3 of 3 Line Management Jobs in Basildon

Job Description: Software Team Leader The Opportunity Leonardo are looking for a Software Team Leader to join our Integrated Sensors & Protection line of Business, we are developing and innovating with the latest methods, tools and techniques to develop new capabilities that are at the forefront of what is possible today. You would be leading the team developing Leonardo's … state of the art' solutions and developing the next generation technologies. What you will do: Team Leadership and 'hands-on' software development. Support the Head of Software in the management of a team of software engineers undertaking multiple projects simultaneously. Operate in a tool supported formal way within an Agile framework. Leadership, development and line management of More ❯

workshop.” This includes reloading of machines operating systems and hardware diagnostics, plus more. Role Reporting directly to the Service Desk Team Leader, this position encompasses the delivery of 1st line remote support and triage services for all contracted and non-contracted clients. This position requires clear communication, coordination and time management to ensure clients' expectations and contractual obligations … The ability to work logically and maintain control whilst under pressure and make firm decisions based on common sense and judgement in difficult situations, is paramount. Delivery of 1st line remote support services to contracted and non-contracted customers Triaging incidents and service requests that are logged by all customers, either by phone, email, live chat or portal Ensuring …/s (see latest guidelines) Implementation and/or fulfilment of remote service requests and installations when required Recommendations of relevant improvements, new technical procedures, products or services to line management Running of the “workshop.” This includes reloading of machines, operating systems and hardware diagnostics Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive More ❯

what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯