4 of 4 Service Delivery Jobs in Andover

Your new company We are currently recruiting for a Service Desk Lead/Junior Service Manager on behalf of a growing organisation operating within the Defence sector. As the business continues to expand its customer base, a newly created opportunity has arisen to act as the bridge between … technical teams and end customers, ensuring the consistent delivery of high-quality IT services. This position is ideal for an experienced Service Desk Lead, Service Desk Supervisor or Service Desk Manager looking to take the next step into Service Management. The role offers genuine career ...

seeking an experienced SC Cleared Technical Documentation Author/Service Architect for an outside IR35 contract to support the documentation and assurance of existing live services as they transition from MOD Digital & Data ownership. Working closely with technical SMEs and customer stakeholders, you will capture current service architectures … Responsibilities Produce MOD-compliant High Level Design (HLD) documents for existing live services, including Defence Gateway. Create supporting Low Level Design (LLD), operational and service documentation. Develop Business Process Guides and other supporting documentation. Facilitate workshops and interviews with SMEs and customer stakeholders to capture current-state architectures ...

organisation. Day-to-day, you'll be required to: Providing information assurance support for live services, operational systems, suppliers and data flows throughout the service lifecycle. Leading the development, maintenance and continuous improvement of information security management plans. Advising Information Owners, service delivery teams and business stakeholders … security controls, compliance obligations and risk management. Collaborating with IT operations, commercial teams and delivery partners to embed effective security practices across business operations. Ensuring alignment with contractual, legislative and customer security requirements, including recognised government and industry standards. This role is full time, 37.5 hours per week. This ...

supporting Low Level Design (LLD) documentation. Develop Business Process Guides and operational documentation. Conduct interviews and workshops with SMEs and Customer to capture current service architectures and processes. Ensure documentation accurately reflects existing service delivery and support models. Apply Secure by Design principles within documentation where appropriate. … other stakeholders. Essential Experience Demonstrable experience authoring technical documentation. Proven experience producing or contributing to HLDs, LLDs and process guides. Strong understanding of service architecture and technical design documentation. Ability to rapidly assimilate technical information from SMEs. Excellent written communication and stakeholder engagement skills. Experience working within governance ...