relation to problem solving and technical optioneering, driving and supporting teams to make technical recommendations based on sound analysis and knowledge. Work closely with Delivery Leads and Lead Developer management to ensure appropriately skilled technical expertise is in place across Digital Services, owning a resource requirement pipeline against skillset is managed. Great linemanagement is important to … them as an organisation, and they will equip and support line managers to develop the skills they need. They aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. Person specification Qualifications/licenses: Agile certification in either a general or development specific genre, or a willingness to work More ❯
is looking to recruit a Contact Centre Manager to join their team on a full-time, permanent basis. ABOUT THE ROLE The Contact Centre Manager is responsible for direct linemanagement of 15 Advisors and regular engagement with clients along with supporting the Customer Contact Director with leading the customer contact strategy. RESPONSIBILITIES As a Contact Centre Manager … Experience leading high-performing customer service teams within a regulated contact centre environment, preferably Financial Services Preferably have experience with vulnerable customers Expert in coaching, people development and performance management Ability to be hands-on with the day-to-day team management whilst also involved in the long-term strategy Proven track record of driving service improvement and … operational efficiency Expert in contact centre technologies, sourcing and implementing platforms including telephony, CRM, WFM, QA tools and Knowledge Systems Excellent stakeholder management and communication skills, experienced in collaborating closely with other departments. NEXT STEPS If you’re professional, hard-working and interested in becoming a Contact Centre Manager, apply today with your current CV! Our team will review More ❯
s, appraisals, and PDPs. Champion a culture of continuous improvement and openness to change across Finance. What you'll need to succeed Proven experience in Accounts Payable management, ideally within an Oracle ERP environment. Strong understanding of AP best practices and financial controls. Excellent stakeholder management and communication skills. High attention to detail and strong numeracy. Advanced proficiency … in Excel, Outlook, and Word. Previous linemanagement experience. What you'll get in return Discretionary annual bonus 25 days' holiday + holiday buying scheme Additional 5 days' holiday for long service Generous pension scheme A collaborative, inclusive culture with opportunities for growth What you need to do now If you're interested in this role, click 'apply More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Gem Partnership Ltd
expert (SME) in contract management. You will use your deep industry knowledge to: Engage with industry peers to build advocacy for their platform. Contribute expert insights to our learning management system (LMS) to educate and empower customers. Support Sales and Partnership teams in pre-sales engineering conversations with senior decision makers. This is both an outward-facing networking role … Pre-sales support on the largest, most complex deals, helping devise a compelling solution that demonstrates a deep understanding of industry challenges Advise prospects on best practices for contract management using the clients software. Translate customer pain points into product positioning opportunities. Content & Knowledge Sharing Ensure their platform, knowledge base, and customer training materials are industry relevant, accurate, quality … and engaging. Produce thought leadership articles, webinars and case studies. Collaborate with product and marketing teams to ensure industry relevance in messaging. Internal Enablement Linemanagement of Content and Community team. Provide training to internal teams on contract principles, compliance, and processes. Keep up-to-date and feedback industry trends and client insights to inform product roadmap decisions. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
grows in influence and capability. Build a collaborative culture of critique, learning, and knowledge-sharing, scaling good practice through playbooks, rituals, and reusable patterns. Depending on team structure, provide linemanagement for Senior or mid-weight designers. Qualifications Must be passionate about developing and mentoring. Able to form strong trust-based relationships with team members, peers, managers and More ❯
Employment Type: Permanent, Part Time, Work From Home
required to conduct activities for diagnostics, repair and replace PC's, Laptops, Printers, and retail equipment with associated peripherals. This may also include basic Servers & relevant network activities in line with business requirements. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned … role to the required standard. Will also be expected to work towards a basic knowledge of servers and basic networking equipment. Carry out any other reasonable request from your linemanagement Participate in 24/7 coverage via a rota system (where contractually identified) Work a certain amount of overtime when required to do so Practice ‘Quick Win … processes Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace Will maintain company assets to keep them in good working order and good general condition 16. Be familiar with customer policies and processes where applicable Skills and experience: Must always be professional and presentable. Must have a full UK driving More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official Exams You will then go on to sit the CompTIA Security+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
Manager position. What you'll be doing Responsible for the strategic direction and day-to-day running of the Cyber Threat Intelligence (CTI) function. Driving the creation and ongoing management of the Threat Intelligence Strategy. Build and cultivate strong working relationships with key stakeholders across the whole of Hargreaves Lansdown, such as Cyber Defence Management, CISO 'Heads of … and Digital/Technology risk management, to ensure owners are aware of managed and unmanaged threats. Act as a direct line manager for members of the CTI function. Leading HL's threat intelligence programme, co-ordinating resource to drive improvements, maturity, and data sources. Lead the creation of intelligence products, reports and plans, ensuring that Hargreaves Lansdown has … actionable intelligence to allow the continued drive to be an intelligence led organisation. Regularly brief senior business stakeholders on the landscape that HL is operating within. Creation and management of HL's industry leading Cyber Threat Intelligence Framework. Act as an escalation point for security incidents. Drive the onboarding and management of toolsets to monitor and manage HL More ❯
Employment Type: Permanent, Part Time, Work From Home
then implement those improvements across an EU-wide function. Youll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. Youll work shift patterns, which may include some weekends and nights. As you … written English PREFERRED QUALIFICATIONS Experience working in a multi-contractor and multi-site working environment Understanding of PLC based controls systems and statutory compliance requirements Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks A degree preferably in a technical discipline or operations More ❯