3 of 3 Customer Service Jobs in Aldershot

looking to start their career within IT Support. Full training and ongoing development will be provided. If you enjoy technology, have strong customer service skills, and are keen to learn, we'd love to hear from you. Key Responsibilities Provide first-line support to customers via phone, email … escalate more complex cases to senior engineers when required. Support customers with remote access and connectivity issues. Accurately log support tickets and maintain customer records within the helpdesk system. Assist with the installation and configuration of new hardware and software. Attend customer sites alongside senior engineers to support ...

Role – Service Desk Engineer (DV Clearance) Location – Hybrid, Farnborough 2-3 days a week Contract – Initial 6 months Rate - £300 to £350 per day Start – ASAP You must hold active DV Clearance to be eligible for this role. This role has been deemed Outside IR35. The Opportunity Our client … looking for a talented Service Desk Engineer to join their growing technical support team, providing essential IT support within a highly secure environment. This is an excellent opportunity for someone who enjoys solving technical problems, delivering outstanding customer service, and working with modern Microsoft technologies. ...

ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers conduct reactive and proactive … communications skills, organisational skills and be independent and comfortable with autonomous working.Have the ability to tackle complex problems and incidents.Have experience in ITIL ICT service delivery on critical infrastructure.Have experience of working under pressure to meet deadlines while handling multiple priorities.Be experienced in patch management including analysis and deployment.Key ...