2 of 2 Service Delivery Jobs in Andover

Ping Identity-based solutions, automate identity lifecycle management, and advance our Zero Trust security posture across global services. You will own auth/services delivery, integrate with SAML/OAuth2/OIDC/SCIM, and help scale secure access for diverse regions including the UK and Spain ...

/functional design and the technical underpinnings — with leadership of the support model. The Support Lead is the escalation owner for ERP incidents and service requests, works closely with the functional solutions lead and business analysts on root-cause and permanent fixes, and partners with the CTO organisation … resolution rather than bouncing it, and drives continuous improvement so recurring problems are engineered out. Own the global D365 support model, ensuring incidents and service requests are triaged, prioritised, and resolved within agreed SLAs across all regions. Act as the techno-functional point of resolution for D365 issues, diagnosing ...