2 of 2 Service Delivery Jobs in Alfreton

on role where you can make a real impact? Our client, a well-established organisation is seeking a proactive IT Technical Analyst to take ownership of their IT infrastructure, service delivery, and projects. This is a varied and dynamic role where you’ll be instrumental in ensuring operational excellence, driving continuous improvement, and enhancing IT performance across the … business. The Role As IT Technical Analyst, you will: Oversee the day-to-day delivery of IT services, ensuring availability, security, and minimal disruption. Lead IT operations in line with ITIL best practices, including incident, problem, change, and asset management. Develop and implement IT operations strategies that support wider business objectives. Manage IT infrastructure, including Windows Server, SQL, virtualisation … platforms, networking, and cloud services. Maintain compliance with industry standards, regulatory requirements, and robust data security policies. Establish effective monitoring, reporting, and KPI tracking to identify and implement service improvements. Lead IT projects such as system upgrades, infrastructure enhancements, and service optimisation initiatives. Manage relationships with external vendors and IT service providers. Key Requirements 5+ years’ experience More ❯

on both managing and developing relationships with these IT support vendors. There will also be an opportunity to work on various cyber secuirty projects. Responsibilities: Ensure smooth and efficient delivery of IT services across the group, with a focus on continuous improvement. Lead IT operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management. … Develop and execute a comprehensive IT operations strategy aligned with corporate objectives. Oversee the management of IT systems, infrastructure, and service delivery to ensure high performance and minimal disruption. Maintain compliance with industry standards, regulatory requirements, and robust data security policies. Ensure IT services consistently meet high standards of availability, performance, and security to support business objectives. Establish … effective monitoring, reporting, and KPI tracking for IT operations. Manage IT projects related to system upgrades, infrastructure enhancements, and service improvements, ensuring timelines, budgets, and objectives are met while minimising business disruption. Knowledge, Skills & Abilities Extensive experience in IT operations (ideally around 10+ years) Strong knowledge of Windows Server, SQL, Virtualization, and Cisco Experience with ERP systems. Expertise in More ❯