13 of 13 Service Delivery Jobs in Avon

Building Safety Service Delivery Manager Based in Portishead with agile working Salary £64,422 per annum Permanent 37 hours per week We create great places and communities to live that our customers are proud to call home. Its an exciting time to be joining us. We own or More ❯

Role: Senior Level 2 Service Desk Engineer ?? Location: Portishead HQ (with occasional travel to local sites) ?? Full-time | 37.5 hrs/week | Mon-Fri between 07:30-19:30 (rotational shifts) ?? Permanent Role - hybrid ?? Salary: Up to £38,000 Are you a passionate problem-solver who thrives in a … love the satisfaction of helping people, fixing issues, and improving IT services that really matter? We're on the hunt for a Level 2 Service Desk Engineer to become the go-to expert for technical support across a vital public sector organisation. ? Why You'll Love This Role * Jumping … into action to resolve incidents and service requests with efficiency and skill * Tackling escalations from Level 1 support and providing guidance to help them grow * Delivering exceptional service with a proactive and customer-focused mindset * Playing a key part in improving service delivery and helping roll More ❯

Management: Proven track record of managing large SAP teams and driving performance through effective leadership. Experience managing third-party suppliers and ensuring high-quality service delivery. Ability to scope, plan, and implement complex SAP programs. Strong portfolio management skills, including use of waterfall and agile methodologies. Ability to create More ❯

small onsite team supporting a well-known aerospace company.This role will be primarily focused on delivering a BAU/Project services within a shared service delivery model and the successful candidate must be willing to go through DV clearance. What youll do The ideal Candidate will have a … deploying of technologies on Windows Platforms Offering solutions and workarounds to incidents/problems Working to SLAs and deadlines Review of services and application delivery Prioritising and managing several tasks at a single time Establishing a good working relationship with wider teams and customers alike Keep up to date More ❯

Analyse IT tickets and prioritise according to business impact Follow asset management policies and procedures Meet or exceed SLA commitments Proactively identify and progress service improvements Work with on-site management to enhance service delivery Skills and Experience Incident and request ownership and management Second-line support … and hardware fault resolution Installation, moves, and addition services for IT equipment Contribution to broader on-site team operations Analysis and prioritisation of IT service tickets Familiarity with local asset management processes Consistent SLA performance Proactive in service improvements Collaborative approach with on-site management More ❯

Support Team Lead - £37,500 - MSP - Stratford-Upon-Avon We are recruiting for an IT Support Team Lead on behalf of a leading Managed Service Provider (MSP) in the Warwick area. This is a fantastic opportunity to step into a key role where you will oversee a team of … skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support & field engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT … service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and user access control. More ❯

development of knowledge bases Conduct post-incident analysis to prevent recurrence and implement corrective actions Skills and Experience Ownership and management of incidents and service requests Second line support for software and hardware fault resolution Installation, moves, and additions (IMAC) services relating to IT equipment at customer sites Contribute … to the wider activities of all on-site teams as required Analyse IT service tickets, prioritising effectively and in line with SLA Adhere to and support local asset management policies and procedures Consistently meet or exceed service level commitments Proactively identify areas for improvement and ensure these are … captured and progressed Work closely with on-site management to enhance and evolve the service delivery More ❯

a permanent basis in the Bristol area. Working as part of our Group Field Engineering team, you will report directly to one of our Service Delivery Managers and you will provide hardware and network installation services to our customers. If you are eager to join an organisation where … as required, as well as ongoing break-fix and BAU support. As the role is customer facing, it is imperative that providing great customer service is highly important to you. Although a field-based role, you will collaborate with your wider team to ensure we are delivering what is … You will be eager to self-develop and continue on a path of learning, enhancing your technical knowledge to ensure we deliver the best service possible to our customers. Other skills we are looking for you to demonstrate include: Knowledge of current Windows Operating Systems, including installation and troubleshooting. More ❯

roles, including positive expansion and retention metrics. Natural rapport builder and effective communicator with a passion for driving positive changes and providing first-class service delivery to customers. Strong prioritization skills to balance internal projects and act as an escalation point for team and customer concerns. Ability to More ❯

mission-critical challenges for high-profile government clients. Formed by engineers for engineers, we're driven by a passion for technical excellence and exceptional service delivery. Our teams thrive in a culture of trust, innovation, and flexibility—whether embedded with clients or collaborating remotely. We're growing fast, and More ❯

developing low TRL technologies. Product Development – Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development – Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services – Delivery of engineering services on behalf of clients More ❯

of contact to manage and resolve any queries and requests. You will ensure effective handover of training materials you have developed to the training delivery teams via structured train-the-trainer activity to ensure consistency of structure and learning outcomes. You will collate qualitative and quantitative analytics and feedback … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content … UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent More ❯

developing low TRL technologies. Product Development – Development and support of Synoptix products, primarily in the AI and Computer Vision (object detection and track) domains. Service Development – Development of Synoptix services, including our upcoming AI Assurance service offering. Engineering Services – Delivery of engineering services on behalf of clients More ❯