1 to 3 of 3 Stakeholder Management Jobs in Barrow-in-Furness

Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with … Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry … ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. If you are interested more »

skill requirements through analysing job descriptions, interviews and observations. Skills: · A background in Capability support, Learning and Development, Education Services. · An understanding of project management and processes/tools. Knowledge: · Ability to work with autonomy - organising and prioritising your workload to meet deadlines. · Excellent Stakeholder management skills more »

and/or legal requirements. Identify training interventions and experiences to satisfy capability gaps across competence levels. Review and update the Training and Capability Management Plan. Compose Training and Capability related communications delivered to the wider Engineering function. Key Skills and Qualifications: Ability to work with autonomy - organising and … prioritising your workload to meet deadlines. Excellent Stakeholder management skills, engaging key personnel across Grades and specialities. A background in Capability Support, Learning and Development, Education Services. An understanding of project management and processes/tools. STEM degree (or equivalent qualification - HNC or HND, plus considerable experience more »