1 to 4 of 4 Customer Requirements Jobs in Aberdeenshire

class service to our Energy sector clients in Aberdeen. Heres what the role looks like: Follow documented procedures to deliver services in line with customer requirements, aiming to meet defined service level targets, Work in conjunction with other IT support groups to ensure successful resolution of desktop-related … function on behalf of the Information Services Manager, Identify opportunities to improve IT services, procedures and other aspects of the Information Services Management Framework. Requirements Here are the key skills and experience relevant to this role: Experience in an SLA driven, ticketed Service Desk or 1st/2nd Line … of applying processes and procedures Experience of building and maintaining excellent relationships with customers IT troubleshooting skills Delivering a consistent first-class service to customer Awareness of ITIL processes and functions, Experience of working in a user support role Excellent communication skills Confidence working in different onsite environments Technical more »

available as and when appropriate and have the opportunity to work with different stakeholders, engineers, project managers and the sales teams to ensure that customer requirements are met in line with all contract expectations. What we are looking for: Experience and Knowledge Experience and good knowledge of Aveva more »

/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working arrangements are available to customer requirements for 24/7 support and … Senior Leadership team and Project Managers ensuring that the strategic objectives of Operations are met. Continuously improve project delivery processes to increase efficiency and customer satisfaction, identifying opportunities for additional work, variations, and ways to improve on delivery margins. Key Skills: Proven experience as a Service Delivery Manager or more »

assembly and testing of subsea equipment to ensure quality and Health Safety Environmental compliance. Assembling subsea equipment and components from specifications and drawings for customer requirements. Setting up finished Assemblies/Products and testing them in accordance with routing and Engineering Procedure. Disassembly and inspection of subsea equipment (XT more »