through top-notch partnerships, and they are confident and enthusiastic about what is coming next. Sound like the kind of place you … BE WORKING ON Identifying and closing warm sales leads in door-to-door interactions Managing your time effectively to meet sales targets and maximize customer contact Building a positive reputation and enhancing community presence Contributing creative ideas and solutions to help achieve team KPIs Optimising customer referrals and … endorsements to expand connections to the network Using cutting-edge IT systems that enhance customer interactions, manage diverse leads and help close deals ultra fast WHAT YOU WILL BRING TO THE ROLE Friendly and effective communicator with proven success in door-to-door customer sales Experienced in managing More ❯

You will have: Excellent coordination/organisational skills Excellent communication/strong interpersonal skills The ability to talk to all levels of company representatives Customer service experience Sound knowledge of the Oil & Gas Industry as an advantage Excellent IT skills (MS Office) Software system experience as an advantage More ❯

You will have: Excellent coordination/organisational skills Excellent communication/strong interpersonal skills The ability to talk to all levels of company representatives Customer service experience Sound knowledge of the Oil & Gas Industry as an advantage Excellent IT skills (MS Office) Software system experience as an advantage More ❯

all our customers and conduct international administration tasks. What You'll Do Comprehensive training in collection methodologies and onboarding processes. Conducting specimen collections at customer locations following established procedures. Participating in a 24-hour standby rota, responding to calls within 2 hours. Performing audits and training as directed. Processing … Coordinator role as needed. Staying updated with corporate and collection processes through regular training. Continuously review and improve collection/administration tasks to exceed customer expectations. Communicate effectively with customers, keeping them informed of any changes. Understand the impact of your actions and ensure positive outcomes for all stakeholders. … The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Customer Service DIVISION: TOX ARDx Toxicology LOCATION: United Kingdom : Remote WORK SHIFT: Standard TRAVEL: Yes, 20 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯

support good governance through appropriate discussion and escalation of issues. Review, draft, and negotiate a variety of commercial contracts and government procurement transactions, including customer and supplier agreements, distribution agreements, intellectual property licenses, non-disclosure agreements, development agreements, and real estate leases. Maintain company registers, drafting resolutions and board … meet deadlines and manage competing priorities in a fast-paced environment. Ability to impact and influence both internal and external stakeholders and provide exceptional customer service. Nice To Have: Expertise in intellectual property licensing. Certification in data privacy. Familiarity with project management principles. Fluency in multiple languages. Not sure … end solutions for assured positioning on land, sea, and air. We are an industry leader recognized for technical innovation, unsurpassed quality, and industry-leading customer support. Our solutions power intelligent positioning ecosystems in vital industries and safety-of-life applications. We enable the advancement of autonomous technology, where cars More ❯