Service Desk Analyst (L1 Support)
- Hiring Organisation
- Hexaware Technologies UK Limited
- Location
- Aberdeen, Aberdeenshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 - 32,000 Annual
Employment Type: Full-Time Employee (FTE) Work Arrangement: Onsite all days Experience and Skills Graduate with at least 3 years of experience working in Service Desk personnel in UK. Good English communication skills with a Versant Score of 70. Basic knowledge of Incident, Change, and Problem Management. Service Desk Responsibilities Take full responsibility for handling Incidents and Service Requests on the Service Desk. Work closely with the Service Manager. Help create and share Service Desk reports. Improve processes by using automation and self-service to reduce repetitive manual work. Solve ...