3 of 3 Customer Experience Jobs in Abingdon

learning techniques that answer complex business questions and drive strategic decisions. You'll work closely with data engineering and business teams to design models and analytical solutions that improve customer experience, optimise operations, and support financial and strategic planning.This role combines technical expertise with leadership responsibilities, including mentoring analysts and engineers, translating insights into actionable recommendations, and ensuring … data science practices align with organisational goals. Key Responsibilities Customer Insights: Build churn prediction models, apply clustering and segmentation, and use NLP for sentiment analysis to improve service quality and retention strategies. Operational Performance: Develop forecasting models for network demand, implement anomaly detection for outages and latency, and create predictive maintenance solutions to reduce downtime. Efficiency & Planning: Optimise field … to-serve models, profitability analysis, and scenario modelling to guide investment and regulatory decisions. Geospatial Analytics: Apply spatial modelling and visualisation techniques to support network planning, operational assessments, and customer analysis. Data Science Leadership: Mentor team members, present insights clearly to technical and non-technical audiences, and ensure best practices in analytical workflows. Technical Delivery: Engineer and optimise analytical More ❯

MSP delivering award-winning IT Support, cybersecurity, and clous solutions to businesses nationwide. They pride themselves on a people-first approach, combining technical expertise with a strong focus on customer experience and long-term partnerships. THE BUSINESS DEVELOPMENT MANAGER OPPORTUNITY: We’re after a results-driven Business Development Manager to grow our presence across medium-sized and commercial … and technical teams on campaigns, proposals, and bids. Hit and Exceed Targets: Maintain a strong pipeline, accurate forecasts, and deliver consistent results. THE IDEAL CANDIDATE WILL HAVE: Proven Sales Experience: 3–5 years in B2B sales within MSP or IT services, with success closing complex, multi-stakeholder deals. Technical Knowledge: Solid grasp of managed services, Microsoft Cloud, cybersecurity, and More ❯

learning techniques that answer complex business questions and drive strategic decisions. You'll work closely with data engineering and business teams to design models and analytical solutions that improve customer experience, optimise operations, and support financial a click apply for full job details More ❯