Service Advisor - Cantonese - Penang
Dunoon, Scotland, United Kingdom
Teleperformance
Overview The Service Advisors (SA) will provide customer service support to Client Customers’ requests for information related to items including, but not limited to, post order support, delivery information, payment information, product pre-orders, product pre-screening calls (where applicable), and general Customer inquiries. Qualifications Education … discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension). Work experience: Minimum of 6 months work experience in customer support in any industry. Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any … isolate and resolve complex technical issues through appropriate troubleshooting methodology. Confident navigating through multiple systems and tools to research, comprehend and deliver solutions to customer in real time. Resilience: Able to self manage and work independently in a fast-paced and highly-demanding environment. Embraces repetition of core job More ❯
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