Senior CRM Manager
Abingdon, Oxfordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
RM Education
and support conversion through sales and marketing workflows. Maintain accurate contact and opportunity data to support Sales reporting and forecasting. 4. Customer Retention & Upsell Develop automated programs that support onboarding, customer engagement, renewal, and upselling opportunities. Create campaigns that drive customer lifetime value, focusing on adoption, satisfaction, and long-term retention. 5. Technical Execution, Training & Support Design, implement and document … CRM workflows, dashboards, and reports-ensuring they are scalable and easy to understand by non-technical stakeholders. Lead CRM user training, onboarding and documentation to ensure effective use across marketing, sales and customer teams. Manage user access, permissions, and support day-to-day queries from CRM users across the business. Oversee data input processes, perform regular data cleansing and enrichment More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: